John Deere lets owners run its self-repair diagnostics, but farmers remain skeptical
A WIRED reporter tested John Deere's Operations Center Pro Service software at the company's Santa Clara office, using it to diagnose and fix a disconnected water-in-fuel sensor on a 5130ML tractor in just a few minutes without a technician. The demonstration was led by John Deere's chief technology officer, Jahmy Hindman, who pitched the tool as evidence the company supports owner repairs.