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Career coach outlines steps for handling a poor performance review

A career coach who works with executives says a negative performance review often reflects poor internal visibility rather than actual work quality, citing Gallup data showing managers now oversee an average of 12 direct reports, up nearly 50% since 2013. The coach recommends employees listen without immediate defensiveness, evaluate whether their company's review culture supports growth or signals termination, and proactively promote their accomplishments internally.