Apple has blocked new posts on its Apple Support Community site and announced it will permanently close the forums on Nov. 20. The platform, which began as Apple Tech Exchange in 1998 and was renamed several times before becoming Apple Support Community in 2011, let users trade DIY troubleshooting advice for nearly three decades. An Apple spokesperson told CNET the move followed a review of its strategy and customer needs, and the company is directing users to its official support site, chat, phone lines and in-store help instead.
cnet.com
· 2026-11-12
Apple is closing its user-to-user Apple Support Community forum, a platform dating back to 1998's Apple Tech Exchange. The site is already read-only and will fully shut down on November 20, with Apple directing users to its official support site instead. Apple has not clarified whether the archive of nearly three decades of posts will be preserved or deleted.
apple.slashdot.org
· 2026-11-11
Apple has announced it will permanently shut down its official Support Community, a user forum that dates back to 1998 under various names. The site is currently read-only, with no new posts allowed, and will go offline entirely on November 20. Apple says users should instead rely on its official Apple Support site for help.
engadget.com
· 2026-11-11
Apple has put its Support Community discussion forum into read-only mode and announced it will permanently close on November 20, 2026. The site, which traces back to 1998's Apple Tech Exchange, let users swap troubleshooting advice and product tips. Apple has not said what will happen to the forum's archived posts once it shuts down.
theverge.com
· 2026-11-11
Apple announced it is permanently closing its Apple Support Community discussion forums, effective November 20, 2026. The site stopped accepting new posts immediately and now operates in a read-only mode, with Apple directing users to its official support site for help instead.
discussions.apple.com
· 2026-11-11
GoKawiil