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HP forced customers to wait 15 minutes for tech support - on purpose - backpedaled after backlash

techspot.com Alfonso Maruccia 2025-07-21 13:24:00

Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on technical support calls. Even HP's customer service staff criticized the bafflingly dumb move. The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an internal memo that The Register obtained was floated

Topics: customer customers hp support wait

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How DeepSeek used distillation to train its artificial intelligence model, and what it means for companies such as OpenAI

cnbc.com Jasmine Wu Deirdre Bosa 2025-07-21 06:00:01

Chinese artificial intelligence lab DeepSeek roiled markets in January, setting off a massive tech and semiconductor selloff after unveiling AI models that it said were cheaper and more efficient than American ones. But the underlying fears and breakthroughs that sparked the selling go much deeper than one AI startup. Silicon Valley is now reckoning with a technique in AI development called distillation, one that could upend the AI leaderboard. Distillation is a process of extracting knowledge

Topics: ai distillation model open source

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Shares of Hims & Hers tumble 26% after FDA says semaglutide is no longer in shortage

cnbc.com Ashley Capoot 2025-07-21 12:02:43

Shares of Hims & Hers Health closed down around 26% on Friday after the U.S. Food and Drug Administration announced that the shortage of semaglutide injection products has been resolved. Semaglutide is the active ingredient in Novo Nordisk's blockbuster weight loss drug Wegovy and diabetes treatment Ozempic. Those medications are part of a class of drugs called GLP-1s, and demand for the treatments has exploded in recent years. As a result, digital health companies such as Hims & Hers have been

Topics: compounded drugs hims medications semaglutide

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Tesla recalls more than 375,000 vehicles in U.S. due to failing power-assisted steering systems

cnbc.com Lora Kolodny 2025-07-21 11:16:23

Tesla models Y and 3 are displayed at a Tesla dealership in Corte Madera, California, on Dec. 20, 2024. Tesla is voluntarily recalling 376,241vehicles in the U.S. to correct an issue with failing power-assisted steering systems, according to records posted to the website of the U.S. National Highway Traffic Safety Administration. In a safety recall report posted on the NHTSA website, Tesla said the recall includes Model 3 and Model Y vehicles that were manufactured for sale in the U.S. from Fe

Topics: posted power steering systems tesla

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Hackers steal $1.5 billion from exchange Bybit in biggest-ever crypto heist

cnbc.com Mackenzie Sigalos 2025-07-21 13:31:25

Ben Zhou, chief executive officer of ByBit, during the Token2049 conference in Singapore, on Thursday, Sept. 14, 2023. Bybit, a major cryptocurrency exchange, has been hacked to the tune of $1.5 billion in digital assets, in what's estimated to be the largest crypto heist in history. The attack compromised Bybit's cold wallet, an offline storage system designed for security. The stolen funds, primarily in ether , were quickly transferred across multiple wallets and liquidated through various p

Topics: bybit crypto elliptic group stolen

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Anne Wojcicki has a new offer to take 23andMe private, this time for $74.7 million

cnbc.com Ashley Capoot 2025-07-21 13:43:50

23andMe CEO Anne Wojcicki and New Mountain Capital have submitted a proposal to take the embattled genetic testing company private, according to a Friday filing with the U.S. Securities and Exchange Commission. Wojcicki and New Mountain have offered to acquire all of 23andMe's outstanding shares in cash for $2.53 per share, or an equity value of approximately $74.7 million. The company's stock closed at $2.42 on Friday with a market cap of about $65 million. The offer comes after a turbulent y

Topics: 23andme company friday stock value

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This Muscle-Powered Robot Might Be the Creepiest Thing We've Ever Seen

futurism.com Unknown 2025-07-21 10:07:33

Forget valleys; we're now entering veritable Grand Canyons of uncanniness. Behold the robot known as "Protoclone," built by Clone Robotics. It's supposedly the world's first bipedal, musculoskeletal android. But it's mostly just got people extremely creeped out. In a promotional video shared on X this Wednesday, the startup — of which little is known — makes every effort possible to subvert the industry's favored image of robots as servile little helpers there for the good of humankind. Nope.

