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6 insights service leaders need to know about agentic AI

zdnet.com Vala Afshar 2025-10-04 22:03:48

Yuichiro Chino/Moment via Getty Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways AI agents can reduce service costs by more than 20%. Service leaders are investing in tech and data integration. Only 46% of service reps' time is spent engaging customers. The 2025 State of Service report from Salesforce found that four out of every five service leaders say AI agent investment is essential to meeting business demands. The report highlighted several key findings, in

Topics: ai customer data maoz service

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'One Battle After Another' Star Leonardo DiCaprio on Why 'It Feels Like Real People'

cnet.com See Full Bio 2025-10-05 00:00:04

One Battle After Another follows the story of Bob Ferguson (Leonardo DiCaprio), an ex-revolutionary who, after many years in exile, is suddenly propelled into a race to save his daughter Willa (Chase Infiniti) and face his destructive past. Instead of leaning into a formulaic deadbeat dad narrative, One Battle After Another follows a damaged man who does his best to fight through trauma to show up for his daughter -- even though he has no idea what the heck he's doing most of the time. Don't m

Topics: battle bob daughter life movie

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Could These Eye Drops End the Need for Reading Glasses?

wired.com Mara Magistroni 2025-10-04 22:00:00

The Stats don’t lie: after age 65, most people will struggle to focus visually on close-up objects. You might have seen this among your friends and relatives or even experienced it yourself, holding books, magazines, or your phone farther away from your face to try to bring words and pictures into focus. Many of those affected start using reading glasses. But a new treatment could become available: eye drops. This deterioration of vision is called presbyopia. It is not a disease but a natural,

Topics: eye focus lens pilocarpine vision

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OnePlus is giving away free smartwatches if you buy its latest flagship - here's how to qualify

zdnet.com Cesar Cadenas 2025-10-05 01:00:31

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. When you click through from our site to a retailer and buy a product or

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Microsoft cuts off some services used by Israeli military unit

feeds.bbci.co.uk Unknown 2025-10-05 02:01:15

Microsoft cuts off some services used by Israeli military unit 2 hours ago Share Save Natalie Sherman Share Save Bloomberg via Getty Images Microsoft has cut off some services to a unit of Israel's Ministry of Defence after an investigation found its technology had been used to conduct mass surveillance on people in Gaza. Brad Smith, president of the company, said using the firm's technology to conduct mass surveillance on civilians was a violation of its standard terms of service. Mr Smith s

Topics: company israeli microsoft services smith

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Aaron Levie on building for the long game in enterprise software at TechCrunch Disrupt 2025

techcrunch.com Techcrunch Events 2025-10-05 03:00:00

At TechCrunch Disrupt 2025, happening October 27–29 at Moscone West in San Francisco, Box CEO and co-founder Aaron Levie takes the Disrupt Stage for a candid conversation on what invention really looks like inside a public company, what AI is changing (and not changing) in enterprise software, and why staying sharp means questioning everything — even your own best ideas. The evolution of a cloud original Box launched before “the cloud” was a buzzword and outlasted a wave of competitors that co

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Meta launches ‘Vibes,’ a short-form video feed of AI slop

techcrunch.com Aisha Malik 2025-10-05 07:15:03

In a move no one asked for, Meta is introducing “Vibes,” a new feed in the Meta AI app and on meta.ai for sharing and creating short-form, AI-generated videos. Think TikTok or Instagram Reels, but every single video you come across is essentially AI slop. Meta CEO Mark Zuckerberg announced the rollout of Vibes in a post on Instagram that features a series of AI-generated videos. In one video, a group of fuzzy-looking creatures hops from one fuzzy cube to another. In another, a cat kneads some d

