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A PM's Guide to AI Agent Architecture

Last week, I was talking to a PM who'd in the recent months shipped their AI agent. The metrics looked great: 89% accuracy, sub-second respond times, positive user feedback in surveys. But users were abandoning the agent after their first real problem, like a user with both a billing dispute and a locked account. "Our agent could handle routine requests perfectly, but when faced with complex issues, users would try once, get frustrated, and immediately ask for a human." This pattern is observe

RFK Jr. Says He Doesn’t Know How Many Americans Died From Covid During Heated Senate Hearing

Fresh off the internal collapse of the Centers for Disease Control and Prevention’s senior leadership, U.S. Health Secretary Robert F. Kennedy, Jr. testified before the Senate Finance Committee on Thursday. There, Kennedy deflected and denied any harmful impacts from the CDC’s implosion, while repeatedly spouting misinformation about vaccines and other health issues. The hearing comes after much of the CDC’s leadership resigned or were fired in last week. Former CDC director Susan Monarez was f

Anyone can now download Tesla's iOS Robotaxi app, but there's still a waitlist

Tesla has made its iOS Robotaxi app available for all iPhone users to download as it expands service beyond a group of early access users for the first time. Beyond the current lack of an Android app (Tesla says one is on the way), there are a couple of things to bear in mind here. The company's proper robotaxis are currently only available in Austin, Texas. There's also a waitlist, so you won't be able to book a ride immediately. That said, it might not take folks on the waitlist too long to g

DuckDuckGo adds access to advanced AI models to its subscription plan

Privacy-focused consumer tech company DuckDuckGo launched a subscription plan last year that bundled a VPN service, personal information removal, and identity theft restoration. The company said Thursday that the subscription now gives users access to the latest AI models through Duck.ai without paying extra. The Duck.ai chatbot is free to use, and users get access to models like Anthropic’s Claude 3.5 Haiku, Meta’s Llama 4 Scout, Mistral AI’s Mistral Small 3 24B, and OpenAI’s GPT-4o mini. Wit

Cloud provider Lambda may be gearing up for an IPO

In Brief Cloud provider Lambda might be following rival CoreWeave to the public markets. Lambda, an AI infrastructure company offering on-demand GPUs, has hired bankers for an upcoming IPO, according to reporting from The Information. Lambda has reportedly hired Morgan Stanley, J.P. Morgan, and Citi for a public listing that could happen as early as the first half of 2026. Lambda did not respond to a request for comment. The company has raised more than $1.7 billion in funding, according to

Annual Paramount Plus subscriptions are half off until September 18th

Posts from this author will be added to your daily email digest and your homepage feed. If your plan to combat the post-summer blues is binge-watching TV shows, movies, and sports, Paramount Plus is offering a great deal. New and returning subscribers can save 50 percent on an annual subscription to its Paramount Plus Essential and Paramount Plus Premium plans until September 18th. The deal knocks the annual price of an Essential plan to $29.99 (from $59.99) and the cost of a Premium plan to $5

How to Prevent Tech Neck and Sit Properly With Your Laptop (2025)

I’m a laptop reviewer, meaning I spend most of my time hunched over a new laptop, obsessively testing the display, keyboard, and performance. I’m also 6'2" and often find myself at tables designed for eating, not working. I don’t always have daily access to the laptop stands and ergonomic accessories that fill my home office. Throw in my young kids that I’m always chasing around our house, and surprise, surprise: I’ve got some lower back pain. Turns out, laptops were never designed to be our go

DuckDuckGo's subscription now offers some of the latest chatbots from OpenAI and Anthropic

Since the start of last summer, DuckDuckGo has offered a handful of AI chatbots from OpenAI, Anthropic and others directly through its browser. And while it's mostly low-cost models like GPT-4o mini and Claude 3.5 Haiku on offer, the feature, Duck.ai, allows you to use those tools without sacrificing your privacy. As a service, that appears to have resonated with DuckDuckGo users, and now the company is reorienting its Privacy Pro subscription around access to more advanced models from those pro

DuckDuckGo adds access to advanced models to it subscription plan

Privacy-focused consumer tech company DuckDuckGo launched a subscription plan last year that bundled a VPN service, personal information removal, and identity theft restoration. The company said Thursday that the subscription now gives users access to the latest AI models through Duck.ai without paying extra. The Duck.ai chatbot is free to use, and users get access to models like Anthropic’s Claude 3.5 Haiku, Meta’s Llama 4 Scout, Mistral AI’s Mistral Small 3 24B, and OpenAI’s GPT-4o mini. Wit

