Latest Tech News

Stay updated with the latest in technology, AI, cybersecurity, and more

Filtered by: customers Clear Filter

Local Restaurant Exhausted as Google AI Keeps Telling Customers About Daily Specials That Don't Exist

If you're trying to find out what a restaurant has to offer, you might look up its menu, or go to its Facebook page. Hell, you could call and ask. But that's all démodé. Why not query an AI chatbot, a piece of software notorious for inventing facts out of the tokenized ether of the internet, and treat its answer like the word of God? Here's why: because you'd annoy the hell out of the restaurant. Just ask the beleaguered owners of the Montana eatery Stefanina's Wentzville, who are begging thei

Orange Belgium discloses data breach impacting 850,000 customers

Orange Belgium, a subsidiary of telecommunications giant Orange Group, disclosed on Wednesday that attackers who breached its systems in July have stolen the data of approximately 850,000 customers. Orange Belgium provides fixed and mobile connectivity services to over 3 million customers in Belgium and Luxembourg, employs 1,500 staff, and claims to operate the largest 4G/5G network in the country. Last year, the company reported total service revenues of €1.34 billion. When BleepingComputer r

Microsoft's gutting of discounts for some clients likely baked into guidance, analyst says

Microsoft said last week that it plans to stop providing discounts on enterprise purchases of its Microsoft 365 productivity software subscriptions and other cloud applications. Since the announcement, analysts have published estimates on how much more customers will end up paying. But for investors trying to figure out what it all means to Microsoft's financials, analysts at UBS said the change is already factored into guidance. "In our view, it is safe to assume that the impact of the pricin

This new C-suite role is more important than ever in the AI era - here's why

calvindexter / DigitalVision Vectors via Getty Images ZDNET's key takeaways Customer experience officer is still a relatively new role. A majority of experience officers are fresh to their position. Officers spend time with customers and analyzing key metrics. Get more in-depth ZDNET tech coverage: Add us as a preferred Google source on Chrome and Chromium browsers. I've long felt that "customer experience officer" should be everyone's role, regardless of job title. However, this C-suite p

VW introduces monthly subscription to increase car power

VW introduces monthly subscription to increase car power 1 hour ago Share Save Liv McMahon Technology reporter Share Save Getty Images German car making giant Volkswagen (VW) has introduced a subscription for UK customers wanting to increase the power of some of its electric cars. Those who buy an eligible car in its ID.3 range can choose to pay extra if they want to unlock the full power of the engine inside the vehicle. VW says the "optional power upgrade" will cost £16.50 per month or £165

Starlink Users Will Now Have to Pay $5 to Pause Service

Starlink is ending a popular free feature that let customers pause service at any time for free. Now, you’ll have to pay $5 a month to enter what the company is calling “Standby Mode.” Subscribers who’d been using the pause feature began receiving emails yesterday notifying them that they’d have to opt in to the new Standby Mode by Sept. 13, or their service would be canceled. “We recently upgraded pause to include Standby Mode,” the company wrote on a support page. “Previously, the pause feat

Zenobia Pay – A mission to build an alternative to high-fee card networks

Why we're open sourcing our payments platform Since Februray, Teddy and I have worked tirelessly on Zenobia Pay. Our mission: build an alternative to high-fee card networks (Visa, Mastercard) using bank transfers as payments. We were super excited by FedNow, the Federal Reserve's instant transfer rail, which inspired us to quit our jobs and do this full time. We thought, let's build QR code payments, like Pix or UPI or AliPay, but for the US. And we did! We built an instant clearing, mobile fir

Match Group will pay $14 million to settle claims of deceptive business practices

The Federal Trade Commission announced that Match Group will pay $14 million to settle a complaint about deceptive practices. The settlement fee will be used to provide redress to injured customers of Match Group's dating services, which include Match.com, Tinder, Hinge, OkCupid, and PlentyOfFish. The agency sued Match Group in 2019 on a series of allegations. According to the complaint, the dating service company had used misleading ads to encourage subscriptions and then made it difficult for

With this final change, T-Mobile now charges taxes and fees on everything

Joe Maring / Android Authority TL;DR T-Mobile has removed tax and fee-inclusive pricing from all new 5G Home Internet plans as of August 6th. Existing customers are grandfathered in, though it’s certainly possible that T-Mobile will do what it can to get its customer base to slowly switch away to newer plans. This move effectively ends T-Mobile’s inclusive pricing policy for new customers across all services. T-Mobile introduced brand new mobile plans earlier this summer, and with it came a

CoLoop (YC S21) Is Hiring AI Engineers in London

CoLoop helps companies understand their customers better. We do this by analysing unstructured primary market research data like focus groups, expert interviews, product surveys & reviews, and turning them into structured insights that help you make better decisions. We built CoLoop after experiencing firsthand the crushing pain of not understanding our customers during our failed first startup – a pain we realized every company faces and that has killed giants like Blockbuster. We have 4 ope

