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Microsoft has lost its way

zdnet.com Ed Bott 2025-09-30 07:00:46

JASON REDMOND/AFP via Getty Images Satya Nadella is only the third CEO Microsoft has had in its 50 years of existence, which is mind-blowing when you think about it. Back in 2017, when he was still only a few years into his role at the top of the company's org chart, Nadella (with the help of a couple of ghostwriters) wrote a book called Hit Refresh, in which he rhapsodized about "us humans and the unique quality we call empathy, which will become ever more valuable in a world where the torren

Topics: ai company customers microsoft windows
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Visualizing Automorphisms of S6

news.ycombinator.com Unknown 2025-09-27 23:02:38

The Weird Symmetry of Shuffling Six Items Visualizing the Exceptional Automorphism of S 6 When shuffling around items, there's something strangely unique about shuffling precisely six items. In fact, it's so weird, that mathematicians refer to it as "exceptional" or "exotic". This is an interactive post exploring this exceptional property, and trying to visualize just what the heck is going on. We're going to build up to the following diagram, along with the concepts needed to understand it.

Topics: automorphism group items pentagons permutation
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Amazon owes Prime customers up to $51 each - how to get your share

zdnet.com Artie Beaty 2025-10-01 20:33:00

Bloomberg/Contributor/Bloomberg via Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways A recent FTC ruling means Amazon must pay $2.5 billion. Amazon allegedly tricked customers into full Prime subscriptions. Customers can receive up to $51. If you're an Amazon Prime subscriber, you might be able to take part in a new class action suit and claim your share of a $2.5 billion settlement. The FTC announced today that not only did Amazon trick millions of

Topics: amazon customers ftc prime receive
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How AI-driven automation is the key to unlocking your operational resilience

zdnet.com Derek Brink 2025-10-02 09:52:31

NanoStockk/iStock/Getty Images Plus via Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Greater operational resilience demands significant advances in automation. Manual processes are the enemy of efficiency and cost-effectiveness. Troubleshooting, communication, and mitigation will be handled by AI agents. From IT outages to global crises, modern organizations increasingly require rapid, reliable response and recovery capabilities to keep their d

Topics: ai automation business resilience sean
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Harrods suffers new data breach exposing 430,000 customer records

bleepingcomputer.com Unknown 2025-10-02 17:19:43

UK retail giant Harrods has disclosed a new cybersecurity incident after hackers compromised a third-party supplier and stole 430,000 records with sensitive e-commerce customer information. In a statement for BleepingComputer, the luxury department store noted that the latest incident is not related to the May cyberattack, which was attributed to Scattered Spider. Harrods is a London-based luxury goods department store. It operates a full-featured e-commerce platform catering to international

Topics: company compromised customer customers harrods
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EU probes SAP over anti-competitive ERP support practices

bleepingcomputer.com Unknown 2025-10-02 23:23:46

The European Comission is investigating potential anti-competitive practices in aftermarket services SAP provides for its on-premise ERP software. The decision to launch the investigation into the German software giant came after several years of claims from stakeholders in the industry that the company abuses its dominant position in the market when it comes to maintenance and support services. As the main executive arm of the European Union, the European Commission ensures that the EU law is

Topics: customers erp sap software support
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Google Home finally has powerful automations, but I’m still not using them

androidauthority.com Unknown 2025-10-02 21:30:03

Rita El Khoury / Android Authority For the last week, I’ve been testing out Google Home’s powerful new automation editor and trying to see if it could perform the kind of routines I need in my smart home. I was happy to see a few interesting additions, like adding time delays, but Google is still shooting itself in the foot by artificially restricting so many possible automations and actions. As a Home Assistant and Google Home dual-platform user, I find the difference between what I can do on

