Béis and Twilio CEOs Say Old Crisis Playbook No Longer Works
Adeela Johnson of Béis and Khozema Shipchandler of Twilio discussed how leaders should respond to persistent volatility driven by AI disruption, geopolitical tension, and rising costs. Both executives argued that traditional crisis management—cutting costs and waiting for stability to return—no longer fits a business environment where uncertainty has become permanent rather than temporary.