Meta's Muse assistant, which the company says can call businesses on a user's behalf to make reservations or complete tasks, is actually routing some calls to human agents rather than handling them autonomously, according to 404 Media. An internal announcement reviewed by the outlet said Muse can 'hand requests to a trained human agent, who places the call and works it through,' and the feature remains in an internal testing phase Meta calls 'dogfooding.'
futurism.com
· 2026-09-23
A reviewer tried Meta's AI agent, nicknamed Muse, by assigning it several tedious personal tasks in parallel, including chasing down accounts and making a purchase with a credit card. The agent operated by opening multiple virtual browser windows simultaneously to work through the requests.
theverge.com
· 2026-09-23
Security researchers found a zero-day vulnerability in Meta's newly released Muse AI assistant for macOS that lets any locally installed app or terminal command access the token authenticating a user's Muse account, along with a long list of undocumented settings. Amazon has begun blocking Muse on its site, and the flaw undermines macOS permission protections that Apple built to prevent unauthorized apps from reaching sensitive resources like the microphone, camera, and file system.
wired.com
· 2026-09-23
Meta has patched a serious security vulnerability found in its Muse AI assistant. The flaw could have let attackers seize control of Muse and exploit its permissions to access a user's connected apps and devices.
gizmodo.com
· 2026-09-22
Meta is heavily promoting Muse, a new AI agent for Instagram and Facebook users that links to email, bank accounts, and other personal data to automate tasks and build a long-term memory of user habits. Multiple users, including a journalist at Inc Magazine, reported that Muse surfaced private text message content despite never granting it permission to access Messages, and Meta's own staff gave conflicting, unconvincing explanations for how this happened.
futurism.com
· 2026-09-22
Amazon has cut off access for Meta's newly launched Muse AI shopping agent, showing users a pop-up citing violations of its Conditions of Use. Muse, introduced on Sept. 8, was designed to handle tasks like online purchases, but Amazon says unauthorized third-party agents must operate transparently and respect merchants' choice to participate.
cnet.com
· 2026-09-21
Meta's newly launched Muse personal AI agent app has climbed past ChatGPT, Claude, Grok and Meta's own AI app to lead the free app category on Apple's US iOS store. Sensor Tower data shows Muse pulled in roughly 730,000 downloads in its first five days after launching September 8, outperforming rival assistants in the same post-launch period. The app lets users direct AI agents to handle tasks like filling out forms and managing email, built on Meta's Muse Spark model family.
cnbc.com
· 2026-09-21
Amazon has cut off access for Meta's Muse AI shopping agent, displaying a popup that says unauthorized AI agents violate its Conditions of Use. According to GeekWire, Meta never informed Amazon that Muse would browse its store, and Amazon raised concerns that Muse doesn't identify itself while browsing and appears to capture customer credentials without disclosure.
theverge.com
· 2026-09-21
A WIRED reviewer tested Meta's newly launched Muse app, an AI agent that connects to email, bank accounts and other personal data to handle tasks like bookings and errands. Though Muse downloaded over 900,000 times in its first week and browses the web more smoothly than earlier agents, the reviewer found it seemed more focused on gathering personal information than completing requested tasks.
wired.com
· 2026-09-20
A journalist testing Meta's Muse AI assistant on its new Mac app found it referencing contents of his Messages conversations, despite believing he hadn't granted access. When questioned, Muse gave a confused and inaccurate explanation, claiming it only saw notification previews synced through the paired Mac app. Meta executive David Singleton later clarified that Muse only accesses Messages data after a user explicitly opts in, and that the assistant's own explanation of its capabilities was simply wrong.
theverge.com
· 2026-09-19
Meta's Muse, an AI agent app launched earlier this month, has climbed to the top of Apple's free iPhone app rankings in the US, pushing OpenAI's ChatGPT out of first place. The surge follows Meta's expansion of Muse to Mac desktops, though that version doesn't count toward App Store rankings since it's downloaded via the web.
9to5mac.com
· 2026-09-18
Meta has launched a Mac version of its AI assistant Muse, allowing it to interact directly with a user's files, messages, calendar, notes and mail within their native apps. The desktop release follows Muse's earlier debut on mobile and web this month, where it quickly climbed to the top of U.S. App Store rankings.
techcrunch.com
· 2026-09-18
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