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AWS Restored My Account: The Human Who Made the Difference

The untold story of how one AWS employee turned a 20-day nightmare into a lesson in corporate accountability. Sometimes all it takes is one person who actually gives a damn. Remember my article about AWS deleting my 10-year account? The one where support gaslit me for 20 days while claiming my data was “terminated”? Here’s the plot twist: My data is back. Not because of viral pressure. Not because of bad PR. But because one human being inside AWS decided to give a damn. This is that story. T

How to Sell if Your User is not the Buyer

I recently wrote about how your ideal customer is one who values your product the most”. And then quickly, in one of my private communities, I had this question pop up: But how you would talk to your ideal customer if they are not the ones who try the product? In my case -- I totally agree. CTOs / Director of Engineering are probably the ones who make decisions. But it is developers who try the product first. In the article you talk about messaging. I get it. But how practically you can reach o

The ‘Fortnite’ and ‘Power Rangers’ Crossover Is Filled With Fun Cuts

Earlier this week—through the medium of a charmingly retro live-action trailer—we learned that Fortnite‘s latest addition to its franchise crossover crown is none other than the Mighty Morphin’ Power Rangers, with all six of the classic teens with attitudes hopping into the game. But now that the newest season of the shooter is upon us, we’ve got a better look at what’s coming, and while Power Rangers fans will perhaps grouse at another round of Mighty Morphin’ era nostalgia, there’s still a lot

If This Planet Is Real, It Would Break So Many Records

Exoplanet hunters have had an eye on Alpha Centauri, the closest star system to Earth at just four light-years away, for decades. We know that it consists of two Sun-like stars, Alpha Centauri A and Alpha Centauri B, as well as a faint red dwarf star, Proxima Centauri. But while researchers have previously discovered three exoplanets orbiting Proxima Centauri, the search for more worlds orbiting the system’s other two stars has proven difficult. Until now: New evidence from the James Webb Space

Daring New Plan Lays Out Mission to a Black Hole

Fifty-six years after Disney filmmakers imagined what it would be like for a spacecraft crew to journey to a black hole in the 1979 movie The Black Hole, an astrophysicist has released a plan for a real interstellar mission to go where no spacecraft has gone before. Outlined in a new paper published today in iScience, the proposal is a two-pronged, surprisingly simple approach. First, scientists need to find a black hole that’s relatively nearby. Second, they need to build something called a na

A Sonos Price Hike Is About to Make a Bad Situation Even Worse

As a company, there are lots of things you can do when people are upset with your product. You could offer concessions (discounts in an effort to drive demand), swap your CEO (that’s a statement and a vibe shift), or you could pledge to do better and actually fix issues making people upset (imagine that!). One thing I would not recommend doing when times are tough, however, is raising prices, but Sonos seems to have been forced into this exact scenario. According to Sonos’ newish CEO, Tom Conra

“We Miss All the Trains to Get Rich”: The Real Story of Crypto and the Black Community

I’ve been at the National Association of Black Journalists (NABJ) Annual Convention in Cleveland since August 6. I came expecting to hear about the state of our industry under Donald Trump’s second presidency, especially how to navigate the administration’s anti-DEI policies, which many in the Black community see as a direct attack on progress. I thought the talk would be about AI: how to use it, how to control it, and whether it was a threat to our profession. I definitely did not expect to ta

NASA Told to Overhaul Its Plans to Replace the International Space Station

For nearly 30 years, the International Space Station has played orbital home for astronauts from all over the world, but its time is running out. Slated to retire in 2030, NASA is aiming to replace it with a privately-run station that can host its astronauts in space when needed. And now under pressure to get a new station up and running fast and within a slashed budget, NASA’s current head—U.S. Transportation Secretary Sean Duffy—is completely overhauling the agency’s plans to replace the ISS.

Trump Demands Intel CEO’s Resignation, Says He’s ‘Highly CONFLICTED’

President Donald Trump this morning called for the immediate resignation of Intel CEO Lip-Bu Tan, alleging he has conflicts of interest. This latest setback for the struggling computer chip company couldn’t have come at a worse time, as Intel is in the middle of attempting a comeback. “The CEO of INTEL is highly CONFLICTED and must resign, immediately. There is no other solution to this problem,” Trump wrote in a post on Truth Social. Trump’s post comes as Tan has been attempting to stage a tu

Narwal’s Self-Cleaning, AI-Enhanced Robot Vacuum and Mop From CES Is Finally Ready to Buy

