Tech News
← Home  ·  All topics

Customer Data

5 GoKawiil briefs on this topic

UK bank study analyzes 28 million customer records to map financial abuse patterns

Researchers received ethical approval from a major UK retail bank's privacy governance body in August 2024 to study transaction data from women customers, aiming to identify behavioral signatures of financial abuse. The study compared a victim-survivor group against a matched control group, using strict filtering criteria such as account type, age, and transaction frequency to build comparable samples from the bank's 28 million customers.

AWS Confirms Permanent Customer Data Loss After Iran Strikes on Bahrain, UAE Centers

Amazon Web Services has confirmed that customer data hosted in its Bahrain and United Arab Emirates regions was permanently lost following Iranian drone strikes on data centers six months ago. AWS said one of three UAE availability zones and all three Bahrain zones suffered damage beyond what its backup systems could withstand, and it remains unable to restore access to some resources.

CenterPoint Energy confirms data breach after hacker leaks 7.49 million records

CenterPoint Energy has confirmed in an SEC filing that an unauthorized party accessed customer personal information through one of its external-facing systems. The disclosure follows claims from a hacker who says they exfiltrated 7.49 million records—including names, addresses, account numbers, billing details and partial Social Security numbers—by exploiting an unprotected public API lacking rate limiting or firewall defenses.

Trezor breach grows to 81,000 customers after ShipMonk kept old data

Trezor has revised the scope of its August data breach, now saying 81,000 customers were affected instead of the roughly 14,000 first reported. The increase stems from logistics partner ShipMonk failing to delete older records as its contract required, exposing details of 67,000 additional U.S. customers who ordered between November 2019 and August 2021.

PepsiCo's MiNegocio+ app brings data-driven ordering to Mexico City shop owners

PepsiCo has deployed its MiNegocio+ app to help small mom-and-pop stores in Mexico City order products at any time, using data insights to recommend items based on local customer demand. This shifts routine ordering tasks to the app, freeing PepsiCo's sales representatives to focus on offering strategic business advice to shop owners.