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Qisutu 1.0.2 open-source ticketing system reaches stable release

Qisutu, a self-hosted, open-source help desk and ticketing platform built with Perl/CGI, MariaDB/MySQL and Template Toolkit, has reached version 1.0.2, marking its first stable, production-ready release. The software includes an agent and customer portal, email handling, directory login, automation, a knowledge base, CMDB, reporting and a REST API, and ships with eleven complete interface languages including English, German, French and Spanish. Installation is done via a shell script that sets up a dedicated system user and lets administrators pick their interface language during setup.