Topics: clone human robot robotics world

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Large Law Firm Sends Panicked Email as It Realizes Its Attorneys Have Been Using AI to Prepare Court Documents

futurism.com Unknown 2025-07-21 12:20:32

The law firm Morgan & Morgan has rushed out a stern email to its attorneys after two of them were caught citing fake court cases invented by an AI model, Reuters reports. Sent earlier this month to all of its over 1,000 lawyers, the email warns at length about the tech's proclivity for hallucinating. But the pros of the tech, apparently, still outweigh the cons; rather than banning AI usage — something that plenty of organizations have done — Morgan & Morgan leadership take the middle road and

Topics: ai lawyers morgan reuters using

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Write Warz developers on how creative writing makes a hilarious party game

venturebeat.com Rachel Kaser 2025-07-21 14:14:57

Write Warz is the recently launched debut title of Boltz Entertainment, a co-op party game that turns the act of storytelling into strategic (and often funny) warfare against your opponents. Building on the tradition of Jackbox-style titles like Quiplash or RiffTrax, Write Warz instead offers a longer-form avenue of storytelling between friends, as up to 6 players can join together to build the narrative. The game launches on Steam in early access on March 6, with horror and pirate-based themes.

Topics: bots game people players write

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New York City bets on T-Mobile for faster 5G and better public safety, AT&T responds

androidauthority.com Unknown 2025-07-21 11:05:14

Edgar Cervantes / Android Authority TL;DR New York City has selected T-Mobile as the municipal entity single carrier for municipal operations and public safety communications. The deal gives first responders priority access to T-Mobile’s 5G network with faster speeds, lower congestion, and new tech. City employees and their families will get exclusive perks on T-Mobile plans, like special discounts and free in-flight Wi-Fi. New York City has chosen T-Mobile as its municipal entity single car

Topics: mobile network public responders safety

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Would you buy a scented mouse? ASUS thinks you’ll love this unique, bizarre accessory

androidauthority.com Unknown 2025-07-21 11:29:47

TL;DR ASUS is launching its Fragrance Mouse, which uses aromatic oils to give it a fresh scent. A refillable, washable oil reservoir lets you customize and change fragrances. It’s otherwise a standard wireless mouse, offering Bluetooth and 2.4GHz connectivity, and up to 2400 DPI. Do we ask too much from our technology? We want products that aren’t just fast and feature-rich, but also priced affordably. They should be beautiful with inspiring designs, but also robust enough to withstand the ri

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Google Contacts app looks a little different now, here’s what changed

androidauthority.com Unknown 2025-07-21 12:06:33

Adamya Sharma / Android Authority TL;DR Google has rolled out a few changes to the Contacts app. There’s now a card that says how many contacts are in your Google Account and a “last sync” status. A “Google Contacts sync settings” option takes you to a page where you can turn off/on syncing. Google has released an update to the Contacts app for Android that makes a few small, but notable changes. Your current backup and sync status are now more prominent, and there’s a new way to access the

Topics: app contacts google page sync

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ChatGPT’s weekly user base has exceeded the entire US population

androidauthority.com Unknown 2025-07-21 12:55:19

Calvin Wankhede / Android Authority TL;DR ChatGPT has crossed 400 million weekly users, marking a 33% increase in just three months despite rising AI competition. More people are adopting ChatGPT through word of mouth, with personal use driving its continued growth. OpenAI’s enterprise business is also expanding, now with 2 million paying users as companies integrate AI into their workflows. The AI chatbot battle continues to reshape the tech landscape, but OpenAI — the company behind ChatGP

Topics: ai chatgpt company openai users

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OnePlus Watch 3s with the ‘Meda’ typo are limited editions, OnePlus jokes

androidauthority.com Unknown 2025-07-21 12:15:31

Joe Maring / Android Authority TL;DR Early buyers of the OnePlus Watch 3 have noticed there’s a typo on the backplate. The standard “Made in China” engraving reads “Meda in China.” OnePlus has now apologized for the typo and says users can send their smartwatch back, no questions asked. The OnePlus Watch 3 just launched this week, but it didn’t take long for early buyers to notice something off about the smartwatch. OnePlus is now apologizing for the error. If you’re unaware of the quirky i

