Meta has added a feature letting its Muse AI agent place phone calls on a user's behalf, such as booking reservations or appointments. The capability is limited to subscribers who pay for Muse's premium tier, which also includes extra tokens and features, according to Meta's Chief AI officer Alexandr Wang. Early users have shared recordings showing Muse successfully navigating calls, including waiting on hold with a business.
engadget.com
· 2026-11-12
Google has begun expanding Gemini's agentic capabilities with a '@Call for me' feature that lets the AI phone businesses to check hours, availability or pricing, or make reservations. The tool is limited by design: it cannot make payments or share credit card details, though it can share a user's name and contact information, meaning users must take over calls to complete sensitive transactions.
cnet.com
· 2026-09-25
Google is rolling out an early experimental feature that lets Gemini place calls to local businesses on a user's behalf, handling tasks like reservations, stock checks or rescheduling appointments. The AI navigates phone menus and holds while the user watches a live transcript and can take over at any moment. The feature is available today as an early preview to Gemini paid subscribers enrolled in the Phone by Google Public Beta on Pixel 11 in the US.
theverge.com
· 2026-09-24
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