OpenAI court filing: ChatGPT adoption via Apple Intelligence 'dramatically underperformed'
According to a court filing reported by the Financial Times, OpenAI has disclosed that it was disappointed by weak iPhone user uptake of ChatGPT following its 2024 integration into Apple Intelligence. The filing states that a month after launch, adoption was already slow, prompting OpenAI to lower its projections for weekly active users, and by summer 2025 the company concluded the integration was significantly underperforming expectations.