Narwal has a pretty extensive lineup of robot vacuums, many of which we’ve tested in our roundup of the best robot vacuums. One of the latest additions to the lineup is the Narwal Flow, first announced at CES 2025. As the name suggests, the Flow is another high-end robot vacuum that focuses on mopping, but it also comes with more advanced AI navigation and the ability to self-clean and detangle itself. It’s now available for sale at $1,499 full price and $1,099 for presale. According to Narwal

Review: Framework Desktop is a mash-up of a regular desktop PC and the Mac Studio

Framework’s main claim to fame is its commitment to modular, upgradeable, repairable laptops. The jury’s still out on early 2024’s Framework Laptop 16 and mid-2025’s Framework Laptop 12, neither of which has seen a hardware refresh, but so far, the company has released half a dozen iterations of its flagship Framework Laptop 13 in less than five years. If you bought one of the originals right when it first launched, you could go to Framework’s site, buy an all-new motherboard and RAM, and get a

Trump wanted a US-made iPhone. Apple gave him a gold statue.

It's now clear that Apple plans to survive Donald Trump's trade war by playing to the president's ego. On Wednesday, Trump announced that Apple would be exempt from a threatened 100 percent tariff on semiconductors that could have driven up the cost of iPhones globally, Reuters reported. In an apparent effort to secure this exemption, Apple promised to increase its total investment commitment in the US by $100 billion, while also gifting Trump a one-of-a-kind statue that Apple CEO Tim Cook had

Framework Desktop Review: A Delightful Surprise

The Framework laptops did something no other laptop could. With the ability to upgrade or swap out nearly every internal component, they are sustainable, unlike any other. But the Framework Desktop isn’t so unique. After all, one of the primary reasons people buy (or build) desktop PCs is the ability to upgrade the system on their own. This 4.5-liter mini-ITX PC isn’t so different from many of the compact PCs you can already buy. And yet, Framework’s distinctive approach makes this stand out.

The Framework Desktop made me fall for small form factor PCs

Framework has built a name for itself by taking the locked down world of laptops and making them modular, upgradable, and repairable. So it’s surprising — and maybe even controversial — the way that Framework has approached its first desktop: it’s made a PC that’s actually less modular than most. Don’t worry; this isn’t a Mac Mini situation, where mere mortals are not meant to touch the innards of such a brilliant little computer. But it’s not a traditional small form factor PC, either. The Fr

Peloton pivots to wellness alongside another layoff

is a senior reporter focusing on wearables, health tech, and more with 13 years of experience. Before coming to The Verge, she worked for Gizmodo and PC Magazine. Peloton has pivoted many times over the past few years in its quest to return to profitability. The latest, as announced in its Q4 2025 earnings call, is leaning into health and wellness instead of “just” cardio fitness. “With each passing year, we are coming to understand better the importance of strength, stress management, sleep,

Google TV’s uncertain future

Last year, Google surprised online video publishers with some stunning news: the company, which now generates over a quarter trillion dollars with advertising every year, effectively admitted that it isn’t very good at selling ads for its own smart TV platform, Google TV. The issue at heart: Google has long required publishers to share a percentage of their ad inventory to be on Google TV. It’s a common industry practice. Companies like Roku or Vizio routinely sell a subset of the ad spots you

The backlash against Duolingo going ‘AI-first’ didn’t even matter

Duolingo announced on Wednesday that it beat its quarterly revenue estimates, even though the company faced widespread backlash for choosing to embrace generative AI over human workers. Duolingo stock rose almost 30% on the news. In April, CEO Luis von Ahn shared that Duolingo would become an “AI-first” company, phasing out its use of contract workers. He also discouraged teams from hiring more employees, unless if the team is unable to automate more of its work. With the use of generative AI,

AI agents aren’t the ‘new Google,’ says Airbnb CEO

After a second-quarter earnings beat, Airbnb CEO Brian Chesky shared his thoughts on the company’s AI strategy, cautioning investors that AI chatbots can’t yet be thought of as the “new Google.” That is, AI chatbots, while potentially driving new leads to the travel and services business, aren’t entirely a replacement for the referrals that the dominant search engine brings. At least not at this time. “I think we’re still kind of feeling out the space,” the exec told investors on the Q2 earnin

Amazon's cloud business giving federal agencies up to $1 billion in discounts

Attendees walk through an exposition hall at AWS re:Invent, a conference hosted by Amazon Web Services, in Las Vegas on Dec. 3, 2024. Amazon Web Services has agreed to provide U.S. federal agencies with up to $1 billion in discounts for cloud adoption, modernization and training through 2028, an agency overseeing government procurement announced Thursday. The agreement is expected to speed up migration to the cloud, as well as adoption of artificial intelligence tools, the General Services Adm

