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CX goes AI-first: NiCE's acquisition of Cognigy signals a major customer service inflection point

zdnet.com Omer Minkara 2026-01-12 02:56:35

imaginima/Getty Images The B2B technology market has been in a state of deep freeze for well over two years, since the Fed began increasing interest rates, raising borrowing costs, and making funding more difficult. Mergers and acquisitions (M&A) activities, particularly in the customer experience (CX) and contact center as a service (CCaaS) spaces, have stalled. Meanwhile, the development of generative AI (gen AI) has initiated a proverbial gold rush for investors focusing on the rapidly risi

Topics: ai cognigy customer cx nice

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Show HN: The easiest accessibility (a11y) checker for VSCode

news.ycombinator.com Unknown 2026-01-09 12:49:37

Be-a11y VSCode Extension A Visual Studio Code extension for running accessibility audits using be-a11y. This extension allows you to analyze your project or a remote website for accessibility issues directly from VSCode. Results are presented in a convenient way and can be saved for further review. Features Run accessibility audits on the current workspace (local project) or any URL View results directly in VSCode Save the latest accessibility report to a file All actions available in the

Topics: a11y accessibility extension run vscode

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Ursa: A leaderless, object storage–based alternative to Kafka

news.ycombinator.com Unknown 2026-01-11 22:01:08

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Topics: accept analyze assist cookies site

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Read This Before You Trust Any AI-Written Code

gizmodo.com Aj Dellinger 2026-01-12 02:10:08

We are in the era of vibe coding, allowing artificial intelligence models to generate code based on a developer’s prompt. Unfortunately, under the hood, the vibes are bad. According to a recent report published by data security firm Veracode, about half of all AI-generated code contains security flaws. Veracode tasked over 100 different large language models with completing 80 separate coding tasks, from using different coding languages to building different types of applications. Per the repor

Topics: ai code getting models security

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Aaron Sorkin’s Social Network sequel might recast Mark Zuckerberg

theverge.com Jay Peters 2026-01-12 02:10:40

is a news editor covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. Aaron Sorkin is writing and directing a follow-up to The Social Network, and Jeremy Strong is reportedly the lead candidate to play Mark Zuckerberg. According to Deadline, “Sources say no formal offer has been presented but that he is the top choice to play the Facebook founder.” Jesse Eisenberg played Zuckerberg in the first film. Deadline reported on the new film, The Socia

Topics: deadline facebook film play reported

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Design and development shop the Iconfactory is selling some apps — and AI is partially to blame

techcrunch.com Sarah Perez 2026-01-12 00:36:05

At one point, an app called Twitterrific was one of the most popular iPhone apps for browsing Twitter. These days, the company behind that app, and the many apps that followed, is struggling. And AI may partially be to blame. On Wednesday, the company known as the Iconfactory admitted it was at a crossroads and was putting up several of its apps for sale due to a lack of resources. While the announcement positioned the matter as a situation where the Iconfactory’s app catalog had simply grown t

Topics: ai app apps design iconfactory

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NVIDIA is ending support for its GTX 10-, 9- and 7-series GPUs

engadget.com Unknown 2026-01-12 06:31:12

NVIDIA is calling time on its Maxwell, Pascal and Volta GPUs, with one last significant driver release scheduled for October. This means that all graphics cards belonging to the GeForce GTX 7-, 9- and 10-series categories will only receive quarterly security updates beyond the October cutoff, with support ending entirely three years later in 2028. While they’ll still work after that, they won’t be optimized for new games and are more vulnerable to technical exploits. NVIDIA described its 11-yea

Topics: gtx nvidia october support year

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Microsoft now pays up to $40,000 for some .NET vulnerabilities

bleepingcomputer.com Unknown 2026-01-12 06:23:39

Microsoft has expanded its .NET bug bounty program and increased rewards to $40,000 for some .NET and ASP.NET Core vulnerabilities. Madeline Eckert, a senior program manager for Researcher Incentives and Bounty at Microsoft, stated that these changes aim to more accurately reflect the complexity involved in discovering and exploiting .NET vulnerabilities. "We're excited to announce significant updates to the Microsoft .NET Bounty Program. These changes expand the program's scope, simplify the