Topics: ai feed meta new video

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Researchers Just Found Something Extremely Alarming About AI’s Power Usage

futurism.com Victor Tangermann 2025-10-05 11:04:27

Researchers have found that the carbon footprint of generative AI-based tools that can turn text prompts into images and videos is far worse than we previously thought. As detailed in a new paper, researchers from the open-source AI platform Hugging Face found that the energy demands of text-to-video generators quadruple when the length of a generated video doubles — indicating that the power required for increasingly sophisticated generations doesn’t scale linearly. For instance, a six-second

Topics: ai energy far researchers video

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Amazon Fire TV devices expected to ditch Android for Linux in 2025

arstechnica.com Unknown 2025-10-05 11:27:55

After the posting—and apparent editing—of a job opening spotted this week, it's expected that Amazon will bring its homegrown operating system to Fire TV devices this year. Most of Amazon’s Fire-branded devices, which include tablets, currently run some version of Fire OS, which is an Android fork based on the Android Open Source Project (AOSP). For years, Fire OS’s reliance on AOSP has resulted in Amazon devices coming out with older software, such as 2024’s Amazon Fire HD 8 tablet, which came

Topics: amazon devices job os vega

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Nvidia is letting anyone use its AI voice animation tech

theverge.com Emma Roth 2025-10-05 11:16:23

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Posts from this author will be added to your daily email digest and your homepage feed. Nvidia is open-sourcing Audio2Face, its AI-powered tool that generates realistic facial animations for 3D avatars — all based on audio input. The change means developers can now use the tool and its underlying framework to create realistic 3D characters for thei

Topics: 3d audio2face developers nvidia tool

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Tesla’s Robotaxi Plans Are So Jumbled That Officials Are Begging It To Clarify What the Heck It’s Actually Doing

futurism.com Frank Landymore 2025-10-05 15:16:07

When Elon Musk boasted in July that he was “getting the regulatory permission” to bring Tesla’s Robotaxi service to the San Francisco Bay Area, this was apparently news to regulators. As Reuters reports, both the National Highway Traffic Safety Administration (NHTSA) and the California State Transportation Agency were startled by Tesla’s ambitious plans to bring its self-driving cabs to another state. Officials practically begged the automaker to publicly clarify its next steps and clear up the

Topics: area driving human robotaxi tesla

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Amazon blamed AI for layoffs, then hired cheap H1-B workers, senators allege

arstechnica.com Unknown 2025-10-05 12:56:43

Senators are demanding answers from Big Tech companies accused of "filing thousands of H-1B skilled labor visa petitions after conducting mass layoffs of American employees." In letters sent to Amazon, Meta, Apple, Google, and Microsoft—among some of the largest sponsors of H-1B visas—Senators Chuck Grassley (R-Iowa) and Dick Durbin (D-Ill.) requested "information and data from each company regarding their recruitment and hiring practices, as well as any variation in salary and benefits between

Topics: 1b amazon grassley senators visas

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Microsoft cuts off cloud services to Israeli military unit after report of storing Palestinians' phone calls

cnbc.com Jordan Novet 2025-10-05 19:25:36

Microsoft President Brad Smith, left, speaks at a press conference on future visions for the development and application of artificial intelligence in education in North Rhine-Westphalia at the Representation of the State of North Rhine-Westphalia in Berlin on June 4, 2025. To his right is Hendrik Wüst (CDU), Minister President of North Rhine-Westphalia, in front of the sign "From coal to AI." Microsoft said Thursday that it has stopped providing certain services to a division of the Israeli Mi

Topics: company employees microsoft services smith

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Putting Mirrors on Traffic Cones Causes Self-Driving Cars to Melt Down, Confounding Lidar

futurism.com Frank Landymore 2025-10-05 19:01:57

Researchers have engineered the ultimate nemesis of self-driving cars: mirror-adorned traffic cones. In a series of tests highlighted by The Register, a team from France and Germany showed that their optical sleight of hand could easily dupe lidar-equipped autonomous cars into not recognizing obstacles on the road. Time after time, the experiments showed, the correct mirror placement left the cars oblivious and attempting to plow through sacrificial traffic cones. And if that was the disappear

