The Kansas Department of Labor, under Secretary Amber Shultz, has modernized its unemployment insurance technology, replacing software that dated back to the 1970s. Previously, agents juggled five separate screens, some requiring command-line input without mouse support, and the system shut down nightly for batch processing, blocking claims filed in the evening. The agency has now introduced AI-driven tools to streamline the filing process and support staff.
fastcompany.com
· 2026-09-02
Telli, a Y Combinator (F24) startup based in Berlin, is expanding its team by hiring on-site engineers and designers. The company builds AI agents designed to handle customer-facing operations for businesses, aiming to replace forgetful chatbots and repetitive support tickets with context-aware interactions across channels, languages, and volumes.
careers.telli.com
· 2026-09-02
Longtime Marley Spoon subscribers say their boxes have arrived with melted ice, warm proteins and dozens of missing ingredients since the meal kit brand switched fulfillment to Misfits Market. The shift followed the April bankruptcy of former supplier FreshRealm, which also served Blue Apron, and customers report getting little help from customer service when reporting damaged or incomplete deliveries.
cnet.com
· 2026-08-27
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