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Starlink Speeds Are Improving, But Only 17% of Customers Get the FCC’s Minimum

cnet.com See Full Bio 2026-03-18 18:00:00

Starlink speeds have doubled in the past two years, according to a new report from the speed test site Ookla. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.) Median download speeds from the satellite internet provider have steadily ticked up over the past few years, going from 53.95 megabits per second in 2022 to 104.71Mbps today. That’s an impressive feat considering Starlink added about 5 million customers over the same period and recently passed the 6 million mar

Topics: customers internet ookla speeds starlink
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Google reportedly plans to cut ties with Scale AI

techcrunch.com Anthony Ha 2026-03-18 19:46:54

In Brief Meta’s big investment in Scale AI may be giving some of the startup’s customers pause. Reuters reports that Google had planned to pay Scale $200 million this year but is now having conversations with its competitors and planning to cut ties. Microsoft is also reportedly looking to pull back, and OpenAI supposedly made a similar decision months ago, although its CFO said the company will continue working with Scale as one of many vendors. Scale’s customers include self-driving car com

Topics: company customers google meta scale
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Former Tesla Dealership Manager Says It's "Game Over" for Elon Musk

futurism.com Unknown 2026-03-19 16:18:03

Back in May, as Tesla Takedown rallies and anti-Musk vandalism rocked the world, Tesla dealership manager Matthew LaBrot launched "Tesla Employees Against Elon" — an act of protest that swiftly got him fired. We wrote about LaBrot's symbolic act of defiance against Musk's political maneuvers at the time. Now, a fresh tell-all interview with Hard Reset is shining some light on just how drastically things have changed for Tesla over the past few months. LaBrot is, first and foremost, a Tesla sup

Topics: customers going labrot musk tesla
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Conveyor uses AI to automate the painful process of vendor security reviews and RFPs with AI

techcrunch.com Marina Temkin 2026-03-22 13:00:00

Selling software to companies is such a time-consuming process. Even after customers are convinced a product is right for their organization, they still need to ensure the software meets all their security requirements. Chas Ballew realized just how painfully slow and tedious the vendor security and compliance review process was when he was running Aptible, a hosting platform for healthcare companies that he co-founded in 2013. “What we saw was that every time one of our customers was trying to

Topics: ai conveyor customers process security
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Whole Foods warns of shortages after cyberattack at its primary distributor UNFI

techcrunch.com Zack Whittaker 2026-03-23 11:30:00

Whole Foods told its employees that the ongoing outages and disruptions at its primary distributor, United Natural Foods (UNFI), may take “several days to resolve.” The Amazon-owned retail giant told staff in an internal communication, seen by TechCrunch, that UNFI was experiencing a “nationwide technology system outage,” which UNFI has for its part described as a cybersecurity incident. Whole Foods said in the communication to staff that the cyberattack is affecting UNFI’s “ability to select

Topics: customers foods grocery told unfi
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HP forced customers to wait 15 minutes for tech support - on purpose - backpedaled after backlash

techspot.com Alfonso Maruccia 2025-11-18 02:24:00

Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on technical support calls. Even HP's customer service staff criticized the bafflingly dumb move. The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an internal memo that The Register obtained was floated

Topics: customer customers hp support wait
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Amazon shuts down Chime, its Zoom alternative

techcrunch.com Sarah Perez 2025-11-17 22:33:25

In Brief Amazon Chime, the tech giant’s underwhelming alternative to Zoom and Google Meet, is shutting down for good. The company on Wednesday confirmed it will end support for Chime, including its Business Calling features, on February 20, 2026. As part of this transition, Amazon stopped accepting new Chime accounts as of February 19, 2025. From now until Chime’s end of life, existing customers will still be able to schedule and host meetings, add and manage users, and take advantage of feat

Topics: amazon chime customers shutdown zoom
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Boost Mobile’s iPhone 16e deal cuts the price tag by more than half

androidauthority.com Unknown 2025-11-18 00:51:20

Edgar Cervantes / Android Authority TL;DR The iPhone 16e will be available at Boost Mobile. The carrier is offering the iPhone 16e for only $199. Customers can start pre-ordering Apple’s latest phone on February 21. Apple just launched the iPhone 16e, the successor to the iPhone SE 3, and now all of the carriers are starting to share their deals for Apple’s latest phone. T-Mobile and Metro by T-Mobile recently revealed that their customers can practically get the device for free. Boost Mobil

Topics: 16e boost customers iphone mobile
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On T-Mobile and hate the T-Life app? We have bad news

androidauthority.com Unknown 2025-11-17 12:25:14

C. Scott Brown / Android Authority TL;DR T-Mobile’s new internal Magenta Welcome program starts today. This is a continuation of T-Mobile’s efforts to push customers to the app, even when getting in-store support. Customers will now be able to check in to T-Mobile stores through the app, or even automatically using location services. Customer service reps will then connect to the T Life app and essentially use it to make changes for the customers. This change could end up making customer serv

Topics: app customer customers life mobile
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