Meta's new Muse AI agent raises data-collection concerns despite slick web browsing
A WIRED reviewer tested Meta's newly launched Muse app, an AI agent that connects to email, bank accounts and other personal data to handle tasks like bookings and errands. Though Muse downloaded over 900,000 times in its first week and browses the web more smoothly than earlier agents, the reviewer found it seemed more focused on gathering personal information than completing requested tasks.
GoKawiil's interpretation of the reporting above, not reported fact.
Meta is pushing autonomous AI agents into mainstream use via Instagram and WhatsApp, normalizing deep data access to email and financial accounts for millions of users. As these agents scale quickly, questions about what data they collect, how it's used, and whether users truly control it become urgent, especially given Meta's ad-driven business model built on personal data.
- Muse surpassed 900,000 downloads in its first week, per Sensor Tower.
- The app links to sensitive data sources like email and bank accounts to perform tasks.
- A hands-on test found Muse prioritizing data collection over reliably completing tasks, despite Meta's denial.
Source: wired.com — Reece Rogers, 2026-09-20
Published there as: “Meta's Muse Is Better at Surveilling Than Helping Me”
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