Why investors just bet $85M on this Indian company’s generic drug strategy

With over 400 million chronic patients, India is one of the world’s largest medicine markets. But while most e-pharmacies chase speed, affordability remains the real challenge. Truemeds took a different route: helping patients switch to lower-cost substitutes, a bet now paying off with new funding at about four times its previous valuation. The six-year-old startup has raised $85 million in a new round that includes $65 million in primary and $20 million in secondary funding led by Accel, along

Why building a self-hosted SaaS is harder

In the 90s, we flew in technicians to install Oracle databases in server basements. Today, Supabase spins up a backend, in seconds, for free. Over the past 30 years, software has gotten faster, cheaper and easier in almost every way. Some engineers might miss 24-month cycles of tranquil coding, but nobody wants to do code reviews over email or contort software to run on a 10 year-old server rack your eighth-biggest customer is still using. As an open source SaaS startup, we need to be able to

OpenAI keeps GPT-4o active and doubles GPT-5 usage for some users

Yesterday OpenAI released GPT-5, the latest model update to ChatGPT. More than 24 hours later, the new model is still rolling out to paid and free customers. Meanwhile, OpenAI is reconsidering the availability of certain models and limitations for customers. The new model will also be more transparent and offer more control over which tools it uses for which requests. Let’s start with the rollout status. I was pleasantly surprised when OpenAI said GPT-5 would be available to almost all of its u

Survey reveals how Verizon’s price hikes are affecting its customer base, and it’s not good news

Edgar Cervantes / Android Authority Verizon is in the news for losing 51,000 postpaid subscribers between April and June this year and then doubling down by removing loyalty discounts and driving bills up. Ironically, the company recently gave away free concert tickets, gift cards, branded freebies, and more. Either way, customers are not amused by their rising bills, and unsurprisingly, many of you are looking to switch carriers. We received over 1400 votes on our survey, and almost 900 of th

Bouygues Telecom confirms data breach impacting 6.4 million customers

Bouygues Telecom warns it suffered a data breach after the personal information of 6.4 million customers was exposed in a cyberattack. The company is one of the largest telecommunication service providers in France, offering mobile, internet, and IPTV services. Bouygues Telecom has 14.5 million mobile subscribers, 9,000 employees, and an annual revenue of €56.8 billion ($66B). Bouygues Telecom confirmed in a FAQ and a press statement that the attack occurred last Sunday, August 4, 2025. Altho

Data breach at French telecom giant Bouygues affects millions of customers

Bouygues Telecom, the third-largest phone carrier in France, has confirmed a cyberattack and data breach affecting millions of its customers. In a statement posted to its website, the telecommunications giant said the hack allowed the intruders to access the personal information on 6.4 million customer accounts. Bouygues said it detected the cyberattack on August 4, but did not give a timeframe for when the breach was remediated. In a separate page dedicated to victims of the cyberattack, Bouy

Survey reveals long time Verizon users are saying goodbye as bills climb and perks vanish

Edgar Cervantes / Android Authority Verizon is in the news for losing 51,000 postpaid subscribers between April and June this year and then doubling down by removing loyalty discounts and driving bills up. Ironically, the company recently gave away free concert tickets, gift cards, branded freebies, and more. Either way, customers are not amused by their rising bills, and unsurprisingly, many of you are looking to switch carriers. We received over 1400 votes on our survey, and almost 900 of th

Fashion giant Chanel hit in wave of Salesforce data theft attacks

French fashion giant Chanel is the latest company to suffer a data breach in an ongoing wave of Salesforce data theft attacks. Chanel says the breach was first detected on July 25th after threat actors gained access to a Chanel database hosted at a third-party service provider, as first reported by WWD. The breach only impacted customers in the United States and exposed personal contact information. "Based on the findings of the investigation, the data obtained by the unauthorized external pa

T-Mobile now owns USCellular, says no changes ‘for now’

T-Mobile last year announced that it was buying most of US Cellular, in a deal said to be worth a total of $4.4B. That deal has now completed. T-Mobile says that USCellular customers will stay on their existing plans “for now,” adding that they will later be able to choose to switch to one of the carrier’s unlimited plans … T-Mobile announced the acquisition back in May of last year. T-Mobile (NASDAQ: TMUS) and UScellular (NYSE: USM) today announced that T-Mobile has agreed to acquire substan

T-Mobile now officially owns UScellular

T-Mobile has sealed the deal on its UScellular acquisition. In exchange for $4.3 billion, T-Mobile gets UScellular’s customers, stores and 30 percent of its spectrum. If you’re a UScellular customer, you don’t have to do anything. "UScellular customers stay on their existing plans with no changes for now," the carrier said. You can continue to manage your account through UScellular’s website. You can also still turn to the T-Mobile-owned carrier for customer support. The $4.3 billion wasn’t th

