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Ai Assistants

19 GoKawiil briefs on this topic

Businesses Face Growing Problem of AI Chatbots Misstating Company Facts

ESBO Ltd, a digital PR agency, says monthly monitoring of AI assistants' answers about client brands since early 2025 has revealed five recurring error types: outdated facts, confusion with similarly named companies, misclassifying a company's industry, amplifying old complaints, and other gaps. The agency points to a BBC review finding that over half of chatbot answers about news contained significant issues, including one that kept a former UK prime minister listed as in office long after he left.

Opinion: Marketers overhaul strategy around still-evolving AI search tools

An industry commentary argues that marketers are restructuring entire channel strategies to chase how AI assistants browse and surface content, even though these tools' crawling and ranking behavior remains unsettled and inconsistent. The piece uses an analogy to Christopher Nolan's Odyssey to describe marketers being led unpredictably by shifting AI rules.

UK CMA proposes yearly search-choice prompts for Android and Chrome

The UK Competition and Markets Authority has proposed requiring Google and Android device makers to present search-engine choice screens when phones or Chrome are first set up, followed by annual prompts. The plan also calls for offering users a choice of AI assistants that meet certain security standards, and for requiring search providers to clearly attribute publisher content shown in results. The proposals build on measures introduced earlier in 2026, including a June 3rd rule letting publishers opt out of AI results.

Earbuds Emerge as Preferred Home for AI Voice Assistants Over Smart Glasses

A new analysis argues that earbuds, already worn daily by millions, are better positioned than smart glasses to host always-available conversational AI assistants. The piece contends that audio-first wearables offer a more natural and less socially awkward way to interact with AI throughout the day.

Instinct and Meta's Muse AI assistants both launch phone-calling features

Instinct, the San Francisco startup valued near $10 billion, has begun rolling out 'Instinct Concierge,' letting its AI agent place calls to handle tasks like booking restaurants without online reservations or resolving billing issues. Meta's Muse assistant has simultaneously added a similar capability, letting users ask it to call U.S. businesses on their behalf, with early access going first to those who request the feature.

Sonos CEO Tom Conrad details recovery from 2024 app crisis with Sonos 27 platform

In a Decoder interview, Sonos CEO Tom Conrad, who became interim chief after the botched 2024 app redesign and took the permanent job a year ago, said the company has moved past that turmoil. He outlined the launch of Sonos 27, a new software platform meant to unify the company's speakers into a smarter, more interconnected system.

Entrepreneur op-ed outlines 5-step method to train AI assistants like new hires

An Entrepreneur contributor argues that most business owners misuse AI tools like ChatGPT, Gemini and Claude by treating them as static software rather than trainable assistants. The piece proposes a five-step iterative coaching process—starting with a clear job brief, assigning real tasks, giving specific feedback, auditing changes, and repeating the cycle—to turn generic chatbots into reliable business tools.