Madrid’s Orbital Paradigm aims to prove a cheaper path to orbital reentry

Francesco Cacciatore is a self-proclaimed skeptic. Yet after spending two decades in the European aerospace industry and hitting, as he put it, a “crisis,” he made an undeniably optimistic bet: he started a space company. “You ask yourself, ‘What am I doing?’” he said in a recent interview. “I got offered some interesting opportunities, but then I kind of collapsed and realized I wanted to try and build something myself.” That something turned out to be one of the most challenging problems in

This handy Apple Intelligence feature saves me over $200 a year

Nina Raemont/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Apple Intelligence can transcribe your voice memos for free. The transcriptions are easy to access and fairly accurate. The Otter.ai alternative is $17 per month. When you hear of AI features on smartphones, you often think of the flashiest, agentic AI features that could carry out tasks for you without you having to lift a finger. However, I am a firm believer that the litmus test as to whethe

Apple Planning AI-Powered Web Search for Siri Next Year: Report

Apple is planning to launch a new AI-powered web search tool for Siri next year, according to a new report from Bloomberg, as it seeks to compete with competitors who’ve invested heavily in AI. Details are still scarce and could change before launch, but it sounds like the whole thing could be powered by a custom version of Google’s Gemini. The new system is being called World Knowledge Answers internally, according to Bloomberg, and may even be added to Safari and Spotlight. An AI-powered vers

This Apple Intelligence tool saved me from paying a hefty subscription

Nina Raemont/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Apple Intelligence can transcribe your voice memos for free. The transcriptions are easy to access and fairly accurate. The Otter.ai alternative is $17 per month. When you hear of AI features on smartphones, you often think of the flashiest, agentic AI features that could carry out tasks for you without you having to lift a finger. However, I am a firm believer that the litmus test as to whethe

Ask HN: Gandi is holding my domain hostage. What can I do?

The short version of the story is that I was on a two-year internet hiatus. During that time my Gandi account with a decade-old domain name got locked. I have been emailing back and fourth with their Abuse department for the better part of a week and they’re slow-walking me at best. I had assurances from the CEO, who I reached via text, that if it wasn’t resolved today to text him back. He has now gone dark on me. I used to love Gandi, but they’re holding my domain name hostage. This doesn’t s

Switzerland releases its own AI model trained on public data

is a NYC-based AI reporter and is currently supported by the Tarbell Center for AI Journalism. She covers AI companies, policies, and products. Posts from this author will be added to your daily email digest and your homepage feed. Switzerland launched an open-source model called Apertus on Monday as an alternative to proprietary models like OpenAI’s ChatGPT or Anthropic’s Claude, reports SWI as spotted by Engadget. The model’s source code, training data, model weights, and detailed developmen

The largest illegal sports streaming service has been shut down after sting operation

The sports broadcasting piracy network Streameast has been shut down after it was investigated for a year by a US-based anti-piracy group. Streameast is the largest illegal sports streaming platform in the world, and while active it offered its users free access to 80 unauthorised domains. This allowed people to pirate live soccer matches from the Premier League and Champions League, as well as NFL, NBA and MLB games. According to ACE, annual traffic to the site topped 1.6 billion visits. The A

SaaS giant Workiva discloses data breach after Salesforce attack

Workiva, a leading cloud-based SaaS (Software as a Service) provider, notified its customers that attackers who gained access to a third-party customer relationship management (CRM) system stole some of their data. The company's cloud software helps collect, connect, and share data for financial reports, compliance, and audits. It had 6,305 customers at the end of last year and reported revenues of $739 million in 2024. Its customer list includes 85% of the Fortune 500 companies and high-profi

reMarkable’s newest E-Ink writing tablet is a 7.3-inch, $449 handheld slab

Fans of reMarkable's series of notepad-like note-taking E-Ink tablets have something new to get excited about today: a new version of the devices called the reMarkable Paper Pro Move, which takes the features of a typical reMarkable tablet and puts them in a smaller 7.3-inch device that can be carried one-handed and easily slid into a pocket or bag. The Paper Pro Move is available to order now and starts at $449 for a version with reMarkable's standard Marker accessory and no case. Adding a Mar

reMarkable’s newest E-Inkwriting tablet is a 7.3-inch, $449 handheld slab

Fans of reMarkable's series of notepad-like note-taking E-Ink tablets have something new to get excited about today: a new version of the devices called the reMarkable Paper Pro Move, which takes the features of a typical reMarkable tablet and puts them in a smaller 7.3-inch device that can be carried one-handed and easily slid into a pocket or bag. The Paper Pro Move is available to order now and starts at $449 for a version with reMarkable's standard Marker accessory and no case. Adding a Mar

