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1.
Pixel 9a owner claims Google wanted to charge them nearly $300 for non-existent damage (androidauthority.com)
2.
T-Mobile customers believe their favorite support reps are now AI (Updated: T-Mobile denial) (androidauthority.com)
3.
T-Mobile customers realize their favorite support reps are now AI (androidauthority.com)
4.
Claude.ai down (news.ycombinator.com)
5.
How MassMutual and Mass General Brigham turned AI pilot sprawl into production results (venturebeat.com)
6.
Telehealth giant Hims & Hers says its customer support system was hacked (techcrunch.com)
7.
Intercom's new post-trained Fin Apex 1.0 beats GPT-5.4 and Claude Sonnet 4.6 at customer service resolutions (venturebeat.com)
8.
Poll: Have you ever used Pixel support? How has your experience been? (androidauthority.com)
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