Topics: 000 bounty microsoft net program

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Why I recommend this Lenovo tablet over competing Google and Samsung models

zdnet.com Kyle Kucharski 2026-01-12 06:08:00

Lenovo Yoga Tab Plus ZDNET's key takeaways The Lenovo Yoga Tab Plus is on sale right now for $549. It's a slam dunk tablet with a brilliant display, great speakers, and comes with a keyboard, case, and stylus. In laptop mode, it's better for simpler tasks. $599.99 at Best Buy $522.49 at Lenovo more buying choices Lenovo's Yoga Tab Plus is a well-rounded 13-inch tablet that comes with a keyboard, case, and stylus, offering all the primary use cases you can ask for from a tablet straight out of

Topics: keyboard lenovo like stylus tablet

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Ferrari Status

news.ycombinator.com Ted Lamade 2026-01-08 11:23:14

Is Ferrari a car company? The obvious answer is yes, but not according to its CEO, Benedetto Vigna, who recently described the company’s business model saying, “We are not – we are not – a car company. We are a luxury company that is also doing cars.” That’s their differentiator. Their brand. Their “schtick.” And, it works, but not because it’s a marketing ploy. It works because Ferrari backs it up with its actions. How so? By adhering to its founder Enzo Ferrari’s “scarcity dictum” that de

Topics: capital companies company ferrari growth

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Go Assembly Mutation Testing

news.ycombinator.com Unknown 2026-01-12 06:23:17

While maintaining and developing the Go cryptography standard library, we often spend significantly more time on testing than on implementation. That’s good and an important part of how we achieve our excellent security track record. Ideally, this would be especially true for the least safe parts of the library. However, testing assembly cores presents unique challenges, due to their constant-time nature. This has been a long-standing issue. For Go 1.26, I am working on introducing a mutation

Topics: assembly mutation xd xm xn

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Show HN: Astro dev blog template with 60 interactive colorschemes

news.ycombinator.com Katy Kookaburra 2026-01-12 06:08:10

Welcome to the example site. This site is meant to show off my custom Astro theme/template MultiTerm which creates a coder-ready blog complete with an interactive theme changer, RSS, sitemap, tagging, and markdown extensions. Tags Latest Posts # Showing Off Blog Features 2025-07-20 3 min read Since the post does not have a description in the frontmatter, the first paragraph is used. #astro Read # TypeScript's keyof and Mapped Types 2025-07-14 1 min read Explore the keyof operator and mapped

Topics: 07 2025 keyof read typescript

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Secure boot certificate rollover is real but probably won't hurt you

news.ycombinator.com Unknown 2026-01-12 06:21:07

LWN wrote an article which opens with the assertion "Linux users who have Secure Boot enabled on their systems knowingly or unknowingly rely on a key from Microsoft that is set to expire in September". This is, depending on interpretation, either misleading or just plain wrong, but also there's not a good source of truth here, so.First, how does secure boot signing work? Every system that supports UEFI secure boot ships with a set of trusted certificates in a database called "db". Any binary sig

Topics: certificate microsoft new old systems

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James Gunn’s ‘Superman’ Just Passed a Major ‘Man of Steel’ Milestone

gizmodo.com Germain Lussier 2026-01-12 06:00:54

Superman vs. Man of Steel. It’s the greatest Superman vs. Superman showdown since 1983’s Superman III. In that film, Superman had to fight himself. In 2025, that battle is between James Gunn’s new film and records set by Zack Snyder’s 2013 film. Snyder’s Man of Steel grossed about $291 million at the domestic box office, but as of earlier this week, Gunn’s Superman soared by it, now sitting at almost $297 million domestic as of Wednesday, July 30. That makes the new film the highest-grossing dom

