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Hackers dump 8.7 million records stolen from Manchester Airports Group

A criminal hacking group has published personal data belonging to nearly 8.7 million customers of Manchester, London Stansted and East Midlands airports after breaching Manchester Airports Group's systems. The attackers had demanded a ransom, which MAG did not pay, and have now released roughly half a terabyte of stolen information—including contact details, vehicle registrations and postcodes—free of charge to other criminals via their own website.

YouTube links phone and TV apps to let users browse without pausing playback

YouTube has rolled out a companion feature that syncs its mobile app with whatever video is playing on a TV, as long as both devices are signed into the same account. Users can comment, subscribe, search, or browse Shorts on their phone without interrupting the video on screen, and can send videos to the TV directly. The two devices don't even need to share the same Wi-Fi network.

Opinion piece argues hardcoded feature flags beat flag-management platforms for most teams

A developer argues against the trend of adopting dedicated feature flag management software, contending that simple hardcoded conditionals are sufficient for most use cases. The piece frames flag platforms as marketing-driven complexity that adds separate infrastructure, monitoring needs, and non-deterministic behavior to codebases without proportional benefit. It concludes that any added system complexity, including feature flag tooling, deserves scrutiny before adoption.

Hem CEO Petrus Palmér ends all discounts, shifts away from D2C model

Petrus Palmér, founder and CEO of the Swedish design brand Hem, announced he is eliminating all discounts, including Black Friday and seasonal sales, in favor of consistent pricing. The company, launched in 2014 as a direct-to-consumer furniture brand known for collaborations with leading designers, now generates most of its revenue through trade and wholesale channels rather than direct sales.

AWS Executive Ruba Borno Deploys AI Agents Internally to Model Adoption for Clients

Ruba Borno, who leads AWS's Global Specialists and Partners organization, is using AI agents to run her own team's operations while also guiding AWS customers on how to integrate AI into their businesses. Her approach treats internal adoption as a demonstration of the practices she recommends to clients seeking to apply AI advances for measurable business results.

Fast Company names 40 executives leading AI integration in customer experience

Fast Company has unveiled its Pacesetters list, spotlighting 40 executives who are embedding generative AI, autonomous agents, and machine learning into their companies' operations and customer interactions. The recognition highlights how these leaders are moving beyond basic chatbots toward more dynamic, AI-driven engagement with customers.

Fast Company details methodology behind its 2026 Pacesetters executive list

Fast Company published an explanation of how it compiled its 2026 Pacesetters ranking, a list of 40 executives recognized for embedding generative AI, autonomous agents, and machine learning into their companies and customer experiences. The selections were made by a mix of internal editors and writers alongside external judges who evaluated candidates across multiple industries.

E.l.f. Beauty deploys AI tool 'E.l.fluencer' to answer social media comments

E.l.f. Beauty's chief technology and AI officer Ekta Chopra has introduced an AI system called E.l.fluencer that helps community managers respond to the huge volume of comments the brand receives on TikTok and Instagram. The tool was trained on the company's stylebook and years of past human-written replies, allowing it to autogenerate answers to common shopper questions about product launches, comparisons, and suitability for different skin or hair types.

Caterpillar CIO Jamie Engstrom deploys AI to boost supply chain and workforce productivity

Caterpillar CIO Jamie Engstrom, who leads a global IT team of over 2,200 employees across 28 countries, is expanding the company's three-decade use of AI into advanced analytics, automation, and supply chain optimization. Engstrom frames the effort around 'the art of the possible,' emphasizing that AI should augment employees' capabilities rather than replace their jobs.

Delta expands Delta Concierge AI assistant to all SkyMiles members

Delta has completed rollout of Delta Concierge, its generative AI travel assistant, to 100% of SkyMiles members as of August 2026. The tool, first unveiled by CEO Ed Bastian at CES in January 2025, helps travelers with flight disruptions, self-service cancellations, and bag tracking. The expansion has occurred under new chief digital & technology officer Amala Duggirala, who is extending AI beyond this assistant into other airline operations like baggage handling.

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