Microsoft shares $500M in AI savings internally days after cutting 9,000 jobs
Microsoft’s chief commercial officer Judson Althoff said during a presentation this week that AI tools are boosting productivity across sales, customer service, and software engineering, Bloomberg reports. Althoff noted AI has been so useful that Microsoft was able to save more than $500 million last year in its call center alone. The internal remarks come a week after Microsoft laid off more than 9,000 workers, the company’s third round of layoffs this year that put the total number of affecte