Topics: car cars driving mirror self

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visionOS 26 just added two iPhone features that users have long wanted

9to5mac.com Ryan Christoffel 2025-10-05 19:28:15

Will spatial computing via glasses or a headset one day replace the iPhone? Unlikely. And visionOS 26 offers two new iPhone-related features that seem to prove Apple already knows that. iPhone now works better than ever with Vision Pro thanks to visionOS 26 visionOS 26 launched earlier this month for all Vision Pro owners. Alongside flagship new features like spatial widgets and upgraded Personas, the update brings improvements to the experience of using an iPhone and Vision Pro together. Tw

Topics: 26 iphone pro vision visionos

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iPhone 17 Pro cameras reviewed by Halide creator Lux

9to5mac.com Ryan Christoffel 2025-10-05 19:47:42

Reviews continue rolling out for Apple’s latest iPhone lineup, including from noted photographers like Austin Mann and Tyler Stalman. Now Lux, the creators of pro camera app Halide, has published their own iPhone 17 Pro camera review. Lux’s iPhone 17 Pro camera review For those looking to have a lot more control of their iPhone cameras than Apple’s default Camera app provides, Halide has long been among the best apps available on the App Store. Now, the app’s makers Lux have published their r

Topics: apple camera iphone pro review

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Hisense's 136-inch micro LED TV is $50,000 off right now - how to get the deal ASAP

zdnet.com Artie Beaty 2025-10-05 19:00:00

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. When you click through from our site to a retailer and buy a product or

Topics: content does editorial reviews zdnet

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Forget the iPad: TCL's newest tablet won't break the bank or strain your eyes

zdnet.com Maria Diaz 2025-10-05 19:53:00

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. When you click through from our site to a retailer and buy a product or

Topics: content does editorial reviews zdnet

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How That ‘Witcher’ Recasting Went Down—and What to Expect From New Star Liam Hemsworth

gizmodo.com Cheryl Eddy 2025-10-05 19:30:08

The Witcher returns to Netflix October 30, with a rather large change for fans to anticipate. TV stars don’t often just up and leave their shows, especially when the show is a hit and they play the title character. But that’s what happened back in October 2022, when Liam Hemsworth was announced as the new Gerald of Rivia, replacing Henry Cavill. The shocking recasting (awkwardly) came before Cavill’s final season aired in summer 2023, the show’s third. While the show was in production on season

Topics: cavill geralt hemsworth said season

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Microsoft Cuts Off Access to Tech That Israel Used to Surveil Palestinians

gizmodo.com Aj Dellinger 2025-10-05 19:35:11

Microsoft announced Thursday that it is cutting off access to some of its services provided to a unit of Israel’s Ministry of Defense after learning that its technology was used to conduct a mass surveillance campaign against Palestinian citizens. The agency within the Israel Defense Forces is known as Unit 8200, a spying unit that is known for its role in collecting signal intelligence and conducting cyberwarfare. Through reporting from The Guardian earlier this year, it was revealed that the

Topics: 8200 microsoft services smith unit

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Prime Video: 19 of the Absolute Best Sci-Fi TV Shows to Stream Now

cnet.com See Full Bio 2025-10-05 19:30:04

Want a sci-fi show to sink your teeth into? Look no further than Prime Video. The Amazon-owned streamer has pages upon pages of titles to sift through, and when it comes to original science fiction programs, the platform is full of must-watch goodies. Sure, places like Netflix, Disney Plus, and even Apple TV Plus have loads of cool shows to pick from, but Prime Video's selections feel like they're operating on another level. If you're looking for insightful yet edgy storytelling, this is the

