Amazon has cut off access for Meta's newly launched Muse AI shopping agent, showing users a pop-up citing violations of its Conditions of Use. Muse, introduced on Sept. 8, was designed to handle tasks like online purchases, but Amazon says unauthorized third-party agents must operate transparently and respect merchants' choice to participate.
cnet.com
· 2026-09-21
Apptopia data shows Meta's new AI app Muse recorded 1.8 million iOS downloads in the U.S. and Canada during its first 12 days, versus 1.3 million for ChatGPT in the same window after its 2022 debut. Muse also topped ChatGPT in daily active users at a comparable stage, with 642,000 U.S. daily users versus ChatGPT's 231,000, and has climbed to the No. 1 spot on the U.S. App Store.
techcrunch.com
· 2026-09-21
Meta's newly launched Muse personal AI agent app has climbed past ChatGPT, Claude, Grok and Meta's own AI app to lead the free app category on Apple's US iOS store. Sensor Tower data shows Muse pulled in roughly 730,000 downloads in its first five days after launching September 8, outperforming rival assistants in the same post-launch period. The app lets users direct AI agents to handle tasks like filling out forms and managing email, built on Meta's Muse Spark model family.
cnbc.com
· 2026-09-21
Amazon began showing an error message to Meta's AI assistant Muse over the weekend, stating that unauthorized AI agents violate its Conditions of Use. As a result, Muse can no longer complete purchases on Amazon, forcing users to shop elsewhere.
techcrunch.com
· 2026-09-21
Amazon has cut off access to Meta's newly launched Muse AI agent, which can autonomously shop, fill forms, and make purchases using virtual Stripe cards. Users attempting to shop on Amazon via Muse now see a message saying unauthorized AI agents violate the retailer's Conditions of Use. Amazon says it first asked Meta to voluntarily keep Muse off its platform before implementing the block.
engadget.com
· 2026-09-21
Amazon has cut off access for Meta's Muse AI shopping agent, displaying a popup that says unauthorized AI agents violate its Conditions of Use. According to GeekWire, Meta never informed Amazon that Muse would browse its store, and Amazon raised concerns that Muse doesn't identify itself while browsing and appears to capture customer credentials without disclosure.
theverge.com
· 2026-09-21
A WIRED reviewer tested Meta's newly launched Muse app, an AI agent that connects to email, bank accounts and other personal data to handle tasks like bookings and errands. Though Muse downloaded over 900,000 times in its first week and browses the web more smoothly than earlier agents, the reviewer found it seemed more focused on gathering personal information than completing requested tasks.
wired.com
· 2026-09-20
A journalist testing Meta's Muse AI assistant on its new Mac app found it referencing contents of his Messages conversations, despite believing he hadn't granted access. When questioned, Muse gave a confused and inaccurate explanation, claiming it only saw notification previews synced through the paired Mac app. Meta executive David Singleton later clarified that Muse only accesses Messages data after a user explicitly opts in, and that the assistant's own explanation of its capabilities was simply wrong.
theverge.com
· 2026-09-19
Meta's Muse, an AI agent app launched earlier this month, has climbed to the top of Apple's free iPhone app rankings in the US, pushing OpenAI's ChatGPT out of first place. The surge follows Meta's expansion of Muse to Mac desktops, though that version doesn't count toward App Store rankings since it's downloaded via the web.
9to5mac.com
· 2026-09-18
Meta has launched a Mac version of its AI assistant Muse, allowing it to interact directly with a user's files, messages, calendar, notes and mail within their native apps. The desktop release follows Muse's earlier debut on mobile and web this month, where it quickly climbed to the top of U.S. App Store rankings.
techcrunch.com
· 2026-09-18
Meta AI has released Muse, a personified AI agent app for iPhone, with a companion Mac app added nine days later and web access at muse.ai. Users can customize the agent's name and avatar, and while the app is free with weekly usage limits, paying subscribers get expanded access. The Mac version can work across apps, files, calendar, notes, and messages, with user-controlled permissions.
9to5mac.com
· 2026-09-17
Instinct, the San Francisco startup valued near $10 billion, has begun rolling out 'Instinct Concierge,' letting its AI agent place calls to handle tasks like booking restaurants without online reservations or resolving billing issues. Meta's Muse assistant has simultaneously added a similar capability, letting users ask it to call U.S. businesses on their behalf, with early access going first to those who request the feature.
techcrunch.com
· 2026-09-17