GoKawiil
Tech News
Gallup's latest survey found U.S. employee engagement has dropped under 30%, marking its lowest level in 15 years. The decline was sharpest among fully remote workers, whose engagement fell five points, while onsite workers saw a smaller drop of about one point.
Gallup's Q3 survey found only 29% of US employees are engaged at work, down two points from the previous quarter and the lowest level since 2011. The decline, which Gallup estimates equals about 3.2 million fewer engaged workers this quarter and 11 million since 2020, was driven largely by remote and hybrid employees, particularly at companies using AI.
Gallup's Q3 2026 workplace poll found just 29% of U.S. employees are engaged in their jobs, down two percentage points from the prior quarter and the lowest reading since 2011. The drop was concentrated among remote and hybrid workers, especially those at companies that have adopted artificial intelligence, according to Gallup. The survey polled 21,648 adults from Aug. 5-19, 2026, with a margin of error of plus or minus 1 percentage point.
A business commentary argues that companies frequently misdiagnose customer service failures as training deficiencies when the underlying cause is disengaged employees. The piece uses an anecdote about a team member whose persistent health issue went unresolved by doctors treating symptoms rather than root causes, drawing a parallel to how leaders treat service problems superficially.
Researchers at Texas A&M found that employees' exposure to political news and social media content, even outside work hours, is associated with changes in their workplace engagement. The study arrives as political anxiety tends to rise ahead of midterm elections.
Marking Ninety's 10th anniversary, founder reflects on lessons learned building the business-operating-system company, starting with the idea that vision and culture must come before strategy or features. The piece draws on prior experience as an investor and board member watching teams struggle with misaligned vision, weak culture and disconnected leadership.
Gallup's State of the Global Workplace 2025 report found that managers drive 70% of the variance in employee engagement across teams. The report suggests that when employees disengage, leaders often respond by tightening control, a reaction commentators describe as common but usually ineffective.
A growing number of employers are abandoning the once-a-year engagement survey model, which typically produces a flurry of scorecards, town halls and action-planning committees before fading from attention. In its place, organizations are adopting more frequent, lighter-touch feedback methods meant to capture employee sentiment on an ongoing basis rather than in a single annual snapshot.
An Entrepreneur contributor argues that workplace culture directly shapes customer experience, citing employee engagement as a key driver of business growth. The piece recommends practical steps like flexible break times and dedicated quiet zones to boost staff morale, which in turn is said to improve customer interactions.
A management guide outlines three frequent mistakes leaders make during one-on-one meetings with direct reports, arguing that these missteps undermine the meetings' value despite their importance to team health. The piece emphasizes that effective 1:1s require deliberate preparation and structure rather than being treated as routine check-ins.
A guide on workplace humor examines how leaders and employees can use jokes to build rapport without embarrassing themselves or colleagues. It draws on an example of a finance director opening a results presentation to hundreds of staff with humor, illustrating how tone and timing shape whether a joke lands well in a professional setting.
A veteran branding professional contends that many well-crafted marketing campaigns fail not because of poor creative work, but because employees deliver poor service once customers arrive. The piece argues that increased foot traffic from ad campaigns often doesn't convert into sales when staff aren't engaged or properly trained to serve those customers.