GoKawiilApple to shut down its Support Community forums on Nov. 20
Apple has blocked new posts on its Apple Support Community site and announced it will permanently close the forums on Nov. 20. The platform, which began as Apple Tech Exchange in 1998 and was renamed several times before becoming Apple Support Community in 2011, let users trade DIY troubleshooting advice for nearly three decades. An Apple spokesperson told CNET the move followed a review of its strategy and customer needs, and the company is directing users to its official support site, chat, phone lines and in-store help instead.