Topics: china got oneplus typo watch

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Apple AirTag 4-Pack drops back to its record low price

androidauthority.com Unknown 2025-07-21 12:18:30

Edgar Cervantes / Android Authority Working on these deals articles has kind of spoiled me. I am no longer willing to buy anything at full price, and I’m sure many of you feel the same way. The Apple AirTag 4-Pack has been constantly discounted to $69.99, and recently the price went back up. Well, if you were hoping to catch the hottest deal possible, this bundle is back down to its record-low price of $69.99. Get the Apple AirTag 4-Pack for just $69.99 ($29.01 off) This offer is available fro

Topics: airtag airtags apple pack price

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Deals: The Razer Basilisk V3 Pro and Logitech G502 X Plus are $55 off

androidauthority.com Unknown 2025-07-21 13:49:04

Logitech Are you looking for a good gaming mouse? The biggest brands in this market are Razer and Logitech. Today, we have deals on a couple of the most popular ones from these brands: The Razer Basilisk V3 Pro and Logitech G502 X Plus. They cost the same and are discounted by nearly identical amounts. Which one are you picking? Let’s help you figure that out. Get the Razer Basilisk V3 Pro Wireless Gaming Mouse for $104.98 ($55.01) Get the Logitech G502 X Plus Lightspeed Wireless Optical Mouse

Topics: features gaming logitech mouse razer

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iOS 18.4 adds new Apple Vision Pro app for iPhone

9to5mac.com Ryan Christoffel 2025-07-21 10:27:06

The first iOS 18.4 beta has arrived, and with it comes the launch of a brand new iPhone app. Similar to the standalone Watch app for Apple Watch users, there’s now a dedicated ‘Apple Vision Pro’ app for iPhone. New app provides way to browse Vision Pro content from an iPhone visionOS 2.4 appears to be the big highlight of this next Apple software cycle, as it introduces the first Apple Intelligence features on Vision Pro, plus a new Spatial Gallery app. But the iPhone is getting in on the fun

Topics: app apple new pro vision

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iOS 18.4 adds new ‘Food’ section to Apple News+ with curated recipes in a clutter-free design

9to5mac.com Chance Miller 2025-07-21 10:30:09

Apple released the first beta of iOS 18.4 today, which comes with a big upgrade to the Apple News app. Apple News+ Food is a new section in the Apple News app that includes thousands of curated recipes from some of the biggest names in food publishing. The implementation of recipes in Apple News+ aims to solve the common headaches with recipe websites. The app removes the clutter and distractions that usually surround online recipe instructions and gives you everything you need in a clear and c

Topics: apple food news recipe recipes

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iOS 18.4 beta adds Ambient Music to Control Center via Apple Music

9to5mac.com Ryan Christoffel 2025-07-21 10:58:37

Apple just launched the first iOS 18.4 beta. Joining new Apple Intelligence languages, a Food section for News+ subscribers, and an Apple Vision Pro app on iPhone, iOS 18.4 also adds new Ambient Music controls that can be used in Control Center, on your Lock Screen, and more—powered by Apple Music. New controls trigger Apple Music playlists of your choice Last fall, Apple made big changes to Control Center in iOS 18 that unlocked a host of new possibilities for customization and power. Since

Topics: 18 apple ios music new

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iOS 18.4 beta 1 adds new Image Playground style with Apple Intelligence

9to5mac.com Ryan Christoffel 2025-07-21 11:01:20

Today Apple released the first developer beta for iOS 18.4. In early December, iOS 18.2 introduced the new Image Playground app, and now it’s getting better with an iOS 18.4 enhancement. Sketch completes trio of Image Playground styles iOS 18.2 brought some of the most highly anticipated Apple Intelligence features to date, including ChatGPT integration, Genmoji, and Image Playground. Image Playground lets users create original images just by typing a description. You can use the tool in its

Topics: 18 image ios playground sketch

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Mail app redesign now available in macOS 15.4 and iPadOS 18.4 betas

