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Slack's big AI upgrade is here - here's who can try the new features

Elyse Betters Picaro / ZDNET Slack users will see new features appear on the app and service, no matter which plan you use. Some of the more exciting features will be added to paid plans only, but it doesn't matter which paid plan you choose, because there are some exciting new additions coming. Also: 6 Slack tips I swear by to turn a chaotic workspace into a well-oiled machine Let's start with what's coming to the free plan first. What's new to the free plan? The big addition to the free p

This Is Why High-End Electric Cars Are Failing

It may well be able to wade through deep water, have crawl-assist mode for sketchy terrain, and even perform 360-degree swivel-on-the-spot tank turns, but sales of the seemingly much-anticipated electric Mercedes G-Class SUV have been poor. Actually, that’s an understatement. They’ve been woeful. And it’s not the only e-flop from a legacy automaker: Just last week Ferrari announced that it is delaying its second EV model (the first will arrive in October) until at least 2028 because of weak dem

Salesforce launches Agentforce 3 with AI agent observability and MCP support

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Salesforce rolled out sweeping enhancements to its AI agent platform Monday, addressing the biggest hurdles enterprises face when deploying digital workers at scale: knowing what those agents are actually doing and ensuring they can work securely across corporate systems. The company’s Agentforce 3 release introduces a comprehensive “Comm

TikTok parent ByteDance is shutting down its short-lived book publisher

In Brief TikTok parent ByteDance’s book publisher 8th Note Press is closing up shop, according to a report from The Bookseller. Through its #BookTok community, TikTok has become an irreplaceable engine for publishers to drive book sales; even self-published authors have found unprecedented success by capturing a viral moment on TikTok. TikTok’s parent company took the next logical step in 2023, figuring that if the app was revolutionizing book sales, then it may as well cash in on selling its

Sega mistakenly reveals sales numbers of popular games

Total sales numbers for various SEGA and ATLUS titles including Like a Dragon: Infinite Wealth, Persona 3 Reload, Sonic Frontiers, Shin Megami Tensei V, and Persona 5 Royal were mistakenly revealed in a SEGA SAMMY Management Meeting 2025 presentation published on June 18. The sales numbers, which appear on page 25 of the presentation, are hidden behind a grey block. However, due to the way the PDF file is formatted, simply highlighting the page reveals the presence of text, which can be copied

Salesforce hikes Slack prices, adds AI tools for all paid users

What the Bot: Salesforce has decided to increase prices for certain paid Slack plans. The company is attempting to justify the change by stating that all customers will now have access to more AI features. And if you don't want or need AI, well, you'll likely end up paying more anyway. According to a recent announcement from Salesforce, Slack customers will now have to pay more but will receive new AI-based features in return. Paid plans for the service will cost a few dollars more per user, me

The real reason people buy new iPhones (hint: it’s not AI)

Apple doesn’t report sales numbers anymore, but analysts estimate the company sells hundreds of millions of new iPhones every year. While many 9to5Mac readers may buy new models for features like camera upgrades or Apple Intelligence, new data reveals very different motivations for the vast majority of buyers. iPhone sales are driven by broken, malfunctioning phones far more than anything else CIRP has just published a new report offering insights into what prompts new iPhone purchases. And d

Salesforce study finds LLM agents flunk CRM and confidentiality tests

A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality. A team led by Kung-Hsiang Huang, a Salesforce AI researcher, showed that using a new benchmark relying on synthetic data, LLM agents achieve around a 58 percent success rate on tasks that can be completed in a single step without needing follow-up actions or more information. Using the benchmark tool CRMArena-Pro, the team a

How to Shop Like a Pro During Amazon Prime Day (2025)

Amazon Prime Day is arguably one of the most confusing shopping holidays in existence: It’s not even a “day” anymore, as last year the event spanned 48 hours. It includes some great deals—Amazon promises “millions of deals”—but the displayed discounts are often misleading, and while it’s advertised as a members-only event, some deals are available to people who don’t subscribe to Prime. Add in the frenzy of limited-time Lightning Deals and you’ve got a recipe perfect for spending too much money.

Nintendo sells 3.5M Switch 2 consoles in four days

Nintendo of America announced that the Nintendo Switch 2 has sold over 3.5 million units worldwide in its first four days, becoming the fastest-selling Nintendo hardware ever globally. The new system went on sales on June 5 around the world, with fans lined up at midnight sales in a number of places. The Kyoto, Japan-based company said it hopes to sell 15 million Switch 2 consoles in its first year, on a pace to exceed growth of the original Switch. That’s a pretty good sales rate, despite an

Amazon surpasses Walmart in revenue for the first time

Amazon CEO Andy Jassy speaks during the New York Times DealBook Summit in the Appel Room at the Jazz At Lincoln Center in New York City on Nov. 30, 2022. Amazon has dethroned Walmart in quarterly revenue for the first time ever. Amazon said earlier this month that it brought in $187.8 billion in revenue during the fourth quarter. That beat Walmart's sales for the period, which came in at $180.5 billion, the company reported on Thursday. Since 2012, Walmart has held the distinction of being th