Topics: actions automation google home new
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Amazon Will Cough Up $2.5 Billion for 'Tricking' People Into Amazon Prime Subscriptions

cnet.com See Full Bio 2025-10-04 05:38:03

On Monday, the Federal Trade Commission's lawsuit against Amazon for misleading customers who signed up for Amazon Prime began what was expected to be a lengthy trial. By Thursday, that trial was over as Amazon agreed to a whopping $2.5 billion settlement. The FTC said $1.5 billion will go into a fund to repay eligible subscribers, with the remaining $1 billion collected as a civil penalty. The settlement requires Amazon to add a "clear and conspicuous" option to decline Prime during checkout a

Topics: amazon customers ftc prime settlement
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6 insights service leaders need to know about agentic AI

zdnet.com Vala Afshar 2025-10-05 08:03:48

Yuichiro Chino/Moment via Getty Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways AI agents can reduce service costs by more than 20%. Service leaders are investing in tech and data integration. Only 46% of service reps' time is spent engaging customers. The 2025 State of Service report from Salesforce found that four out of every five service leaders say AI agent investment is essential to meeting business demands. The report highlighted several key findings, in

Topics: ai customer data maoz service
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Kapa.ai (YC S23) Is Hiring a Customer Solutions Engineer (EU Remote)

news.ycombinator.com Unknown 2025-10-05 11:01:52

Kapa makes technical knowledge instantly accessible through AI assistants. As a customer solutions engineer you will work work closely with our 200+ customers to help them deploy and manage both customer-facing and employee-facing AI assistants. Check out Docker’s documentation (https://docs.docker.com) for a live example of what Kapa is (look for the “Ask AI” button). In this role, you will: Work directly with the founding team to own the support engineering strategy Own the support queue an

Topics: ai customer customers kapa work
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35 million Prime customers are due class action payment from Amazon - here's how much you can get

zdnet.com Artie Beaty 2025-10-06 05:17:16

Charles-McClintock Wilson/iStock Editorial/Getty Images Plus via Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways A recent FTC ruling means Amazon must pay $2.5 billion. Amazon allegedly tricked customers into full Prime subscriptions. Customers can receive up to $51. If you're an Amazon Prime subscriber, you might be able to take part in a new class action suit and claim your share of a $2.5 billion settlement. The FTC announced today that not on

Topics: amazon customers ftc prime receive
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Amazon is paying $2.5 billion to settle FTC claims it duped customers into signing up for Prime

engadget.com Unknown 2025-10-06 17:06:41

Amazon will pay a record civil penalty to settle a case with the Federal Trade Commission. The agency accused Amazon of tricking consumers into signing up for a Prime membership without their consent (and making it hard for customers to cancel) in a lawsuit filed in 2023. To settle the charges, Amazon has agreed to pay a $1 billion civil penalty and $1.5 billion to refund customers. The company also agreed to "ease unlawful enrollment and cancellation practices for Prime," per the FTC . The ag

Topics: amazon billion civil customers prime
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Amazon agrees to make canceling Prime easy, will refund customers $1.5B

arstechnica.com Unknown 2025-10-06 17:05:47

Amazon has agreed to settle a Federal Trade Commission lawsuit accusing the e-commerce giants of tricking customers into signing up for Prime and then making it frustratingly hard to cancel. In a press release Thursday, the FTC confirmed that, pending court approval, Amazon will pay a $1 billion civil penalty and provide $1.5 billion in refunds to an estimated 35 million customers "harmed by their deceptive Prime enrollment practices." Former FTC chair Lina Khan initiated the lawsuit, accusing

Topics: amazon cancellation customers ftc prime
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Amazon will pay $2.5 billion to settle the FTC’s Prime lawsuit

theverge.com Emma Roth 2025-10-06 21:45:17

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Posts from this author will be added to your daily email digest and your homepage feed. Amazon has agreed to pay $2.5 billion to settle a lawsuit from the Federal Trade Commission, which claimed it tricked millions of customers into subscribing to Prime and made it hard to cancel. Under the agreement, Amazon will pay a $1 billion civil penalty, al