Coverage Cat (YC S22) Is Hiring a Senior, Staff, or Principal Engineer

Software Engineer Engineering • Full Time Want to make it so that millions of Americans get better financial outcomes, the insurance industry is more price transparent and policies are easy to understand? Join Coverage Cat, where we’ve built the AI-native insurance broker of the future, combining data, matchmaking, and recommendations into a single-service website that solves non-commercial insurance needs. We look for senior engineers that want to own and build products end to end, gather th

Uber Eats Is Giving You a Taste of AI With These New App Features

Artificial intelligence features are popping up everywhere. From how you search the web to your photo editing skills, bots are probably a part of your day-to-day life. Now Uber Eats wants a bite. The food delivery service, powered by ride-share comoany Uber, shared a statement on Thursday about the rollout of AI features for restaurants and customers. A few of the updates bring Uber Eats in closer competition with DoorDash, which already has a few of Uber Eats' new features. AI won't control e

Déjà vu? T-Mobile may be changing your plan whether you want it to or not (Updated)

Joe Maring / Android Authority TL;DR It seems T-Mobile may be automatically switching some legacy customers to Go5G Plus plans starting August 13, claiming it comes at no extra cost. The change mostly affects Magenta Max users, with some T-Mobile One plans also reportedly included. While perks and pricing are said to remain the same, concerns remain about how this impacts older Price Lock guarantees. There also doesn’t appear to be a way to opt out. Update: July 31, 2025 (12:13 AM ET): T-Mob

Sei (YC W22) Is Hiring a Full Stack Engineer in Chennai, India

Who? We are Sei, an AI-powered regulatory compliance platform. Since launching, a few months ago, we're live with large enterprises across the US, Europe, and APAC and growing at double digits per month. We are backed by world-class investors including Y Combinator, Tribe Capital, PayPal, Picus Capital & Hashed. Pranay (CEO) and Ram (CTO) are the founders. We have combined experience of 20+ years of building fintech, and tech products for businesses & customers across the world at companies su

Déjà vu? T-Mobile may be changing your plan whether you want it to or not

Back in 2023, T-Mobile received a ton of flak for announcing it would soon forcibly switch some of its legacy customers to newer, more expensive plans. Within weeks, the company reversed its stance amid growing complaints, claiming the move had only been a test . Two years later, it seems the company is at it once again. Several T-Mobile customers have taken to Reddit to complain about a new email making the rounds. The message informs recipients of a plan change set to take effect on August 13

Starlink Is Set to Receive Billions in Federal Subsidies but Analysis Says It Can’t Handle the Traffic

Key takeaways A new X-Lab analysis indicates Starlink can only support 6.66 households per square mile before speeds drop below FCC broadband minimums (100/20 Mbps). Currently, only 17% of Starlink users currently meet FCC broadband speeds, yet altered BEAD program rules could direct significant federal funds to Starlink as the lowest-cost option. While Starlink greatly improves internet access and quality for rural Americans, experts worry about its long-term viability for widespread broadban

Sendblue (YC S23) is hiring senior engineers

Tell us your understanding of our technical challenges and how your experience with Node.js, Express, and PostgreSQL can help us overcome them. We’re eager to learn how you can contribute to both our rapid shipping velocity and our commitment to high-quality, SQL-driven backend systems. Sendblue lets businesses send iMessage from inside their CRM. When it comes to sales, authenticity is everything, and green bubbles aren’t cutting it anymore. In order to get a lead with an iPhone to actually r

Domino's deploys Boston Dynamics' robot dog to deliver pizza and fend off seagulls on beaches

WTF?! Domino's Pizza wants to solve a very specific problem: getting pizza to customers on a beach and then protecting it from seagulls. The somewhat unorthodox solution is to use Boston Dynamics' quadrupedal robot, Spot, which will act as both delivery service and guard dog. Boston Dynamics' Spot the dog robot has had many careers: bomb disposal expert, police officer, dancer, industrial inspector, cheerleader, Solid Snake impersonator, etc. In the UK seaside town of Eastbourne, Domino's is u

Despite Starlink’s Improved Speeds, It Still Misses the FCC’s Broadband Standard

Starlink is nearly twice as fast as it was two years ago, according to a recent report from the speed test site Ookla. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.) Median download speeds from the satellite internet provider have steadily ticked up over the past few years, going from 53.95 megabits per second in 2022 to 104.71Mbps today. That’s an impressive feat considering Starlink added about 5 million customers over the same period and recently passed the 6 mi

Allianz Life says 'majority' of customers' personal data stolen in cyberattack

U.S. insurance giant Allianz Life has confirmed to TechCrunch that hackers stole the personal information of the “majority” of its customers, financial professionals, and employees during a mid-July data breach. When reached by TechCrunch, Allianz Life spokesperson Brett Weinberg confirmed the breach. “On July 16, 2025, a malicious threat actor gained access to a third-party, cloud-based CRM system used by Allianz Life,” referring to a customer relationship management (CRM) database containing