Topics: film gunn man snyder superman

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The Wyndham Championship 2025: TV Schedule Today, How to Watch, Stream All the PGA Tour Golf From Anywhere

cnet.com See Full Bio 2026-01-12 04:45:00

The PGA Tour heads to North Carolina for the final regular-season event on the 2025 calendar, as a strong lineup takes on the Wyndham Championship. Keep reading to find out the best live TV streaming services you can use to watch each day of the tournament live wherever you are in the world, and how to use a VPN if they're not available where you are. This weekend's action at the 7,131-yard, par-70 Sedgefield Country Club course provides the final opportunity players have to get into the top 7

Topics: 2025 championship coverage sports wyndham

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Design and development shop the Iconfactory is selling some apps —and AI is partially to blame

techcrunch.com Sarah Perez 2026-01-12 06:36:05

At one point, an app called Twitterrific was one of the most popular iPhone apps for browsing Twitter. These days, the company behind that app, and the many apps that followed, is struggling. And AI may partially be to blame. On Wednesday, the company known as the Iconfactory admitted it was at a crossroads and was putting up several of its apps for sale due to a lack of resources. While the announcement positioned the matter as a situation where the Iconfactory’s app catalog had simply grown t

Topics: ai app apps company iconfactory

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Viral Video of Robot Arms Folding Laundry Confirmed to Be CGI

futurism.com Unknown 2026-01-12 11:15:15

Nothing captures the public imagination quite like an outrageous contraption that promises to do your most annoying chores for you. Case in point, this week, a video of a laundry-folding robot called "Lume" went viral on X. It's not a humanoid machine, but a pair of robotic arms that double as two bedside floor lamps — "the first robot designed to blend into your home," a caption reads. In the video, a woman dumps a bunch of blankets onto her bed, before the light fixture automaton unsheathe th

Topics: folding laundry like robot tan

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The Download: a 30-year old baby, and OpenAI’s push into colleges

technologyreview.com Rhiannon Williams 2026-01-11 02:10:00

A baby boy has just won the new record for the “oldest baby.” Thaddeus Daniel Pierce, who arrived on July 26, developed from an embryo that had been in storage for 30 and a half years. Lindsey and her husband, Tim Pierce, who live in London, Ohio, “adopted” the embryo from Linda Archerd, who had it created in 1994. The couple, aged 35 and 34, respectively, had been trying for a baby for seven years. Read more about their remarkable story. —Jessica Hamzelou OpenAI is launching a version of C

Topics: baby chatgpt college mode openai

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Don’t worry, Samsung’s Android XR headset is still launching this year

androidauthority.com Unknown 2026-01-12 11:17:28

Lanh Nguyen / Android Authority TL;DR During its most recent earnings call, Samsung has re-confirmed that its Project Moohan Android XR headset is launching “this year.” Samsung has previously hinted at a 2025 release date, and this is the latest confirmation that it’s still on track. An earlier report suggested Project Moohan could be released as early as October. Samsung has had a busy 2025, launching the Galaxy S25 series at the start of the year and most recently releasing the Galaxy Z F

Topics: headset moohan samsung xr year

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CISA open-sources Thorium platform for malware, forensic analysis

bleepingcomputer.com Unknown 2026-01-12 11:43:00

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) today announced the public availability of Thorium, an open-source platform for malware and forensic analysts across the government, public, and private sectors. Thorium was developed in partnership with Sandia National Laboratories as a scalable cybersecurity suite that automates many tasks involved in cyberattack investigations, and can schedule over 1,700 jobs per second and ingest over 10 million files per hour per permission

