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Adobe has named Anil Chakravarthy, who has run its digital experience business for six years, as its next chief executive. Chakravarthy has overseen much of Adobe's recent work building AI-powered products for enterprise customers.
OpenAI announced it is terminating its partnership with AI coding startup Cursor, citing distrust of Elon Musk following SpaceX's $60 billion acquisition of the company. Cursor had been among OpenAI's top five revenue sources, with the partnership projected to generate more than $1 billion in annualized revenue this spring, according to people familiar with the matter.
A newly published Entrepreneur op-ed identifies five recurring operational strains that emerge as small businesses expand, drawing on a Federal Reserve Small Business Credit Survey and a Robert Half hiring survey. The piece argues these pressures—hiring shortfalls, slower customer response, cash flow constraints, breaking systems, and diluted culture—consistently surface once a company moves from a small team to a larger one. It frames these not as reasons to avoid growth but as predictable hurdles that leaders can prepare for in advance.
Costco Next, a platform that gave Costco members access to discounted products from vetted third-party suppliers, has stopped working for many customers over the past several days. Users report being unable to access the marketplace, and Costco has not issued a public explanation for the disruption or shutdown.
PepsiCo has deployed its MiNegocio+ app to help small mom-and-pop stores in Mexico City order products at any time, using data insights to recommend items based on local customer demand. This shifts routine ordering tasks to the app, freeing PepsiCo's sales representatives to focus on offering strategic business advice to shop owners.
Fast Company has unveiled its Pacesetters list, spotlighting 40 executives who are embedding generative AI, autonomous agents, and machine learning into their companies' operations and customer interactions. The recognition highlights how these leaders are moving beyond basic chatbots toward more dynamic, AI-driven engagement with customers.
Delta has completed rollout of Delta Concierge, its generative AI travel assistant, to 100% of SkyMiles members as of August 2026. The tool, first unveiled by CEO Ed Bastian at CES in January 2025, helps travelers with flight disruptions, self-service cancellations, and bag tracking. The expansion has occurred under new chief digital & technology officer Amala Duggirala, who is extending AI beyond this assistant into other airline operations like baggage handling.
The Kansas Department of Labor, under Secretary Amber Shultz, has modernized its unemployment insurance technology, replacing software that dated back to the 1970s. Previously, agents juggled five separate screens, some requiring command-line input without mouse support, and the system shut down nightly for batch processing, blocking claims filed in the evening. The agency has now introduced AI-driven tools to streamline the filing process and support staff.
Telli, a Y Combinator (F24) startup based in Berlin, is expanding its team by hiring on-site engineers and designers. The company builds AI agents designed to handle customer-facing operations for businesses, aiming to replace forgetful chatbots and repetitive support tickets with context-aware interactions across channels, languages, and volumes.
Anthropic is replacing the mandatory 30-day data retention policy it imposed on business customers in June, after enterprise users pushed back. In its place, the company is rolling out a free tool called Enterprise Frontier Safeguards that lets businesses manage how their data is stored and reviewed, including automated safety checks that don't require Anthropic staff to see the data.
A Reddit user who paid nearly $1,400 for an MSI RTX 5080 SUPRIM Liquid SOC graphics card on Amazon received only a cheap vacuum mug instead. The third-party seller included a pamphlet with AI-generated images claiming the mug was a free gift and that the actual GPU would ship separately in about seven days due to bulk ordering, directing the buyer to a suspicious email address for tracking or refund requests.
Thryv's 2026 AI and Small Business Adoption Survey found that AI adoption among small businesses rose from 55% to 66% year over year, with 70% reporting revenue gains and 92% saying it saves time. However, 70% of respondents said they still need more AI training, even though 86% describe themselves as comfortable using the tools.