Topics: amazon prime series studios video

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Startup founders say Trump’s $100K H-1B fee is a ‘talent tariff’ that will hurt innovation

techcrunch.com Dominic-Madori Davis 2025-10-05 19:28:18

Amr Awadallah, founder of AI startup Vectara, had two reactions when he heard about changes to the H-1B visa program that raise the application fee for each visa to $100,000. He was not surprised. But he was dismayed. “I can’t afford to pay $100,000,” Awadallah told TechCrunch. He’s hired one employee on an H-1B, and while the new fee only applies to new applications, he believes it’s too high for many startups and will price them out of hiring internationally. The H-1B visa was created to al

Topics: 000 1b said tech visa

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College football keeps picking iPad over Surface as fourth conference joins team Apple

9to5mac.com Zac Hall 2025-10-05 23:29:07

While the NFL remains tethered to Microsoft Surface tablets like a bad coach, college football is increasingly embracing iPad. Following a 2024 NCAA rule change that opened the door for sideline video review, a fourth conference has now struck a direct deal with Apple to bring iPad into the game. For decades, NCAA rules restricted technology on the sidelines. That shifted in April 2024, when the NCAA approved use of up to 18 tablets per team in games. The devices are limited to showing current

Topics: apple ipad mac microsoft video

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This HP gaming laptop just dropped to $849 at Walmart - here's why that's a steal

zdnet.com Cesar Cadenas 2025-10-05 23:40:21

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. When you click through from our site to a retailer and buy a product or

Topics: content does editorial reviews zdnet

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Tesla asks EPA not to roll back emissions rules as Trump calls climate change a ‘con job’

techcrunch.com Sean O'Kane 2025-10-05 23:54:33

In Brief Tesla has asked the Environmental Protection Agency not to roll back current vehicle emissions standards, breaking from other major automakers who want to see the rules eased. The company’s request comes the same week that President Donald Trump — who Tesla CEO Elon Musk spent $300 million to help elect — told the United Nations General Assembly that he thinks climate change is a “con job” and a “scam.” Tesla also asked the EPA not to scuttle a 2009 legal standard known as the Endange

Topics: company emissions environmental epa tesla

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CISA orders agencies to patch Cisco flaws exploited in zero-day attacks

bleepingcomputer.com Unknown 2025-10-06 03:52:55

CISA has issued a new emergency directive ordering U.S. federal agencies to secure their Cisco firewall devices against two flaws that have been exploited in zero-day attacks. Emergency Directive 25-03 was issued to Federal Civilian Executive Branch (FCEB) agencies on September 25 and requires them to patch CVE-2025-20333 and CVE-2025-20362 vulnerabilities in Adaptive Security Appliance (ASA) and Firewall Threat Defense (FTD) software. "The campaign is widespread and involves exploiting zero-d

Topics: attacks cisa cisco cve devices

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‘It’s Moving Slower Than We Want.’ Qualcomm’s Still Trying to Figure Out PC Gaming

gizmodo.com Kyle Barr 2025-10-06 03:55:46

PC gaming has become Qualcomm’s white whale. The company wouldn’t put it in those terms, but it’s clear the company wants users to know its new Snapdragon X2 Elite Extreme chip will be gaming capable. It’s far from the ideal, and Qualcomm seems to know it. It wants to show off the new chip’s GPU abilities, but for one of the most common uses of graphics processing, Qualcomm will still be behind everyone else. The looming elephant in the room is the chip microarchitecture Qualcomm is beholden to

Topics: devices games gaming qualcomm snapdragon

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Amazon is paying $2.5 billion to settle FTC claims it duped customers into signing up for Prime

engadget.com Unknown 2025-10-06 07:06:41

Amazon will pay a record civil penalty to settle a case with the Federal Trade Commission. The agency accused Amazon of tricking consumers into signing up for a Prime membership without their consent (and making it hard for customers to cancel) in a lawsuit filed in 2023. To settle the charges, Amazon has agreed to pay a $1 billion civil penalty and $1.5 billion to refund customers. The company also agreed to "ease unlawful enrollment and cancellation practices for Prime," per the FTC . The ag

