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The Biden-Era Plan to Pay Travelers for Airline-Caused Delays Is Dead

For a brief moment, it looked like US travelers might finally get automatic cash when an airline's own problems wrecked their plans. The Department of Transportation, under former President Joe Biden, drafted a rule requiring carriers to pay passengers at least $200 and up to $775 for the longest holdups. The compensation would cover meals, hotels, ground transport and rebooking when disruptions were within the airline's control. But no longer. On Sept. 5, the Trump administration's DOT offici

Alaska Air will offer Starlink in-flight internet starting next year

In-flight internet is crappy, but more and more airlines think that Starlink is the solution. The latest company to sign with the SpaceX affiliate is Alaska Air Group, which announced that it will start offering Starlink Wi-Fi next year and expand the service to its entire fleet by 2027. "With Starlink already live on [Alaska Air Group subsidiary] Hawaiian Airlines, we're proud that we'll offer... gate-to-gate connectivity on nearly every aircraft across both airlines," CEO Ben Minicucci said in

Frequently fly Alaska or Hawaiian? You can soon enjoy free in-flight Wi-Fi, thanks to T-Mobile

TL;DR Starting in 2026, Atmos Rewards members flying on select Alaska and Hawaiian Airlines flights will receive free in-flight Wi-Fi through a partnership with T-Mobile. The free in-flight Wi-Fi service will be available on Starlink-equipped aircrafts starting in 2026. T-Mobile customers who are also Atmos Rewards members will get a seamless, ad-free login experience and other benefits. If you’re a frequent flyer, good news is coming your way. T-Mobile has announced that it will offer free W

Spirit Airlines Admits It Might Not Survive Another Year

Spirit Airlines has just admitted what many suspected: its future is in serious doubt. The news, delivered in a filing with the Securities and Exchange Commission on August 11, sent the company’s stock into a freefall, plummeting 41% in a single trading session on Tuesday. Spirit’s total market value now sits at a paltry $54.3 million. In the filing, the ultra-low-cost carrier said there is “substantial doubt” about its ability to continue operating for more than 12 months from the date of its

LATAM adds support for AirTag luggage tracking via Apple’s Share Item Location

Last month, we reported that, with Saudia now supporting the AirTag luggage tracking program, the official list of supported airlines had grown to 30 globally. Now, Latin America’s largest carrier is also joining in. As reported this week by Folha (via MacMagazine), LATAM, the largest airline group in Latin America, has started supporting AirTag location sharing for passengers on flights within Brazil and across South America. Starting now, customers whose bags are delayed or missing can gener

Outdated Software, Nationwide Chaos: United Grounds Flights After Meltdown

United Airlines passengers across the country found themselves stranded, confused, and angry on Wednesday as a massive technology failure triggered a nationwide grounding of flights. The culprit: Unimatic, a decades-old internal system so vital to United’s operations that when it failed, the airline had no choice but to bring the entire operation to a standstill. From major hubs in Chicago, Newark, Denver, Houston, to San Francisco, the outage rippled through the airline’s scheduling, flight

Another airline joins AirTag luggage tracking program, now supported by 30 carriers (list)

Introduced in iOS 18.2, the Share Item Location feature lets users share a live tracking link for AirTag or other Find My-compatible accessories, including with airlines to help locate lost luggage. Today, another airline joined the list of official partners. Here’s the full updated list. Saudi Arabia gets Share Item Location support When Apple announced the Share Location Feature for AirTag, it also started working with “more than 15 airlines” to implement a system that would let users secure

Pro-Ukrainian hackers take credit for attack that snarls Russian flight travel

Russia’s biggest airline cancelled dozens of flights on Monday following a failure of the state-owned company’s IT systems and, according to a Russian lawmaker and pro-Ukrainian hackers, was the result of a cyberattack, it was widely reported. The airline, Aeroflot, said it cancelled about 40 flights following a “technical failure.” An online departure board for Sheremetyevo airport showed dozens of others were delayed. The cancellations and delays hobbled traffic throughout Russia and left tra

Delta Engineered a Pricing System That Sorts You by Economic Value

Delta's New AI-Powered Pricing Strategy Delta Air Lines is embarking on a bold experiment in airfare pricing. At a recent investor presentation, the airline announced plans to expand its use of artificial intelligence for setting ticket prices to cover 20% of its U.S. domestic flights by the end of 2025. This move comes after limited tests last year (affecting ~1% of fares) and a current rollout on about 3% of tickets, with early results described as "amazingly favorable" for revenue. Delta is