Topics: amazon customers ftc prime subscription
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From Rust to reality: The hidden journey of fetch_max

news.ycombinator.com Unknown 2025-10-10 08:24:45

QuestDB is the open-source time-series database for demanding workloads—from trading floors to mission control It delivers ultra-low latency, high ingestion throughput, and a multi-tier storage engine. Native support for Parquet and SQL keeps your data portable, AI-ready—no vendor lock-in. I occasionally interview candidates for engineering roles. We need people who understand concurrent programming. One of our favorite questions involves keeping track of a maximum value across multiple produce

Topics: align atomicrmw i64 ptr val
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From Rust to Reality: The Hidden Journey of Fetch_max

news.ycombinator.com Unknown 2025-10-10 13:24:45

QuestDB is the open-source time-series database for demanding workloads—from trading floors to mission control It delivers ultra-low latency, high ingestion throughput, and a multi-tier storage engine. Native support for Parquet and SQL keeps your data portable, AI-ready—no vendor lock-in. I occasionally interview candidates for engineering roles. We need people who understand concurrent programming. One of our favorite questions involves keeping track of a maximum value across multiple produce

Topics: align atomicrmw i64 ptr val
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T-Mobile will rely on T Life for all transactions by 2026 as it embraces digital-first approach

androidauthority.com Unknown 2025-10-11 01:24:10

Joe Maring / Android Authority T-Mobile's T-Life app. TL;DR A new leak suggests T-Mobile will push almost all major customer service actions into its T Life app by 2026. By November of this year, 92% of upgrades and 85% of new activations are expected to be app-based. The aggressive shift risks alienating both customers and employees if the app experience falls short. Just yesterday, we learned that T-Mobile’s current CEO will be stepping down in November, signaling a shift to an AI-centric,

Topics: app customers life mobile new
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I'm a browser expert and Vivaldi's new customizable tab bar is a game-changer

zdnet.com Jack Wallen 2025-10-11 01:24:14

Screenshot by Jack Wallen/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways The Vivaldi browser has a new release with many additions. You can fully customize the look and feel of the Tab Bar - and other bars. Vertical tab fans will especially appreciate the new options. I enjoy a good aesthetic. If you've followed me long enough, you totally get that. I will not cave to the ordinary. If you were to take a look at any given desktop (or laptop, or mobile d

Topics: bar customize tab tabs vivaldi
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Amazon faces off against FTC over 'deceptive' Prime program

cnbc.com Annie Palmer 2025-10-12 10:00:01

Amazon and the Federal Trade Commission are squaring off in a long-awaited trial over whether the company duped users into paying for Prime memberships. The lawsuit, filed by the FTC in June 2023 under the Biden administration, alleges that Amazon deceived tens of millions of customers into signing up for its Prime subscription program and sabotaged their attempts to cancel it. Amazon has denied any wrongdoing. The trial is being held in a federal court in Seattle, Amazon's backyard. Jury sele

Topics: amazon company court customers prime
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Uber launches prepaid passes for frequent routes

theverge.com Andrew J. Hawkins 2025-10-12 10:00:00

is transportation editor with 10+ years of experience who covers EVs, public transportation, and aviation. His work has appeared in The New York Daily News and City & State. Posts from this author will be added to your daily email digest and your homepage feed. Uber is still trying to chip away at the perception that its ridehailing service is too expensive by launching a new feature aimed at helping customers save money on frequently traveled routes. Today, the company is launching prepaid p

Topics: customers passes prepaid price uber
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T-Mobile is shaking things up with a new CEO, but what does that mean for you?

androidauthority.com Unknown 2025-10-12 17:26:32

TL;DR Mike Sievert will step down as T-Mobile CEO on November 1, transitioning to the role of vice chairman after five years of leadership. Current COO Srini Gopalan will take over as CEO. Goplan has prior executive experience at Deutsche Telekom, Vodafone UK, and Bharti Airtel. T-Mobile states that Gopalan will lead a strategy focused on becoming a data-driven, AI-enabled, digital-first company while continuing 5G and next-generation network expansion. It has been five years since Mike Sieve

