AI won't fix corporate software bloat, argues new analysis of enterprise tools

A commentary piece examines why large companies remain stuffed with sprawling, disorganized software stacks—from SAP and Workday to countless spreadsheets and scripts—despite growing AI capabilities. It challenges the Silicon Valley assumption that generative AI will let anyone instantly build custom tools to replace this mess, arguing that most workers aren't tool-builders and don't think in terms of reinventing their workflows.