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Meta users say paying for Verified support has been useless in the face of mass bans

techcrunch.com Sarah Perez 2025-08-18 07:54:35

When Meta launched its paid verification service, Meta Verified, in 2023, the tech giant promised users and businesses alike that part of the offering would include direct access to customer support. However, amid a mass ban wave affecting Facebook and Instagram accounts, as well as Facebook Groups, some Meta Verified paying subscribers say they’re receiving little to no help from Meta’s customer service reps, even when they’re facing their most serious crisis yet: a mistakenly suspended account

Topics: account instagram meta users verified
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Wyze wants to keep prying eyes away from your cameras with this new feature

zdnet.com Artie Beaty 2025-09-05 03:17:03

Wyze Wyze is rolling out a new program to make sure only you can see your home security cameras. In an announcement Tuesday about its new VerifiedView program, Wyze explained that it already uses "strong protections like password requirements, two-factor authentication, cloud security, encryption, tools to detect suspicious logins, and much more." Despite those efforts, though, the company has suffered several high-profile breaches that potentially let people look into strangers' homes. Also:

Topics: app camera security verifiedview wyze
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Wyze tell us why its security cameras deserve your trust again

theverge.com Jennifer Pattison Tuohy 2025-09-10 02:54:00

In an effort to restore trust in the security of its cameras, smart home brand Wyze has developed VerifiedView — a new layer of protection that embeds your user ID into the metadata of every photo, video, and livestream. Wyze claims the system matches this data to your account before playback, blocking unauthorized access to your footage. “This is a safety net,” Wyze co-founder and CMO Dave Crosby tells The Verge. “On top of doing everything we can to protect users, we’ve built this double chec

Topics: crosby says security verifiedview wyze
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Wyze says its security cameras deserve your trust again

theverge.com Jennifer Pattison Tuohy 2025-09-10 07:54:00

In an effort to restore trust in the security of its cameras, smart home brand Wyze has developed VerifiedView — a new layer of protection that embeds your user ID into the metadata of every photo, video, and livestream. Wyze claims the system matches this data to your account before playback, blocking unauthorized access to your footage. “This is a safety net,” Wyze co-founder and CMO Dave Crosby tells The Verge. “On top of doing everything we can to protect users, we’ve built this double chec

Topics: crosby says security verifiedview wyze
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