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Client Communication

2 GoKawiil briefs on this topic

Ivy Coach Says Clients Skip Key Details, Prescribes Repetition-Based Fixes

Ivy Coach, a college admissions consultancy, reports that many prospective clients fail to notice or retain crucial information like pricing, even when it's clearly stated in emails and consultations. The company outlines strategies such as repeating key facts, using visual emphasis, short paragraphs, and verbal reinforcement to ensure important details actually register with recipients.

Freelancers face growing pressure to disclose AI use to clients

Independent consultants report that client attitudes toward AI have evolved rapidly since ChatGPT's debut, moving from outright bans to conditional acceptance for speeding up certain tasks. Solopreneurs are now expected to clarify their own AI practices and ensure they match what clients expect or permit.