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Transforming CX with embedded real-time analytics

technologyreview.com Mit Technology Review Insights 2025-10-17 09:40:33

Stripe is not alone. In today’s digital world, data analysis is increasingly delivered directly to business customers and individual users, allowing real-time, continuous insights to shape user experiences. Ride-hailing apps calculate prices and estimate times of arrival (ETAs) in near-real time. Financial platforms deliver real-time cash-flow analysis. Customers expect and reward data-driven services that reflect what is happening now. In fact, having the capability to collect and analyze data

Topics: companies data real technology time

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Google ordered to pay $425 million in app data collection lawsuit

engadget.com Unknown 2025-10-17 10:00:48

Google must pay $425 million to the plaintiffs of a class action lawsuit that accused the company of collecting users' data even after they've turned off a tracking feature, a federal jury has decided. The lead plaintiff sued Google back in July 2020, arguing that the company still harvested data even though it tells users they can disable tracking under Web & App Activity through its connection with other apps, such as Uber and Instagram. US District Judge Richard Seeborg then certified the law

Topics: company data google lawsuit users

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Incogni vs. DeleteMe: I compared the two best data removal services, and there's a clear winner

zdnet.com Charlie Osborne 2025-10-17 16:30:19

Maria Diaz/ZDNET Follow ZDNET: Add us as a preferred source on Google. Data removal services began to appear around 15 years ago, after data brokers realized that data could become a new, valuable currency -- and one ripe for exploitation, given the lack of laws and little to no consumer data privacy protection written into legislation. Incogni and DeleteMe, founded in 2021 as part of VPN provider Surfshark and in 2010 by Abine Privacy, respectively, are two of the most widely-known data remo

Topics: brokers data deleteme incogni removal

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Say Bye with JavaScript Beacon

news.ycombinator.com Unknown 2025-10-14 16:38:35

Sometimes we want to send a piece of data to our servers when user leaves our website or webapp. Maybe it’s for for analytics or even auto-logout when they leave the website. But do you know what is a reliable way of doing it? Most of you might say use XMLHTTPRequest (or fetch) in beforeunload or unload events. Like, window . addEventListener ( "beforeunload" , () => { fetch ( '/analytics' , { method : "POST" , headers : { "Content-Type" : "application/json" , }, body : JSON . stringify ({ eve

Topics: browser data event send website

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Is Congestion Pricing Working? The MTA’s Revamped Data Team Is Figuring It Out

wired.com Aarian Marshall 2025-10-17 18:00:00

For the New York City Metropolitan Transportation Authority’s data and analytics team, January 5, 2025, felt a lot like kismet. Three and a half years earlier, New York state legislators had passed a law requiring the MTA to release “easily accessible, understandable, and usable” data to the public; by January 2022, MTA chair and CEO Janno Lieber officially announced the new team’s formation. Meanwhile, New York City’s controversial congestion pricing program, which tolls cars entering Manhatta

Topics: agency data mta new team

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Google told to pay $425m in privacy lawsuit

feeds.bbci.co.uk Unknown 2025-10-17 21:43:30

Google told to pay $425m in privacy lawsuit "This decision misunderstands how our products work, and we will appeal it. Our privacy tools give people control over their data, and when they turn off personalisation, we honour that choice," a Google spokesperson told the BBC. They had been seeking more than $31bn in damages. The verdict comes after a group of users brought the case claiming Google accessed users' mobile devices to collect, save and use their data, in violation of privacy assura

Topics: case data google privacy users

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Evaluating Agents

news.ycombinator.com Unknown 2025-10-17 17:32:57

“Models constantly change and improve but evals persist” Look at the data No amount of evals will replace the need to look at the data, once you have a evals good coverage you’ll be able to decrease the time but it’ll be always a must to just look at the agent traces to identify possible issues or things to improve. Starting, end to end evals You must create evals for your agents, stop relying solely on manual testing. Not sure where to start? Add e2e evals, define a success criteria (

Topics: agent data e2e end evals

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Reverse engineering Solos smart glasses

news.ycombinator.com John Floren 2025-10-14 16:52:17

Posted 2025/8/28 Reverse engineering Solos smart glasses First and foremost: If you’ve got any documentation on this hardware, please contact me! I would love to read the actual specs for this protocol. Background Before the audio-only AI-based smart glasses of today, we’d periodically see companies announcing smart glasses with displays, usually to small fanfare and little success. The Solos Smart Glasses are just another example. Released in 2018, they targeted cyclists and runners. The co

Topics: bluetooth data glasses image little

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Eero Wants to Sell Customers a Cellular Internet Backup Dongle for Its Routers

gizmodo.com Wes Davis 2025-10-18 06:38:56

Amazon’s Eero is getting into the cellular hotspot router business… sort of. At IFA 2025, the company announced the Eero Signal, a device that can back up your Eero network with cellular data, kicking in when it detects an internet outage. The Eero Signal is an upright little device with a USB-C splitter that plugs into your existing Eero router’s USB-C port, powering both devices. If you’re paying for a $99.99 annual subscription to Eero Plus, you’ll get 10GB of cellular backup data per year.