9to5mac.com Ryan Christoffel 2025-07-21 11:05:55

Apple just released a variety of new beta software updates, including iOS 18.4, iPadOS 18.4, and macOS 15.4. The latter two updates introduce Apple’s big Mail app redesign to the iPad and Mac. macOS 15.4 and iPadOS 18.4 betas include new Mail features Late last year, iOS 18.2 launched big changes for Apple’s built-in Mail app on iPhone. There was a refreshed design, plus major new inbox categorization features, and more. For the last couple months, Mac and iPad users have missed out on those

Topics: 18 app apple mail new

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Security Bite: Apple’s push for chip independence will benefit device security the most

9to5mac.com Arin Waichulis 2025-07-21 11:23:33

Since the launch of the M-series processors and now the C1 cellular modem, Apple has been slowly but surely moving toward complete chip independence. The company is even working on its own Bluetooth and Wi-Fi solution, which is reportedly coming with new Home products and the iPhone 17 lineup in the Fall. One obvious benefit of developing chips in-house is energy efficiency. Apple toated this with the introduction of Apple Silicon what feels like a hundred years ago, and this week with its firs

Topics: apple devices fi security wi

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iOS 18.4 enables Priority Notifications, a new Apple Intelligence feature

9to5mac.com Ryan Christoffel 2025-07-21 11:37:36

iOS 18.4 brings Apple Intelligence support to a lot of new languages, expands Image Playgrounds with a new style, and also includes another AI addition: Priority Notifications. Priority Notifications in iOS 18.4: The most important alerts go to the top Priority Notifications is an Apple Intelligence feature designed to help you get your notifications under control. While Apple offers a variety of tools to micromanage notifications to your liking, enabling or disabling them for certain apps, o

Topics: feature important new notifications priority

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Everything you need to know about Apple’s changes to encryption in the UK

9to5mac.com Chance Miller 2025-07-21 12:21:36

Apple today announced that it has removed its Advanced Data Protection feature in the UK. The decision comes after the UK government ordered Apple to build a worldwide backdoor into iCloud encryption. Instead of complying with that order, Apple chose to remove the feature in the UK. There’s a huge piece of nuance getting missed in a lot of the coverage of today’s announcement. Apple is not “removing end-to-end encryption” from the UK as some headlines have suggested. The company is removing the

Topics: apple data end icloud protection

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iOS 18.4 lets you set default iPhone apps in these new categories

9to5mac.com Ryan Christoffel 2025-07-21 12:45:35

Apple’s push to make the iPhone more customizable and personal has brought a new iOS 18.4 feature: now there are two new categories for setting default apps, depending on where you live. Translation default available broadly, while Navigation is limited to the EU Apple has offered some form of default app controls in the Settings app for years. But recently in iOS 18.2, the feature expanded with new categories and a dedicated hub. Now in iOS 18.4, the category options are growing again. Tran

Topics: 18 app apps default new

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New ‘Home’ device category mentioned in iOS 18.4 beta code [U]

9to5mac.com Filipe Espósito 2025-07-21 13:25:00

Apple on Friday released the long-awaited first beta of iOS 18.4. While the update focuses on expanding Apple Intelligence to more languages, it also has some other new features and secrets. Interestingly, the update seems to confirm the existence of a new category of Apple devices called “Home.” iOS 18.4 hints at new Apple Home device Code seen by 9to5Mac shows the new device category listed alongside others that already exist, such as iPhone, iPad, Apple Watch, and Reality (Vision Pro). Home

Topics: apple device home new recipes

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iOS 18.4 beta 1: Here’s everything new

9to5mac.com Chance Miller 2025-07-21 13:38:27

Apple has released the first developer beta of iOS 18.4. While it’s missing some of the most impressive Apple Intelligence features, it includes a ton of other new features and changes. Head below for our full roundup of everything new in iOS 18.4… iOS 18.4 beta 1 details iOS 18.4 beta 1 is available now to developer beta testers. The update features the 22E5200s. Apple hasn’t released iOS 18.4 to public beta testers yet, but we expect that to change sometime next week. What’s new in iOS 18.4

