GoKawiilMeta's Muse AI assistant can now make phone calls for paid subscribers
Meta has added a feature letting its Muse AI agent place phone calls on a user's behalf, such as booking reservations or appointments. The capability is limited to subscribers who pay for Muse's premium tier, which also includes extra tokens and features, according to Meta's Chief AI officer Alexandr Wang. Early users have shared recordings showing Muse successfully navigating calls, including waiting on hold with a business.
GoKawiil's interpretation of the reporting above, not reported fact.
Giving an AI agent the ability to conduct real-world phone conversations marks a step toward automating everyday errands, which could make such assistants more valuable but also raises questions about transparency when the AI doesn't clearly announce itself as non-human. Businesses receiving these calls may need to adapt to interacting with AI callers rather than people, and user trust could hinge on how reliably the feature performs outside curated demos.
- Muse can now place phone calls for tasks like bookings and appointments, but only for paid subscribers.
- Demonstrated examples show Muse can wait on hold and relay information back to users.
- The AI does not always clearly identify itself as non-human during calls, raising transparency concerns.
Source: engadget.com — Karissa Bell, 2026-11-12
Published there as: “Meta's Muse can now make calls on your behalf (if you have a paid subscription)”
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