Topics: amazon billion civil customers prime

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The First Trailer for ‘Greenland 2: Migration’ Suggests Maybe Surviving That Killer Comet Wasn’t the Best Outcome

gizmodo.com Cheryl Eddy 2025-10-06 07:00:11

It’s rare that a disaster movie gets a sequel; imagine if they’d made Armageddon 2, or The Day After the Day After Tomorrow? But there’s seemingly more story to tell after that massive comet collided with Earth in 2020’s Greenland, and Gerard Butler will once again be called upon to protect his family in the post-apocalypse. The first trailer for Greenland 2: Migration is here, and it makes you wonder if perhaps surviving that first worldwide nightmare didn’t make these characters especially luc

Topics: day disaster greenland migration movie

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Europa League Soccer: Livestream Aston Villa vs. Bologna Live From Anywhere

cnet.com See Full Bio 2025-10-06 07:00:03

Aston Villa will be hoping to end their winless start to the season as they take on a familiar Italian foe in their first fixture of their UEFA Europa League campaign as they host Bologna. Below, we'll outline the best live TV streaming services for watching Champions League games as they happen, wherever you are in the world, and how to use a VPN if it's not available where you are. The pressure is beginning to mount of Villa boss Unai Emery, with his side's dismal 1-1 draw against 10-man Sun

Topics: europa league sports villa vpn

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Latest Tech News

6 insights service leaders need to know about agentic AI

'One Battle After Another' Star Leonardo DiCaprio on Why 'It Feels Like Real People'

Could These Eye Drops End the Need for Reading Glasses?

OnePlus is giving away free smartwatches if you buy its latest flagship - here's how to qualify

Microsoft cuts off some services used by Israeli military unit

Aaron Levie on building for the long game in enterprise software at TechCrunch Disrupt 2025

Meta launches ‘Vibes,’ a short-form video feed of AI slop

Researchers Just Found Something Extremely Alarming About AI’s Power Usage

Amazon Fire TV devices expected to ditch Android for Linux in 2025

Nvidia is letting anyone use its AI voice animation tech

Tesla’s Robotaxi Plans Are So Jumbled That Officials Are Begging It To Clarify What the Heck It’s Actually Doing

Amazon blamed AI for layoffs, then hired cheap H1-B workers, senators allege

Microsoft cuts off cloud services to Israeli military unit after report of storing Palestinians' phone calls

Putting Mirrors on Traffic Cones Causes Self-Driving Cars to Melt Down, Confounding Lidar

visionOS 26 just added two iPhone features that users have long wanted

iPhone 17 Pro cameras reviewed by Halide creator Lux

Hisense's 136-inch micro LED TV is $50,000 off right now - how to get the deal ASAP

Forget the iPad: TCL's newest tablet won't break the bank or strain your eyes

How That ‘Witcher’ Recasting Went Down—and What to Expect From New Star Liam Hemsworth

Microsoft Cuts Off Access to Tech That Israel Used to Surveil Palestinians

Prime Video: 19 of the Absolute Best Sci-Fi TV Shows to Stream Now

Startup founders say Trump’s $100K H-1B fee is a ‘talent tariff’ that will hurt innovation

College football keeps picking iPad over Surface as fourth conference joins team Apple

This HP gaming laptop just dropped to $849 at Walmart - here's why that's a steal

Tesla asks EPA not to roll back emissions rules as Trump calls climate change a ‘con job’

CISA orders agencies to patch Cisco flaws exploited in zero-day attacks

‘It’s Moving Slower Than We Want.’ Qualcomm’s Still Trying to Figure Out PC Gaming

Amazon is paying $2.5 billion to settle FTC claims it duped customers into signing up for Prime

The First Trailer for ‘Greenland 2: Migration’ Suggests Maybe Surviving That Killer Comet Wasn’t the Best Outcome

Europa League Soccer: Livestream Aston Villa vs. Bologna Live From Anywhere

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