How people actually use ChatGPT vs Claude - and what the differences tell us
Elyse Betters Picaro / ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Most ChatGPT use is non-work, focused on writing tasks. Claude is used more for automation, especially coding. AI adoption is uneven, with wealthier regions benefiting first. Two of the biggest AI companies have revealed how people use their models. Also: The best AI chatbots of 2025 OpenAI released a research paper analyzing millions of ChatGPT conversations, while Anthropic publishe