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Business Hub

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OpenAI launches Business Hub for companies to manage ChatGPT presence

OpenAI introduced a Business Hub in beta that lets companies create verified profiles with information about their products and services, similar to Google's business listings. Eligible businesses can also deploy a specialized agent so ChatGPT users can ask questions directly about their offerings, and the hub provides analytics on profile views, mentions, and website clicks.

techcrunch.com · 2026-11-10

OpenAI launches verified Business Agents and Business Hub in ChatGPT beta

OpenAI is beta-testing a feature letting verified company representatives, called Business Agents, chat directly with ChatGPT users about products and services. The rollout starts with eligible US e-commerce and online service businesses, which can claim their organization through a new Business Hub to get verified and access analytics on mentions and discovery topics.

theverge.com · 2026-11-10