Sonos interim CEO Tom Conrad now made permanent [U]
After former Sonos CEO Patrick Spence left the company over the disastrous launch of a new app, Tom Conrad was appointed as an interim replacement. Update: Sonos has now confirmed Conrad as permanent CEO – see the end of the piece. The new app left many long-term customers struggling with connectivity problems and broken features, with Conrad saying this was because the company failed to understand how its products were used in the real world … The Sonos mess at-a-glance In May of last year,