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Customer Research

2 GoKawiil briefs on this topic

Great Question opens Product Engineer roles for Canada-based remote hires

Great Question, a YC W21-backed customer research platform, is hiring full-stack Product Engineers based in Canada to work remotely. The company says the hires will help rebuild core parts of its product around an agent-first approach, with engineers owning problems end-to-end from customer conversations through production. Great Question previously raised a $13M Series A led by Inovia and counts ServiceNow, Brex and Canva among its customers.

Predator-Urine Maker Discovers Second Market After Odd Wholesale Order

A Maine business that sold fox and coyote urine to hunters as a cover scent noticed an unusually large order from a lawn and garden store outside hunting season. A phone call revealed the retailer's customers were gardeners using the same product to scare rabbits away from vegetable patches, uncovering an entirely new customer base the founder hadn't realized existed.