Meta's Muse assistant, which the company says can call businesses on a user's behalf to make reservations or complete tasks, is actually routing some calls to human agents rather than handling them autonomously, according to 404 Media. An internal announcement reviewed by the outlet said Muse can 'hand requests to a trained human agent, who places the call and works it through,' and the feature remains in an internal testing phase Meta calls 'dogfooding.'
futurism.com
· 2026-09-23
Meta introduced Muse, a personal AI agent that can autonomously handle tasks like online shopping, sending emails, and trip planning by opening browsers, filling out forms, and even negotiating on a user's behalf. The assistant will launch in the US on iOS, Android, and muse.ai, with support for AI glasses planned, and will be free for most users while Meta develops unspecified paid tiers for heavier use.
theverge.com
· 2026-09-08
A reviewer granted Google's new Personal Intelligence feature access to personal accounts and data to evaluate how it functions as an AI-powered assistant. The tool is designed to make advanced personal AI assistance usable for everyday consumers, not just technically savvy users.
wsj.com
· 2026-08-28
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