GoKawiilDutch regulator fines Uber €825 million for automated driver suspensions under GDPR
The Dutch Data Protection Authority fined Uber roughly $966 million after finding that between 2018 and 2022 the company suspended European drivers using automated systems without meaningful human review, violating GDPR's Article 22 protections against purely automated decisions with significant consequences. The case stemmed from a 2020 complaint filed with France's CNIL by La Ligue des droits de l'Homme on behalf of over 170 drivers, and was handled by Dutch authorities since Uber's main EU base is in Amsterdam. Uber plans to appeal, arguing that fraud suspensions were brief, permanent deactivations always involved human review, and drivers had appeal options.