Topics: 99 backup cellular data eero

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New AI model turns photos into explorable 3D worlds, with caveats

arstechnica.com Unknown 2025-10-18 06:56:07

On Tuesday, Tencent released HunyuanWorld-Voyager, a new open-weights AI model that generates 3D-consistent video sequences from a single image, allowing users to pilot a camera path to "explore" virtual scenes. The model simultaneously generates RGB video and depth information to enable direct 3D reconstruction without the need for traditional modeling techniques. However, it won't be replacing video games anytime soon. The results aren't true 3D models, but they achieve a similar effect: The

Topics: 3d camera data generates video

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OSMAnd vs. Organic Maps

news.ycombinator.com Unknown 2025-10-16 03:14:53

There's a new offline mapping program for smartphones, so I thought I'd see how it stacks up against the one I'm already using. For clarity: I'm using the F-Droid releases of both OsmAnd and Organic Maps. I believe that OsmAnd charges for map downloads if you get it from other places. Both programs work most readily with maps loaded onto the device in advance (which is why I feel I should choose—I don't want to have maps for both taking up space). Both of them run off OpenStreetMap data, adapt

Topics: data map maps organic osmand

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US sues robot toy maker for exposing children's data to Chinese devs

bleepingcomputer.com Unknown 2025-10-18 22:53:32

The U.S. Department of Justice has sued toy maker Apitor Technology for allegedly allowing a Chinese third party to collect children's geolocation data without their knowledge and parental consent. A complaint filed by the Justice Department, following a notification from the Federal Trade Commission, alleges that Apitor violated the Children's Online Privacy Protection Rule (COPPA) by failing to notify parents or obtain their consent before collecting their children's location information. Ap

Topics: apitor children data parents party

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Poor man's bitemporal data system in SQLite and Clojure

news.ycombinator.com Aditya Athalye 2025-10-18 22:47:50

On trying to mash up SQLite with ideas stolen from Accountants, Clojure, Datomic, XTDB, Rama, and Local-first-ers, to satisfy Henderson's Tenth Law. Viz., to make a sufficiently complicated data system containing an ad-hoc, informally-specified, bug-ridden, slow implementation of half of a bitemporal database. Because? Because laying about on a hammock, contemplating hopelessly complected objects like Current Databases isn't just for the Rich man. Don't try this at work! The "Poor Man's Bitemp

Topics: adric data facts temporal time

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Orchard Robotics, founded by a Thiel fellow Cornell dropout, raises $22M for farm vision AI

techcrunch.com Marina Temkin 2025-10-18 22:30:00

Inspired by his grandparents, who were apple farmers in China, Charlie Wu got the idea to apply technology to agriculture while studying computer science at Cornell University, a top agriculture school. “I got to meet fruit professors who are the best in the world at what they do,” Wu told TechCrunch. “Through talking to them, I realized even the largest farms in the nation basically have no idea what is actually growing out in their fields.” He dropped out of Cornell, became a Thiel fellow, a

Topics: data disrupt don orchard wu

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SaaS giant Workiva discloses data breach after Salesforce attack

bleepingcomputer.com Unknown 2025-10-19 02:40:44

Workiva, a leading cloud-based SaaS (Software as a Service) provider, notified its customers that attackers who gained access to a third-party customer relationship management (CRM) system stole some of their data. The company's cloud software helps collect, connect, and share data for financial reports, compliance, and audits. It had 6,305 customers at the end of last year and reported revenues of $739 million in 2024. Its customer list includes 85% of the Fortune 500 companies and high-profi

Topics: access customer data salesforce workiva

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European court rules in favor of the latest US and EU data transfer framework

engadget.com Unknown 2025-10-19 06:00:49

Europe’s second-highest court has dismissed a challenge against a data transfer pact between the European Union and the US. "On the date of adoption of the contested decision, the United States of America ensured an adequate level of protection for personal data transferred from the European Union to organisations in that country," the EU’s General Court ruled ( PDF ). The two sides brokered the Trans-Atlantic Data Privacy Framework in 2023 to continue allowing US companies to store European us