In-Flight Wi-Fi Is Getting a Boost on These Starlink-Enabled Airlines

Sluggish airline internet might become a thing of the past. For the last 20 years, airline internet has been notoriously unreliable, but Starlink is changing the game with significantly faster speeds. In fact, the latest reports show it's already twice as fast as its in-flight competitors. Starlink-equipped planes achieve superior internet speeds due to its fleet of almost 8,000 low-Earth orbit satellites, which operate much closer to Earth than the geostationary satellites used by competitors

Scarcity, Inventory, and Inequity: A Deep Dive into Airline Fare Buckets

Airline pricing may seem mystifying, but behind every airfare is a complex system of fare buckets and inventory controls. Airlines don't just sell seats - they manage a dynamic inventory of fares, divided into booking classes (fare buckets) with different prices and rules. For the technically curious, understanding how fare buckets work reveals the "source code" of airline revenue management. This report delves into the hierarchy of booking classes, how airlines update seat availability across r

Alaska Airlines Flights Resume After IT Outage. What to Do if You Were Affected

Alaska Airlines paused its operations for several hours, late on July 20. This was due to what the company called, "a significant IT outage" affecting its operations. About 3 hours later, flights resumed and the company posted on X: "Alaska Airlines has resolved its earlier IT outage and has resumed operations. We sincerely apologize for the inconvenience, and encourage guests to check your flight status before heading to the airport." The delays affected Alaska Air and Horizon Air flights at

Computer Glitch Grounds Every Alaska Airlines Flight

A computer outage forced Alaska Airlines and its subsidiary Horizon Air to ground all flights Sunday night, halting operations across the board. On Monday, the airline said that operations were coming back online. The airline requested a system-wide ground stop from federal aviation authorities at about 11 p.m. ET on Sunday night. That stop remained in effect until around 2 a.m. ET Monday, when the Federal Aviation Administration confirmed it had been lifted. But disruptions didn’t end there. A

Data brokers are selling flight information to CBP and ICE

For many years, data brokers have existed in the shadows, exploiting gaps in privacy laws to harvest our information—all for their own profit. They sell our precise movements without our knowledge or meaningful consent to a variety of private and state actors, including law enforcement agencies. And they show no sign of stopping. This incentivizes other bad actors. If companies collect any kind of personal data and want to make a quick buck, there’s a data broker willing to buy it and sell it t

AirTag’s newest feature is perfect for travel, here’s how it works

Vacation season is here, and for many, this could be the first time traveling since Apple gave AirTag a brand new feature in iOS 18.2. Here’s how that feature works, and why it’s perfect for your upcoming trip. Recover lost luggage faster with new AirTag feature One of the most popular uses for AirTag is as a luggage tracker. Airlines lose luggage every day, and AirTag provides an easy way for you to track down your belongings fast. But recently, that was made a whole lot easier with a featu

A Group of Young Cybercriminals Poses the ‘Most Imminent Threat’ of Cyberattacks Right Now

Empty grocery store shelves and grounded planes tend to signal a crisis, whether it’s an extreme weather event, public health crisis, or geopolitical emergency. But these scenes of chaos in recent weeks in the United Kingdom, United States, and Canada were caused instead by financially motivated cyberattacks—seemingly perpetrated by a collective of joyriding teens. A notorious cybercriminal group often called Scattered Spider is known for using social engineering techniques to infiltrate target

Come for the Amenity Kits, Stay for the Flight

Last March, Air France hosted a private event at the upscale Ritz Paris hotel in Place Vendôme, in the luxurious heart of the city. The airline had built a full-scale mock-up of its new La Première first-class cabin and treated travel journalists like its most valued customers. The new cabin was classic and elegant, a showcase of the Air France aesthetic. Matteo Rainisio, founder of the Italian frequent-flier website The Flight Club, who was in attendance, called it akin to haute couture. Each

Airplane Wi-Fi Is Now … Good?