Topics: company customer mobile service sievert
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Stellantis confirms data breach involving customers' contact information

engadget.com Unknown 2025-10-13 05:41:36

Stellantis — the parent of several auto brands including Dodge, Ram and Chrysler — said customers' personal information was included in a data breach. The automaker said in a statement that "contact information" was procured, but not "financial or sensitive personal" data, as that is not stored on the third-party platform that was breached. "We recently detected unauthorized access to a third-party service provider’s platform that supports our North American customer service operations," Stella

Topics: customers information personal said stellantis
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Automaker giant Stellantis confirms data breach after Salesforce hack

bleepingcomputer.com Unknown 2025-10-13 09:01:50

Automotive manufacturing giant Stellantis has confirmed that attackers stole some of its North American customers' data after gaining access to a third-party service provider's platform. Stellantis is a multinational corporation formed in 2021 after the merger of the PSA Group (Peugeot Société Anonyme) and Fiat Chrysler Automobiles (FCA). Stellantis is currently one of the largest automotive companies globally by revenue and the world's fifth-largest automaker by volume. The company owns 14 ma

Topics: customers data information salesforce stellantis
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Automaker giant Stellantis says customers’ personal data stolen during breach

techcrunch.com Zack Whittaker 2025-10-13 09:29:54

In Brief Stellantis, the car-making giant behind Chrysler, Fiat, Jeep, Dodge, Ram, and other brands, has confirmed a data breach involving customers’ personal information. In a statement published Sunday, Stellantis said it experienced a breach of a “third-party service provider’s platform that supports our North American customer service operations.” The statement said “contact information” was taken, but a company spokesperson did not respond to TechCrunch’s questions about what specific ty

Topics: breach customer data said stellantis
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Fed Boss Concerned About AI’s Effect on Job Market

futurism.com Joe Wilkins 2025-10-12 20:00:47

One of the key questions swirling around economics circles is the effect artificial intelligence will have — or perhaps is already having — on the job market. While most tales of “AI automation” are anecdotal at best, preliminary data appears to show at least some level of job market disruption for young workers in fields vulnerable to the current capabilities of AI software. Whether or not AI is actually taking those jobs is another question. Real-world performance of the software remains dre

Topics: ai automation job market powell
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One UI 8.5 is getting ready to borrow a fan-favorite Pixel feature (APK teardown)

androidauthority.com Unknown 2025-10-14 15:27:50

Calvin Wankhede / Android Authority TL;DR Samsung is preparing an automatic call screening feature for Galaxy phones with One UI 8.5. We discovered the code strings for the feature hidden in the leaked One UI 8.5 firmware. Samsung is also preparing a language-selection option for automatic call screening. Samsung only just rolled out One UI 8 to Galaxy phones, but a huge One UI 8.5 leak is already spilling details about what’s coming next. As expected, One UI 8.5 looks like a bigger update t

Topics: automatic feature screening string ui
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DSM Disorders Disappear in Statistical Clustering of Psychiatric Symptoms (2024)

news.ycombinator.com Awais Aftab 2025-10-14 14:24:50

“Reconstructing Psychopathology: A data-driven reorganization of the symptoms in DSM-5” by Miri Forbes, et al. (was available as a preprint at the time of writing this post, later published in Clinical Psychological Science) is a brilliantly designed and innovative study of the quantitative structure of psychopathology with important ramifications for our understanding of psychiatric classification. No one has conducted a study quite like this before, and the results are remarkable. It takes pla

Topics: criteria depression dsm mdd symptoms
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James Gunn Wants ‘Man of Tomorrow’ to Show Lex Luthor’s Layers

gizmodo.com Justin Carter 2025-10-14 14:25:33

While the Superman sequel Man of Tomorrow isn’t out until 2027, that hasn’t stopped director/writer James Gunn from vaguely teasing some plans, particulary as they relate to Nicholas Hoult’s Lex Luthor. In a recent interview with The Ringer-Verse, Gunn was asked about his approach to Lex for Tomorrow and the DC universe overall. Gunn is aiming to “get into the heart of Lex” and explore more of his human side. By his own admission, Lex was a bastard in that first movie (even before he killed Sup

Topics: got gunn lex superman tomorrow
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