GoKawiilApple to close Apple Support Community forum on November 20, 2026
Apple announced it will permanently shut down the Apple Support Community, its user forum that dates back to 1998, on November 20, 2026. The site stopped accepting new posts immediately and is now read-only, with Apple directing users to its official support site instead. Apple reportedly told MacRumors the closure follows a review of its support strategy and customer needs.
GoKawiil's interpretation of the reporting above, not reported fact.
The shutdown suggests Apple may be steering customers toward official, company-controlled support channels rather than peer-to-peer advice, which could reduce informal troubleshooting resources built over nearly three decades. It also reflects how community forums have lost ground to platforms like Reddit and third-party sites such as MacRumors and AppleInsider, which may have drawn users away from Apple's own forum.
- Apple Support Community closes permanently on November 20, 2026, after 28 years in various forms.
- The forum is now read-only, with new posts no longer accepted as of the announcement.
- Apple points users to its official support site, reportedly citing a reassessment of its support strategy.
Source: arstechnica.com, 2026-11-11
Published there as: “Apple is shuttering its 28-year-old online community forum”
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