Fast Company introduced a new recognition initiative called Pacesetters, highlighting executives who are integrating AI and technology into customer experience design. A panel discussion moderated by Mansueto Ventures' Stephanie Mehta featured Amit Bajaj of Tata Consultancy Services, Fran Bell of The Home Depot, and Eugene Nikolavsky of Stellantis. The session, sponsored by TCS, addressed how companies can deploy AI to reduce friction while maintaining customer trust.
fastcompany.com
· 2026-09-30
Fast Company introduced a new recognition initiative called Pacesetters, honoring executives who are advancing AI-powered customer experience innovation. The launch featured a panel discussion with leaders from Tata Consultancy Services, The Home Depot, and Stellantis, moderated by Mansueto Ventures CEO Stephanie Mehta. The conversation centered on using AI to reduce friction in customer interactions while maintaining trust.
fastcompany.com
· 2026-09-22
Fast Company published an explanation of how it compiled its 2026 Pacesetters ranking, a list of 40 executives recognized for embedding generative AI, autonomous agents, and machine learning into their companies and customer experiences. The selections were made by a mix of internal editors and writers alongside external judges who evaluated candidates across multiple industries.
fastcompany.com
· 2026-09-02
GoKawiil