Published on: 2025-06-18 14:02:59
Jose A. Bernat Bacete/Getty Images Artificial intelligence (AI) always delivers surprises. But as adoption matures, we may be in for the biggest surprise of all. More so than the latest-and-greatest technology, reliable data, and thorough training, philosophy may matter more than anything in developing AI systems, according to MIT researchers. Also: 68% of tech vendor customer support to be handled by AI by 2028, says Cisco report "Software is eating the world, AI is eating software, and phil
Keywords: ai customer philosophy purpose schrage
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