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American workers are more disillusioned with AI the more they use it

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Why This Matters

The increasing disillusionment with AI among American workers highlights growing skepticism about its benefits and concerns over job security, which could influence industry adoption and policy decisions. As familiarity with AI rises, negative perceptions may hinder its integration into workplaces and consumer markets, emphasizing the need for better communication and regulation. This trend underscores the importance of addressing public concerns to foster responsible AI development and deployment.

Key Takeaways

A new Gallup poll indicates that Americans are more skeptical of AI in 2026, despite being more familiar with it. AI has an optics problem. For years, surveys have shown that public perception of AI is largely negative. When the Pew Research Center polled thousands of U.S. adults in 2024, only 17% of them thought the technology would have a positive impact in the years to come. Most of them were especially concerned with job losses, with 64% of respondents saying they believed AI would eliminate jobs in the near future.