Expensive and erratic, in-flight Wi-Fi has been more of a punchline than a pipeline over the past decade. But 2025 has marked a sea change for the skies: the rollout of fast, and free, connectivity on most of the world’s major airlines. Satellite technology has enabled leaps in speed and bandwidth. SpaceX’s Starlink network of low Earth orbit satellites, for example, can deliver a connection capable of downloading more than 200 megabits per second—twice as fast as most basic home internet plans

Qantas hack results in theft of 6 million passengers’ personal data

In Brief Australian airline giant Qantas said on Wednesday it experienced a data breach that compromised the personal information of at least six million passengers. The airline said a cybercriminal targeted one of its call centers on June 30, and stole customer data from its systems, including names, email addresses, phone numbers, dates of birth and frequent flyer numbers. Qantas is the latest airline hacked in recent weeks following a spate of breaches attributed to Scattered Spider, a col

Qantas data breach exposes up to six million customer profiles

Qantas data breach exposes up to six million customer profiles 2 hours ago Share Save Tabby Wilson BBC News, Sydney Share Save Reuters The airline says there will be no impact to Qantas' operations Qantas is contacting customers after a cyber attack targeted their third-party customer service platform. On 30 June, the Australian airline detected "unusual activity" on a platform used by its contact centre to store the data of six million people, including names, email addresses, phone numbers,

The best (and worst) in-flight Wi-Fi service on airlines, ranked

Westend61 / Getty Images I sometimes try to squeeze in work during a long airline flight, and for that I typically need to tap into the in-flight Wi-Fi. How do today's airlines fare at providing good wireless access? A new report from Speedtest app provider Ookla looks at the best and worst of in-flight Wi-Fi. To compile its report, Ookla analyzed the data collected by its Speedtest app during the first quarter of 2025. The results included Wi-Fi performance for individual airlines, as well as

Prolific cybercrime gang now targeting airlines and the transportation sector

Cybersecurity firms are warning that the prolific hacking group known as Scattered Spider is now targeting airlines and the transportation sector. Executives from Google’s cybersecurity unit Mandiant and Palo Alto Networks’ security research division Unit 42 say they have observed cyberattacks targeting the aviation industry resembling Scattered Spider. Scattered Spider is a collective of mostly English-speaking hackers, typically teenagers and young adults, who are financially motivated to st

Hawaiian Airlines discloses cyberattack, flights not affected

Hawaiian Airlines, the tenth-largest commercial airline in the United States, is investigating a cyberattack that has disrupted access to some of its systems. With over 7,000 employees, 235 average daily flights, and a fleet of over 60 airplanes, Hawaiian Airlines connects Hawai'i with 15 U.S. mainland cities and 10 other destinations across Asia and the Pacific. The airline stated in a statement issued on Thursday morning that the incident didn't affect flight safety and has already contacted

The economics behind "Basic Economy" – A masterclass in price discrimination

Basic Economy fares are ultra-restricted airline tickets that offer a lower base price in exchange for fewer benefits than standard economy class. Introduced by major U.S. carriers in the 2010s, these fares have become a widespread strategy for market segmentation - a textbook example of price discrimination in practice. By design, Basic Economy compels travelers to self-select based on their willingness to pay and tolerate restrictions, thus allowing airlines to maximize revenue from different

The Economics Behind "Basic Economy" – A Masterclass in Price Discrimination

Basic Economy fares are ultra-restricted airline tickets that offer a lower base price in exchange for fewer benefits than standard economy class. Introduced by major U.S. carriers in the 2010s, these fares have become a widespread strategy for market segmentation - a textbook example of price discrimination in practice. By design, Basic Economy compels travelers to self-select based on their willingness to pay and tolerate restrictions, thus allowing airlines to maximize revenue from different

Anker Recalls PowerCore 10000 Power Banks Because of Fire Risks: What to Know

The electronics maker Anker recalled its PowerCore 10000 power banks with the model number A1263 after receiving 19 reports of fires and explosions. According to an alert posted Thursday by the Consumer Products Safety Commission, more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers who have them must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices proper

American Airlines now lets you track your luggage with AirTags - here's how

ZDNET One of the world's biggest airlines is making it a little easier to track down your lost luggage. Last fall, Apple introduced "Share Item Location," a feature that lets you share the location of an AirTag or Find My accessory with someone else. Apple partnered with a number of airlines, including Air Canada, British Airways, Delta Air Lines, Lufthansa, and United, to incorporate this feature into official customer service protocols. Also: Finally, Bluetooth trackers for Android users th

Apple’s latest AirTag feature now supported by the busiest U.S. airline

Starting with iOS 18.2, Apple has enhanced its AirTag item trackers with a special feature that makes locating lost luggage easier than ever. The “Share Item Location” capability requires adoption by airlines to work, and this week the busiest airline in America has announced its support. American Airlines ranks third in terms of fleet size and revenue, but the company flies more passengers per day than any other U.S. airline. For that reason, American Airlines’ use of Apple’s Share Item Locat