Topics: court data european general personal

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Launch HN: Risely (YC S25) – AI Agents for Universities

news.ycombinator.com Unknown 2025-10-19 06:21:35

Hi HN, I’m Danial, co-founder and CTO of Risely AI ( https://risely.ai ). We're building AI agents that automate operational workflows inside universities. Here’s a demo: https://www.loom.com/share/d7a14400434144c490249d665a0d0499?... Higher ed is full of inefficiencies. Every department runs on outdated systems that don’t talk to each other. Today, advising staff are looking up enrollment data in PeopleSoft or Ellucian, checking grades and assignments in Canvas, and trying to track engagement

Topics: advising building data students systems

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Disney to pay $10M to settle claims it collected kids’ data on YouTube

bleepingcomputer.com Unknown 2025-10-19 10:13:18

Disney will pay $10 million to settle claims by the U.S. Federal Trade Commission that it mislabeled videos for children on YouTube, which allowed the collection of kids' personal information without their consent or notification to their parents. This occurred after the entertainment giant failed to tag kid-directed videos on YouTube as "Made for Kids" (MFK), a label that instructs the video streaming platform to block personal data collection and stop serving personalized ads on correctly des

Topics: children data disney videos youtube

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How to Switch From iPhone to Android (2025)

wired.com Simon Hill 2025-10-19 14:00:00

Ignore the arguments about which is better, because iPhones and Android phones have far more in common than some folks will admit. Switching from an iPhone to an Android phone is pretty painless these days, and you can take all your stuff with you, including photos, messages, and other bits and pieces. This guide covers all you need to know about how to switch from an iPhone to an Android phone. Updated August 2025: We've verified the instructions and refreshed the copy. What You Need to Get S

Topics: android data google iphone phone

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Building the AI-enabled enterprise of the future

technologyreview.com Mit Technology Review Insights 2025-10-20 00:38:43

“This is one of those inflection points where I don’t think anybody really has a full view of the significance of the change this is going to have on not just companies but society as a whole,” says Patrick Milligan, chief information security officer at Ford, which is making AI an important part of its transformation efforts and expanding its use across company operations. Given its game-changing potential—and the breakneck speed with which it is evolving—it is perhaps not surprising that comp

Topics: ai companies company data infrastructure

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The connected customer

technologyreview.com Mit Technology Review Insights 2025-10-20 00:46:54

As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems, fragmented data, and organizational silos that limit both agility and consistency. The current wave of artificial intelligence, particularly agentic AI that can reason and act across workflows, offers a powerful opportunity to reshape service delivery. Organizations can now provide fast, personalized support a

Topics: ai cx data organizations potential

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The 16-year odyssey it took to emulate the Pioneer LaserActive

news.ycombinator.com Wes Fenlon 2025-10-20 02:02:11

In April 2009, a Sega fan decided to look into emulating the Mega LD, a quirky and little-known hybrid of Genesis and LaserDisc. This week he finished the job. Hey there ROM readers! I've got an absolute whopper of a story this issue with a genuine longform dive into the emulation of the LaserActive, plus a bit of backstory on the new fan translation of the Cowboy Bebop game for PS2, plus your usual quick hits on emulator improvements, FPGA happenings and other fan translation progress. That me

Topics: data game games laseractive video

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AI could bring us a smarter home — if we can trust it

theverge.com Jennifer Pattison Tuohy 2025-10-20 03:00:00

is a senior reviewer focused on smart home and connected tech, with over twenty years of experience. She has written previously for Wirecutter, Wired, Dwell, BBC, and US News. The holy grail of the smart home is ambient computing — technology that disappears into the background, anticipating your needs without a word or a tap. Lights turn on as you walk in, doors unlock as you approach, coffee brews before you reach the kitchen. This is the proactive home: a space that adapts to its occupants t

Topics: ai data home new smart

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What Happens During Startup?

news.ycombinator.com Unknown 2025-10-16 04:35:00

With careful observation and a little knowledge of the startup sequence of an Apple silicon Mac, you can learn a lot about what can and can’t happen during that sequence. This article explains how, with examples from the log of a Mac mini M4 Pro. In broad terms, startup of an Apple silicon Mac consists of the following sequence of events: Boot ROM, which ends in DFU mode if there’s a problem, otherwise it hands on to the Low-Level Bootloader (LLB) and iBoot (Stage 2), the firmware, that shoul

Topics: apple data kernel log volume

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Indices, not Pointers

news.ycombinator.com Unknown 2025-10-20 01:21:30

Indices, not Pointers There is a pattern I’ve learned while using Zig which I’ve never seen used in any other language. It’s an extremely simple trick which - when applied to a data structure - reduces memory usage, reduces memory allocations, speeds up accesses, makes freeing instantaneous, and generally makes everything much, much faster. The trick is to use indices, not pointers. This is something I learned from a talk by Andrew Kelley (Zig’s creator) on data-oriented design. It’s used in Z

