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‘They're Not Breathing’: Inside the Chaos of ICE Detention Center 911 Calls

On April 28, a nurse at the Aurora ICE Processing Center near Denver called 911. A woman in custody, four months pregnant, had arrived at the facility’s medical unit, bleeding and in pain. As the staff rushed to get vitals, the dispatcher rattled off questions: How old was she? Was the pregnancy high risk? The nurse hesitated: “She just came to us three days ago.” On 911 audio obtained by WIRED, the dispatcher’s voice cuts in: “Is there any sign of life?” “Have we heard a heartbeat?” “Does s

'They're Not Breathing': Inside the Chaos of ICE Detention Center 911 Calls

On April 28, a nurse at the Aurora ICE Processing Center near Denver called 911. A woman in custody, four months pregnant, had arrived at the facility’s medical unit, bleeding and in pain. As the staff rushed to get vitals, the dispatcher rattled off questions: How old was she? Was the pregnancy high risk? The nurse hesitated: “She just came to us three days ago.” On 911 audio obtained by WIRED, the dispatcher’s voice cuts in: “Is there any sign of life?” “Have we heard a heartbeat?” “Does s

You’ll soon be able to send photos and video to 911 as easily as to friends

When a serious emergency occurs, a picture can be worth a thousand words. It can be incredibly helpful to first responders to see ahead of time what they will be faced with when they arrive. It is technically possible to send photos and video to 911 operators, but it’s a convoluted process. That’s set to change later this year … If this all sounds familiar, that’s because there had been limited trials of the feature before Apple last year announced Emergency SOS Live Video in iOS 18. The aim w

AT&T is making it easier to send pictures to 911 dispatchers

AT&T is updating its next-gen 911 network to give users more efficient ways to share important information with emergency services. Starting in October, AT&T’s ESInet emergency communications platform will make it easier for AT&T customers to share pictures and video messages with supported dispatch centers, helping to quickly explain the situation and better prepare first responders who will arrive on the scene. The ESInet platform helps 911 dispatch centers process callouts faster and more re