Topics: analysis cisa cybersecurity malware thorium

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Not just YouTube: Google is using AI to guess your age based on your activity - everywhere

zdnet.com Artie Beaty 2026-01-12 11:05:57

Elyse Betters Picaro / ZDNET ZDNET's key takeaways Google is implementing a new AI-powered age verification method. Machine learning will analyze your activity (mostly on YouTube) to guess your age. If AI guesses wrong, you'll need to go through a verification process. A day after announcing AI-powered age verification on YouTube, which we explained in more detail yesterday, Google is launching it on a larger scale, and again it's on you to sort out any problems if AI guesses wrong. Also:

Topics: account age ai google youtube

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How Not to Study a Disease (2023)

news.ycombinator.com Written By 2026-01-12 11:03:16

Image credit: @ionut.stefan.92ish Română In today’s post, I’d like to draw your attention to an absolutely amazing book on the topic of Alzheimer’s disease. Written by Prof. Karl Herrup, professor of neurobiology at the University of Pittsburgh School of Medicine, “How Not to Study a Disease – The Story of Alzheimer’s” takes the reader on a journey of Alzheimer’s research from its inception by Alois Alzheimer to the contemporary understanding of this devastating condition. This is not just an

Topics: alzheimer amyloid disease herrup research

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Hundreds of agencies tap Atherton surveillance system for feds; Fails own rules

news.ycombinator.com Arden Margulis 2026-01-12 11:11:29

Getting your Trinity Audio player ready... A Flock license plate reader in Ladera on Nov. 9, 2023. License plate readers have been cropping up all over the Peninsula. Photo by Angela Swartz. As concern grows around federal immigration enforcement in the Trump era, the town of Atherton is sharing sensitive surveillance data with police departments that do not conform with California law and Atherton’s own policies. The town has around 50 cameras from Atlanta-based surveillance company Flock Sa

Topics: agencies alpr atherton law policy

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Advanced Rust macros with derive-deftly

news.ycombinator.com Unknown 2026-01-10 00:21:34

derive-deftly is a Rust package that you can use to define your own derive macros without having to write low-level procedural macros. The syntax is easy to learn, but powerful enough to implement macros of significant complexity. Just below is a simple example, to help you get a feel for the system. There is also comprehensive and rigorous reference material: Suppose you want to add accessor functions for the fields in your struct . You could do it by hand, like this: #![allow(unused)] fn

Topics: define deftly derive self u32

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Launch HN: Gecko Security (YC F24) – AI That Finds Vulnerabilities in Code

news.ycombinator.com Unknown 2026-01-12 11:23:09

Hey HN, I'm JJ, Co-Founder of Gecko Security ( https://www.gecko.security ). We're building a new kind of static analysis tool that uses LLMs to find complex business logic and multi-step vulnerabilities that current scanners miss. We’ve used it to find 30+ CVEs in projects like Ollama, Gradio, and Ragflow ( https://www.gecko.security/research ). You can try it yourself on any OSS repo at ( https://app.gecko.security ). Anyone who’s used SAST (Static Application Security Testing) tools knows th

Topics: code like sast security tools

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A Deadly Outbreak of Legionnaires’ Disease Is Hitting NYC

gizmodo.com Ed Cara 2026-01-12 11:05:01

A deadly outbreak of Legionnaires’ disease is ripping through Central Harlem in New York City. Local health officials report that about two dozen residents have been sickened by the pneumonia-causing bacteria so far this month. The NYC Health Department issued its latest update on the outbreak Wednesday, following its first report last week. Since July 25, there have been 22 cases of Legionnaires’ disease diagnosed throughout the area, along with one death. Residents in the affected neighborhoo

Topics: bacteria disease health legionnaires symptoms

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GuliKit’s new budget-friendly controller can wake the Switch 2

theverge.com Andrew Liszewski 2026-01-12 10:10:44

is a senior reporter who’s been covering and reviewing the latest gadgets and tech since 2006, but has loved all things electronic since he was a kid. The Elves 2 could also appeal to gamers who prefer a symmetrical joystick layout, similar to what the PlayStation’s controllers use, or those who still have a soft spot for the Sega Saturn gamepad. You’ll need to look real close to actually see inside the translucent black version of the Elves 2. Image: GuliKit It’s compatible with the original

