GoKawiilApple to close its Support Community forum on November 20
Apple has announced it will permanently shut down its official Support Community, a user forum that dates back to 1998 under various names. The site is currently read-only, with no new posts allowed, and will go offline entirely on November 20. Apple says users should instead rely on its official Apple Support site for help.
GoKawiil's interpretation of the reporting above, not reported fact.
Apple told MacRumors the closure followed 'a careful evaluation of strategy and customer needs,' though it did not detail what that evaluation found. The forum had long served as a go-to source of crowdsourced troubleshooting answers that often ranked highly in search results, so its removal could push users toward social media or other third-party forums for peer support. This suggests Apple may see less value in maintaining its own community now that alternatives exist elsewhere.
- Apple's Support Community, running since 1998, will shut down on November 20.
- The forum is now read-only, with no new posts permitted.
- Apple points users to its official Apple Support site instead, citing a strategy and customer needs review.
Source: engadget.com — Mariella Moon, 2026-11-11
Published there as: “Apple is shutting down its online Support Community on November 20”
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