Topics: allocation data memory node nodes

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Cloudflare hit by data breach in Salesloft Drift supply chain attack

bleepingcomputer.com Unknown 2025-10-20 22:54:00

Cloudflare is the latest company impacted in a recent string of Salesloft Drift breaches, part of a supply-chain attack disclosed last week. The internet giant revealed on Tuesday that the attackers gained access to a Salesforce instance it uses for internal customer case management and customer support, which contained 104 Cloudflare API tokens. Cloudflare was notified of the breach on August 23, and it alerted impacted customers of the incident on September 2. Before informing customers of t

Topics: cloudflare company customer data information

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As the Great Salt Lake Shrinks, Something Unexpected Is Rising to the Surface

gizmodo.com Ellyn Lapointe 2025-10-20 22:20:14

The Great Salt Lake once reached depths of up to 1,000 feet and spanned roughly 20,000 square miles, but today, it mostly resembles a parched wasteland. So, when signs of life suddenly began popping up across the drying playa, scientists were perplexed. In the last several years, reed-covered mounds have appeared off the lake’s southeast shore. These densely vegetated oases must receive enough freshwater to sustain plant life, but experts weren’t sure where this resource was coming from. Resear

Topics: data freshwater lake lakebed resource

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That Supposed 'Gmail Hack': Google Says It's False, but Watch Out for Phishing Anyway

cnet.com See Full Bio 2025-10-20 21:32:00

Gmail is a hugely popular email service, with over 2.5 billion users. So when rumors start to swirl about Gmail problems, people pay attention. On Monday, Google made an unusual statement, formally denying that it had issued a broad warning about a major Gmail security issue. "Gmail's protections are strong and effective, and claims of a major Gmail security warning are false," the post read. "While it's always the case that phishers are looking for ways to infiltrate inboxes, our protections c

Topics: data gmail google security warning

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The repercussions of a typo in C++ & Rust

news.ycombinator.com Unknown 2025-10-21 01:22:01

The repercussions of missing an Ampersand in C++ & Rust Copying vs Passing by reference TL;DR There’s a funny typo that causes someone to copy data instead of “referencing” in C++. Rust is nice because it provides defaults that protect you from some of these “dumb” mistakes. In this example, I’ll go over how the “move by default” can prevent us from introducing this subtle behavior. Motivation I originally hesitated to write this because I thought the topic was too “obvious”, but I did it a

Topics: copy data request rust vec

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Launch HN: Datafruit (YC S25) – AI for DevOps

news.ycombinator.com Unknown 2025-10-21 10:08:31

Hey HN! We’re Abhi, Venkat, Tom, and Nick and we are building Datafruit ( https://datafruit.dev/ ), an AI DevOps agent. We’re like Devin for DevOps. You can ask Datafruit to check your cloud spend, look for loose security policies, make changes to your IaC, and it can reason across your deployment standards, design docs, and DevOps practices. Demo video: https://www.youtube.com/watch?v=2FitSggI7tg. Right now, we have two main methods to interact with Datafruit: (1) automated infrastructure au

Topics: agent agents cloud datafruit work

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Latest Tech News

Transforming CX with embedded real-time analytics

Google ordered to pay $425 million in app data collection lawsuit

Incogni vs. DeleteMe: I compared the two best data removal services, and there's a clear winner

Say Bye with JavaScript Beacon

Is Congestion Pricing Working? The MTA’s Revamped Data Team Is Figuring It Out

Google told to pay $425m in privacy lawsuit

Evaluating Agents

Reverse engineering Solos smart glasses

Eero Wants to Sell Customers a Cellular Internet Backup Dongle for Its Routers

New AI model turns photos into explorable 3D worlds, with caveats

OSMAnd vs. Organic Maps

US sues robot toy maker for exposing children's data to Chinese devs

Poor man's bitemporal data system in SQLite and Clojure

Orchard Robotics, founded by a Thiel fellow Cornell dropout, raises $22M for farm vision AI

SaaS giant Workiva discloses data breach after Salesforce attack

European court rules in favor of the latest US and EU data transfer framework

Launch HN: Risely (YC S25) – AI Agents for Universities

Disney to pay $10M to settle claims it collected kids’ data on YouTube

How to Switch From iPhone to Android (2025)

Building the AI-enabled enterprise of the future

The connected customer

The 16-year odyssey it took to emulate the Pioneer LaserActive

AI could bring us a smarter home — if we can trust it

What Happens During Startup?

Indices, not Pointers

Cloudflare hit by data breach in Salesloft Drift supply chain attack

As the Great Salt Lake Shrinks, Something Unexpected Is Rising to the Surface

That Supposed 'Gmail Hack': Google Says It's False, but Watch Out for Phishing Anyway

The repercussions of a typo in C++ & Rust

Launch HN: Datafruit (YC S25) – AI for DevOps

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