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Thryv survey: AI use among small businesses jumps to 66%, but training gaps persist

Thryv's 2026 AI and Small Business Adoption Survey found that AI adoption among small businesses rose from 55% to 66% year over year, with 70% reporting revenue gains and 92% saying it saves time. However, 70% of respondents said they still need more AI training, even though 86% describe themselves as comfortable using the tools.

Founder Argues Trust, Not Tech, Is Startups' Real Competitive Moat

An entrepreneur writing for Entrepreneur argues that after years building a company in the gold industry, the strongest competitive edge isn't a new feature, lower price or proprietary technology, but customer trust. That trust, they contend, is earned through everyday operational fairness and transparency rather than marketing.

Entrepreneur Guide Details Steps to Convert an E-commerce Niche Into an Actual Business

A new Entrepreneur op-ed argues that identifying a profitable niche is only the first step for e-commerce founders, who often stall by over-researching or polishing websites before validating demand. The author outlines a practical approach: define a single customer and problem, translate that problem into a specific offer, and test it cheaply before scaling.

Marley Spoon Customers Report Missing Ingredients After Supplier Switch to Misfits Market

Longtime Marley Spoon subscribers say their boxes have arrived with melted ice, warm proteins and dozens of missing ingredients since the meal kit brand switched fulfillment to Misfits Market. The shift followed the April bankruptcy of former supplier FreshRealm, which also served Blue Apron, and customers report getting little help from customer service when reporting damaged or incomplete deliveries.

Entrepreneur Op-Ed: Treat Employee Training as a Competitive Strategy, Not a Checklist

A new Entrepreneur commentary argues that most companies underinvest in training as a strategic tool, focusing instead on sales, tech and operations while overlooking the staff who directly shape customer experience. The author says businesses that link training to standards, coaching and culture—not just task completion—build stronger consistency and retention over time.

Enterprises shift AI strategy to process data on-premises instead of exporting it

Companies building agentic AI systems have traditionally sent their internal data—tickets, customer records, contacts, and workflows—into third-party frontier models hosted elsewhere, relying on contracts for protection. A shift is emerging where successful enterprise AI deployments instead keep data within their own infrastructure and bring AI models to that data rather than exporting sensitive information externally.

ZDNET publishes 2026 buying guide for reading-focused tablets

ZDNET released its updated roundup of top reading tablets for 2026, based on hands-on testing, research and comparison shopping across vendor listings, retailer data and customer reviews. The guide explains its methodology, noting that while affiliate commissions from purchases support the site, they do not influence which products are recommended or their pricing.

Entrepreneur op-ed urges small businesses to focus tech spending on three priorities

A contributor for Entrepreneur outlines three digital strategies small business owners can use to grow despite limited resources: prioritizing tools based on efficiency, reach, and customer engagement, using analytics to refine spending, and building a proactive digital roadmap instead of reacting piecemeal to new tools. The piece cites Small Business Administration data showing small businesses make up 43.5% of U.S. GDP and employ over 62 million people, alongside Bank of America Institute figures showing rising small-business spending on tech and AI tools.

ZDNET rounds up budget car gadgets to improve daily commutes

ZDNET compiled a list of over 10 affordable car accessories intended to make everyday driving more convenient, based on its testing and research process. The recommendations span various gadget categories chosen for value and practicality rather than premium pricing.