Topics: 18 app apple ios new

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Apple to add proximity pairing setup to the Mac with macOS 15.4

9to5mac.com Filipe Espósito 2025-07-21 14:00:22

iPhone and iPad users are already very familiar with something called “proximity pairing.” First introduced with iOS 11, this feature lets users transfer backup and other data from one device to a new one just by placing them close together. Now it seems that Apple is finally working on adding proximity pairing setup to the Mac. Proximity pairing setup coming to the Mac Evidence seen by 9to5Mac in the iOS 18.4 code suggests that the Mac will soon gain proximity pairing, just like the iPhone an

Topics: apple ios mac pairing proximity

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Moroi preview: A grimdark action game that's actually pretty funny

engadget.com Unknown 2025-07-21 07:00:09

The most surprising thing about Moroi is its sense of humor. Moroi is a top-down, dual-stick action and puzzle game set in a dungeon of surreal horrors, where each cell contains a unique and grotesque vignette. In the first area of the map, there’s a cell containing a sentient meat grinder that craves human flesh. In another, a dead man is strapped to a feeding tube that’s still pumping slop into his bulbous, pulsing stomach. The next room over, you meet a talking duck with far too many human te

Topics: advertisement game like moroi stanescu

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Meta approves massive bonuses for executives after broad layoffs

engadget.com Unknown 2025-07-21 10:32:22

Meta has offered up a lucrative new executive bonus plan, according to a company filing released Thursday . Under the new plan, executives could earn a yearly bonus of 200 percent of their base salary, which is up from 75 percent. This comes just after Meta announced sweeping layoffs impacting five percent of its workforce . A committee for Meta’s board of directors approved the change on February 13, on the grounds that the “target total cash compensation” for its executives “was at or below t

Topics: bonus meta new percent year

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Latest Tech News

HP forced customers to wait 15 minutes for tech support - on purpose - backpedaled after backlash

How DeepSeek used distillation to train its artificial intelligence model, and what it means for companies such as OpenAI

Shares of Hims & Hers tumble 26% after FDA says semaglutide is no longer in shortage

Tesla recalls more than 375,000 vehicles in U.S. due to failing power-assisted steering systems

Hackers steal $1.5 billion from exchange Bybit in biggest-ever crypto heist

Anne Wojcicki has a new offer to take 23andMe private, this time for $74.7 million

This Muscle-Powered Robot Might Be the Creepiest Thing We've Ever Seen

Large Law Firm Sends Panicked Email as It Realizes Its Attorneys Have Been Using AI to Prepare Court Documents

Write Warz developers on how creative writing makes a hilarious party game

New York City bets on T-Mobile for faster 5G and better public safety, AT&T responds

Would you buy a scented mouse? ASUS thinks you’ll love this unique, bizarre accessory

Google Contacts app looks a little different now, here’s what changed

ChatGPT’s weekly user base has exceeded the entire US population

OnePlus Watch 3s with the ‘Meda’ typo are limited editions, OnePlus jokes

Apple AirTag 4-Pack drops back to its record low price

Deals: The Razer Basilisk V3 Pro and Logitech G502 X Plus are $55 off

iOS 18.4 adds new Apple Vision Pro app for iPhone

iOS 18.4 adds new ‘Food’ section to Apple News+ with curated recipes in a clutter-free design

iOS 18.4 beta adds Ambient Music to Control Center via Apple Music

iOS 18.4 beta 1 adds new Image Playground style with Apple Intelligence

Mail app redesign now available in macOS 15.4 and iPadOS 18.4 betas

Security Bite: Apple’s push for chip independence will benefit device security the most

iOS 18.4 enables Priority Notifications, a new Apple Intelligence feature

Everything you need to know about Apple’s changes to encryption in the UK

iOS 18.4 lets you set default iPhone apps in these new categories

New ‘Home’ device category mentioned in iOS 18.4 beta code [U]

iOS 18.4 beta 1: Here’s everything new

Apple to add proximity pairing setup to the Mac with macOS 15.4

Moroi preview: A grimdark action game that's actually pretty funny

Meta approves massive bonuses for executives after broad layoffs

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