Topics: button elves joystick pro switch

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Google is experimenting with machine learning-powered age-estimation tech in the US

techcrunch.com Ivan Mehta 2026-01-12 08:05:39

Google is testing a machine learning-powered tech in the U.S. to determine the age of users and filter content across all its products accordingly. The company said it will consider data from Google accounts, including types of details users have searched for or categories of videos they have watched on YouTube, to determine the age. If the company’s tool decides that a user is under 18, they would get an email with details about how Google products might change for them. For these users, Goog

Topics: age company content google users

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TikTok merges its Core Product and Trust & Safety teams

techcrunch.com Aisha Malik 2026-01-12 11:00:20

As TikTok’s future in the U.S. remains uncertain, the company is merging its Core Product and Trust & Safety teams into a single organization, according to an internal memo sent to staff by TikTok CEO Shou Zi Chew and viewed by TechCrunch and confirmed by TikTok. “This new team will allow us to better leverage our technical capabilities across both business and safety objectives, and will help us move faster as we develop the next generation of safety technology,” Chew wrote in the memo. As pa

Topics: disrupt memo safety techcrunch tiktok

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Arm stock tumbles on chip designer's muted profit forecast

cnbc.com Annie Palmer 2026-01-12 16:42:57

Shares of Arm Holdings plunged 12% on Thursday after the chip designer offered muted guidance for earnings. Second-quarter adjusted earnings will be between 29 cents and 37 cents per share, Arm said late Wednesday. Wall Street had projected 35 cents per share. The company forecast second-quarter revenue of $1.01 billion to $1.11 billion, which was in line with consensus estimates of $1.05 billion. The concerning outlook was amplified by commentary from Arm CEO Rene Haas, who indicated the com

Topics: arm billion cents company earnings

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Latest Tech News

CX goes AI-first: NiCE's acquisition of Cognigy signals a major customer service inflection point

Show HN: The easiest accessibility (a11y) checker for VSCode

Ursa: A leaderless, object storage–based alternative to Kafka

Read This Before You Trust Any AI-Written Code

Aaron Sorkin’s Social Network sequel might recast Mark Zuckerberg

Design and development shop the Iconfactory is selling some apps — and AI is partially to blame

NVIDIA is ending support for its GTX 10-, 9- and 7-series GPUs

Microsoft now pays up to $40,000 for some .NET vulnerabilities

Why I recommend this Lenovo tablet over competing Google and Samsung models

Ferrari Status

Go Assembly Mutation Testing

Show HN: Astro dev blog template with 60 interactive colorschemes

Secure boot certificate rollover is real but probably won't hurt you

James Gunn’s ‘Superman’ Just Passed a Major ‘Man of Steel’ Milestone

The Wyndham Championship 2025: TV Schedule Today, How to Watch, Stream All the PGA Tour Golf From Anywhere

Design and development shop the Iconfactory is selling some apps —and AI is partially to blame

Viral Video of Robot Arms Folding Laundry Confirmed to Be CGI

The Download: a 30-year old baby, and OpenAI’s push into colleges

Don’t worry, Samsung’s Android XR headset is still launching this year

CISA open-sources Thorium platform for malware, forensic analysis

Not just YouTube: Google is using AI to guess your age based on your activity - everywhere

How Not to Study a Disease (2023)

Hundreds of agencies tap Atherton surveillance system for feds; Fails own rules

Advanced Rust macros with derive-deftly

Launch HN: Gecko Security (YC F24) – AI That Finds Vulnerabilities in Code

A Deadly Outbreak of Legionnaires’ Disease Is Hitting NYC

GuliKit’s new budget-friendly controller can wake the Switch 2

Google is experimenting with machine learning-powered age-estimation tech in the US

TikTok merges its Core Product and Trust & Safety teams

Arm stock tumbles on chip designer's muted profit forecast

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