NSW Fair Trading – Dark Patterns
What to look out for when shopping online Hidden costs Hidden costs are extra costs you only find out about towards the end of your purchase, or which are made less obvious. They include pre-selected extras you may not want and add-ons presented so you feel you have to buy them. Some hidden costs are even sneakier, such as a pre-selected free trial period for a service that renews automatically if you don’t cancel before it ends - charging your card for an ongoing membership. Trick questions