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Writer launches a ‘super agent’ that actually gets sh*t done, outperforms OpenAI on key benchmarks

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Writer, the enterprise artificial intelligence company valued at $1.9 billion, launched an autonomous “super agent” Tuesday that can independently execute complex, multi-step business tasks across hundreds of software platforms — marking a significant escalation in the corporate AI arms race.

The new Action Agent represents a fundamental shift from AI chatbots that simply answer questions to systems that can autonomously complete entire projects. The agent can browse websites, analyze data, create presentations, write code, and coordinate work across an organization’s entire technology stack without human intervention.

“Other AI chatbots can tell you what to do. Action Agent does it,” said May Habib, Writer’s CEO and co-founder. “It’s the difference between getting a research report and having your entire sales pipeline updated and acted upon.”

The launch positions San Francisco-based Writer as a formidable competitor to Microsoft’s Copilot and OpenAI’s ChatGPT in the lucrative enterprise market, where companies are racing to deploy AI systems that can automate knowledge work. Unlike consumer-focused AI tools, Writer’s agent includes enterprise-grade security controls and audit trails that regulated industries like banking and healthcare require.

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How Writer’s super agent executes tasks other AI can only describe

Writer’s Action Agent fundamentally differs from existing AI assistants by operating at what the company calls “level four orchestration” — the highest tier of AI automation. Most current enterprise AI tools operate at levels one or two, handling basic tasks like answering questions or retrieving documents.

“The reality is most of the market is anywhere between one to two,” explained Matan-Paul Shetrit, Writer’s head of product, in an interview with VentureBeat. “What we’ve done here is full orchestration. This is an agent that calls agents, writes its own tools when needed, can execute on that with full visibility.”

The distinction goes far beyond simple automation capabilities. While traditional AI assistants like ChatGPT or Copilot are “very much built for like a Q and A experience,” Shetrit noted, Action Agent is designed for execution. “The difference is, one is not just about like, let me do this back and forth brainstorming, but more like, once and if I want to do the brainstorming, I can also act on it.”

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