OpenAI court filing: ChatGPT adoption via Apple Intelligence 'dramatically underperformed'
According to a court filing reported by the Financial Times, OpenAI has disclosed that it was disappointed by weak iPhone user uptake of ChatGPT following its 2024 integration into Apple Intelligence. The filing states that a month after launch, adoption was already slow, prompting OpenAI to lower its projections for weekly active users, and by summer 2025 the company concluded the integration was significantly underperforming expectations.
GoKawiil's interpretation of the reporting above, not reported fact.
The disclosure emerged amid a lawsuit brought by X and SpaceXAI alleging collusion between Apple and OpenAI to block AI competitors, so the underperformance data could be used to counter claims that the partnership gave OpenAI an unfair market advantage. It also suggests OpenAI's hoped-for 'halo effect' from Apple branding may not have materialized as expected, which could bear on how courts and rivals assess the deal's competitive impact.
- OpenAI's own court filing says ChatGPT adoption via Apple Intelligence 'dramatically underperformed' by summer 2025
- The disclosure came amid X and SpaceXAI's lawsuit alleging Apple-OpenAI collusion to block AI rivals
- OpenAI had expected a 'halo effect' and more subscriptions from the 2024 Apple partnership but cut forecasts within a month of launch
Source: 9to5mac.com — Marcus Mendes, 2026-09-23
Published there as: “OpenAI says Apple Intelligence users showed little interest in ChatGPT integration”
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