HBO Max is about to get ‘aggressive’ to stop password sharing

The days of streaming service password sharing seem to be ending fast. HBO Max just signaled that it’s about to launch an “aggressive” campaign to snuff out password sharing among subscribers. Here’s what that means. HBO Max plans to eliminate password sharing soon Last fall, HBO Max—which at the time was just Max, and had a blue logo—said it would start telling password sharers they had to pay more for the privilege. It seems that campaign didn’t move the needle much. JB Perrette, head of s

The spellbinding Ball x Pit will hit PC and consoles on October 15

Back in June, publisher Devolver Digital decided to switch up its usual Summer Game Fest showcase format and dedicate it to a single game, Ball x Pit by indie developer Kenny Sun and a few collaborators. The demo sunk its claws into me , and I've been looking forward to the full game ever since. During Nintendo's Indie World stream on Thursday, it emerged that Ball x Pit is coming to Switch, PC , PS5, Xbox Series X/S and Game Pass on October 15. A Switch 2 version will arrive later this year. B

UFO 50, a brilliant tribute to retro gaming, is out for the Switch right now

When UFO 50 , the dizzyingly ambitious fictional game compendium from the creator of Spelunky, landed on PC last year, a Switch port felt inevitable. We’ve had to wait nearly 12 months for that to happen, but it’s finally here. Rudely shadow-dropped into a sizzle reel at the end of Nintendo’s (otherwise largely underwhelming) Indie World showcase this morning, UFO 50 is available on Switch (and presumably Switch 2, barring any strange compatibility issues) for $25 right now. For those who misse

Topics: 50 game games switch ufo

Gen AI disillusionment looms, according to Gartner's 2025 Hype Cycle report

JuSun/Getty ZDNET's key takeaways Gartner has released its 2025 Hype Cycle report. AI agents and data are at their most inflated and need precise application to yield results. The report also emphasized trust and safety efforts as critical to the next five years. Research firm Gartner has released its annual Hype Cycle report, which investigates whether new technology is living up to expectations or is still far off from making a meaningful impact. At the top of the list this year? AI agent

Why I no longer recommend pre-built SSDs for Windows PCs - and what you should buy instead

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. When you click through from our site to a retailer and buy a product or

You can get a new MacBook Air M1 for $599 at Walmart - here's the deal

Kyle Kucharski/ZDNET MacBooks used to have a reputation for being expensive, but not so much anymore. These days, they're some of the most affordable laptops you can get for the price. Case in point: the 13-inch MacBook Air M1 with 8GB of memory is down to just $599 at Walmart, one of the lowest prices we've seen for any MacBook. Also: Is a refurbished MacBook worth it? I did the math, and here's my buying advice The MacBook Air M1 was first released in 2020, but it's still relevant today for

The Whispering Earring (Scott Alexander)

Cleaner, easier-to-reference repo of Scott Alexander’s The Whispering Earring (that’s the Schelling title, real title below). Original from livejournal is backed up here. Clarity didn’t work, trying mysterianism In the treasure-vaults of Til Iosophrang rests the Whispering Earring, buried deep beneath a heap of gold where it can do no further harm. The earring is a little topaz tetrahedron dangling from a thin gold wire. When worn, it whispers in the wearer’s ear: “Better for you if you take

Honesty Boxes in Scotland (2024)

Honesty Boxes in Scotland Dotted around the Scottish countryside, honesty boxes are a heartwarming tradition reflecting the trust and community spirit of rural life. These unstaffed stands offer all sorts; from fresh eggs and home-baked goods to seasonal fruits and vegetables, and even handmade crafts. This practice not only supports local farmers and artisans but also fosters a sense of integrity and mutual respect among residents and travellers. Here is a selection of the unique things you ca

Monte Carlo Crash Course: Quasi-Monte Carlo

Monte Carlo Crash Course Quasi-Monte Carlo We’ve learned how to define and apply Monte Carlo integration—fundamentally, it’s the only tool we need. In the remaining chapters, we’ll explore ways to reduce variance and successfully sample difficult distributions. Variance & Correlation In chapter two, we determined that the variance of a Monte Carlo estimator is inversely proportional to its sample count. Empirically, we confirmed that our integrators’ expected error scaled with $$\frac{1}{\sq

Laptop Support and Usability (LSU): July 2025 Report from the FreeBSD Foundation

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