Amazon ends shared Prime shipping

Amazon is shutting down the Prime Invitee program which allowed members to extend free shipping to people outside their household. An updated support page says sharing through Invitee will end on October 1 and that previously invited guests will be notified by September 5 of the changes. The Verge is reporting that users who don't live with the primary account owner will be prompted to create their own Amazon Prime accounts and will be offered a discounted rate of $14.99 for the entire first ye

Police Desperately Seek Info on Burning Man Homicide Suspect

Nothing puts your problems into perspective like death. Sure, the orgy dome being rendered unusable by wind was a bummer, but it doesn’t compare to the unsolved homicide that appears to have happened on the grounds of Burning Man over the weekend. Making matters worse, the situation remains unsolved, and police are struggling to connect with potential witnesses as they head back home from the desert getaway. Thus far, the details about the situation are pretty sparse. According to USA Today, th

Passkeys and Modern Authentication

Passkeys and Modern Authentication There is an ongoing trend in the industry to move people away from username and password towards passkeys. The intentions here are good, and I would assume that this has a significant net benefit for the average consumer. At the same time, the underlying standard has some peculiarities. These enable behaviors by large corporations, employers, and governments that are worth thinking about. Attestations One potential source of problems here is the attestation

SAP to invest over 20 billion euros in 'sovereign cloud' in boost to Europe's AI ambitions

A person holds a smartphone displaying the logo of SAP, a German multinational software corporation known for its enterprise resource planning solutions. German software giant SAP on Tuesday announced it will invest over 20 billion euros ($23.3 billion) into its sovereign cloud capabilities in Europe over the next 10 years. The company said it was expanding its sovereign cloud offerings to include an infrastructure-as-a-service (IaaS) platform enabling companies to access various computing ser

Delete, Delete, Delete: How FCC Republicans are killing rules faster than ever

The Federal Communications Commission's Republican chairman is eliminating regulations at breakneck speed by using a process that cuts dozens of rules at a time while giving the public only 10 or 20 days to review each proposal and submit objections. Chairman Brendan Carr started his "Delete, Delete, Delete" rule-cutting initiative in March and later announced he'd be using the Direct Final Rule (DFR) mechanism to eliminate regulations without a full public-comment period. Direct Final Rule is

Zscaler data breach exposes customer info after Salesloft Drift compromise

Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This warning follows the compromise of Salesloft Drift, an AI chat agent that integrates with Salesforce, in which attackers stole OAuth and refresh tokens, enabling them to gain access to customer Salesforce environments and exfiltrate sensitive data. In an advisory, Zscaler says that its Salesforce

Chronicle – Idiomatic, type safe event sourcing framework for Go

Chronicle A pragmatic and type-safe toolkit for modern event sourcing in Go. Want to hire me? Quickstart Warning I recommend going through the quickstart, since all examples use the Account struct used below from the account package. Install the library go get github.com/DeluxeOwl/chronicle # for debugging go get github.com/sanity-io/litter Define your aggregate and embed aggregate.Base . This embedded struct handles the versioning of the aggregate for you. We'll use a classic yet very s

Chronicle – idiomatic, type safe event sourcing framework for Go

Chronicle A pragmatic and type-safe toolkit for modern event sourcing in Go. Want to hire me? Quickstart Warning I recommend going through the quickstart, since all examples use the Account struct used below from the account package. Install the library go get github.com/DeluxeOwl/chronicle # for debugging go get github.com/sanity-io/litter Define your aggregate and embed aggregate.Base . This embedded struct handles the versioning of the aggregate for you. We'll use a classic yet very s

A24's Empire of Auteurs

In November of 2015, the upstart film studio A24 had a problem. Executives had acquired the writer-director Robert Eggers’s stark, unsettling début, “The Witch,” at the Sundance Film Festival and wanted to make it their first release to open on thousands of screens. But both Eggers and Anya Taylor-Joy, who starred as a teen-ager tempted by unholy forces, were then unknown. The story, set in the sixteen-thirties and scripted in Early Modern English, was a tough sell. To generate buzz, the company